L1 Support Engineer Lead / L1 Support Engineer

1 - 4 years

2 - 6 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Basic SQL and Monitoring experience
Basic understanding of AWS core services and cloud concepts.
Ability to follow runbooks and standard troubleshooting steps.
Strong communication and customer service skills.
Timely response to incidents and adherence to SLAs.
Willingness to work in shifts or on-call rotations, as required.
Commitment to continuous learning, especially regarding AWS updates and bestpractices.

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