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3.0 - 5.0 years

5 - 7 Lacs

Dombivli

Work from Office

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Specialism KYC, AML, Due Diligence APM Roles & responsibilities: Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel. Independently handle clients and client calls establish self as a valued partner Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Graduation (Bcom, BBA, BBM, BCA) Post Graduation (Mcom, MBA, PGDM) 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities.

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3.0 - 5.0 years

5 - 7 Lacs

Bengaluru

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The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Specialism KYC, AML, Due Diligence APM Roles & responsibilities: Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel. Independently handle clients and client calls establish self as a valued partner Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Graduation (Bcom, BBA, BBM, BCA) Post Graduation (Mcom, MBA, PGDM) 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities.

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3.0 - 5.0 years

5 - 7 Lacs

Kharar

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The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Specialism KYC, AML, Due Diligence APM Roles & responsibilities: Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel. Independently handle clients and client calls establish self as a valued partner Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Graduation (Bcom, BBA, BBM, BCA) Post Graduation (Mcom, MBA, PGDM) 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities.

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3.0 - 5.0 years

5 - 7 Lacs

Ulhasnagar

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Specialism KYC, AML, Due Diligence APM Roles & responsibilities: Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel. Independently handle clients and client calls establish self as a valued partner Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Graduation (Bcom, BBA, BBM, BCA) Post Graduation (Mcom, MBA, PGDM) 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities.

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3.0 - 5.0 years

5 - 7 Lacs

Ahmedabad

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The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Specialism KYC, AML, Due Diligence APM Roles & responsibilities: Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel. Independently handle clients and client calls establish self as a valued partner Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Graduation (Bcom, BBA, BBM, BCA) Post Graduation (Mcom, MBA, PGDM) 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities.

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8.0 - 13.0 years

9 - 14 Lacs

Mohali, Punjab, India

On-site

Job description Compliance & Regulatory Oversight Ensure adherence to AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations, policies, and industry standards while monitoring evolving compliance requirements. Operational Excellence & Process Management Lead and manage KYC onboarding, due diligence, transaction monitoring, and risk assessments, ensuring smooth and efficient workflow while maintaining quality and productivity standards. Team Leadership & Training Supervise and develop a high-performing team, conduct regular training on compliance updates, and ensure continuous improvement in AML/KYC operational procedures. Stakeholder & Client Management Act as a key liaison between compliance teams, regulatory authorities, financial institutions, and internal leadership to ensure alignment on policies and issue resolution. Risk Identification & Reporting Oversee suspicious activity detection, escalate high-risk cases, and collaborate with investigation teams to mitigate financial crime risks.

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6.0 - 11.0 years

9 - 14 Lacs

Gurgaon, Haryana, India

On-site

Key Requirements: We are seeking a seasoned Senior Operations Manager who embodies leadership, innovation, and a deep understanding of people and process management. Here's what we're looking for: Experience & Expertise: Minimum of 3+ years in a Senior Manager/Director-level role , preferably within BPO, shared services, or customer support operations. Proven experience handling Statements of Work (SOW) and managing cross-functional operations . Core Competencies: Exceptional interpersonal and communication skills both written and verbal. Strong analytical and decision-making abilities ; ability to interpret data and drive results. High cultural sensitivity and awareness , especially around social and political dynamics in supported regions. Empathy-driven leadership and people-first mindset. Ability to multitask effectively in a high-pressure, fast-paced environment. Business-As-Usual (BAU) Operations: Operational Delivery & Governance: Oversee the successful execution of SOWs across different verticals of the campaign. Ensure day-to-day operations meet SLA requirements and client expectations. Collaborate with internal teams for new launches, project expansions, and effective delivery. Monitor workforce planning including staffing, coverage, and training needs. Strategic Translation: Translate high-level business strategy into tactical execution plans for teams. Drive measurable outcomes in efficiency, productivity, and cost management . Ensure operational decisions align with client and company goals. Risk & Transition Management: Manage risks by flagging and escalating concerns to relevant stakeholders or clients. Lead transition management for new projects or expansions including infrastructure, technology, and resource readiness . Client Relationship Management: Build and maintain strong client relationships by managing operational touchpoints, service reviews, and communications. Ensure KPI achievement per contractual SOW (e.g., SLAs, quality, compliance, customer experience). Facilitate smooth onboarding and transition of new business processes or clients. Financial Oversight & Profitability Enablement: Manage financial reporting including revenue forecasting, timecard accuracy, and invoice generation . Work closely with finance to ensure zero discrepancies in projected vs actual revenue. People & Team Leadership: Lead and coach Operations Managers and Team Leaders to drive team performance. Execute a communication and engagement model that keeps teams informed and aligned. Provide ongoing mentorship and career development , ensuring high engagement and low attrition. Champion a performance-driven culture with recognition, feedback, and growth.

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3.0 - 8.0 years

5 - 10 Lacs

Amravati

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The Relationship Manager will be responsible for managing and developing relationships with clients to enhance customer satisfaction and retention. This role entails understanding clients' financial needs, providing tailored banking solutions, and ensuring timely service delivery. The successful candidate will work closely with various teams to promote services and products, manage client portfolios, and achieve sales targets. Key responsibilities include conducting regular client meetings, identifying new business opportunities, and addressing customer inquiries and issues promptly. Roles and Responsibilities Acquisition of New Customers. Generating leads and meeting potential clients and conversion into business Compliance to the KYC / Customer validation / Due Diligence / Market enquiry and collect information / data Submit the credit proposals through Loan Operating System (LOS) of the Bank. Follow up for sanction with regular interaction with other stakeholders of the Bank. Shall arrange to execute the documents, MOD, ROC filing, CERSAI and compliance of all post sanction activities on an on-going basis for the accounts brought in. Attend to Inspection and Audit Remarks / Stock Audit / Inspection and other Audits and its compliance thereof and Statutory Requirements. Monitor and verify the day to day requirements of clients and ensure healthy portfolio. Identifying Early Warning Signals in the account and initiate suitable steps including escalation and timely measures. Ensure overall achievement of individual targets and business targets. Shall exhibit good contacts with Business team, compliance, Legal and audit team in order to have wholesome analysis of the proposal. Shall have the ability to articulate his own point of view of the proposal in line with policies and extant guidelines.

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai Suburban

Work from Office

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Specialism KYC, AML, Due Diligence APM Roles & responsibilities: Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel. Independently handle clients and client calls establish self as a valued partner Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Graduation (Bcom, BBA, BBM, BCA) Post Graduation (Mcom, MBA, PGDM) 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities.

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3.0 - 5.0 years

5 - 7 Lacs

Ulhasnagar

Work from Office

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Specialism KYC, AML, Due Diligence APM Roles & responsibilities: Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel. Independently handle clients and client calls establish self as a valued partner Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Graduation (Bcom, BBA, BBM, BCA) Post Graduation (Mcom, MBA, PGDM) 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities.

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1.0 - 6.0 years

3 - 4 Lacs

Mumbai, Mumbai Suburban

Work from Office

We are hiring for Aml/Fraud/Kyc Executives Graduate or undergraduate both can apply with 6 months experience in banking 5 days working 1 way cab location- Malad Immediate joining HR Arti 9522754537 Required Candidate profile Excellent verbal and written communication is required banking experience is mandatory

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16.0 - 20.0 years

20 - 30 Lacs

Noida

Work from Office

Job Location is Noida Shift time: 02:00 AM to 12 PM. (Au/AZ shift) 5 Days work from Office only. Must have Corporate KYC and minimum 120+ members team handling experiences. 15-18+ Yrs 30-36 LPA Karishma.imaginators@gmail.com Required Candidate profile Excellent Communication Skills - Required Experience leading and managing large teams involved in on-boarding of clients according to relevant AML/KYC legislations across NA, EU & APAC jurisdictions

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2.0 - 6.0 years

9 - 13 Lacs

Bengaluru

Work from Office

About The Role We want to keep our customers for life . To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 200+ 5-star reviews (which we openly brag about and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with). We're now at a point where weve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team. What youll do Your core job is to own our customer relationships, make them successful and fans of BiteSpeed. Owning customer onboarding & giving customers a delightful onboarding experience. Tracking product adoption for our customers, ensuring they are getting maximum value leading to upsells and expansion revenue. Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed. What makes you a good fit You care about delivering a service experience that parallels a Michelin star Italian restaurant. You genuinely like helping people and making them successful. You have a genuine interest in conversations with people from different backgrounds to learn about their lives.

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1.0 - 6.0 years

2 - 6 Lacs

Bengaluru

Work from Office

KYC / AML / CDD/ EDD(Non-Voice) Location: Nagavara | US Shifts | Rivera Manpower Services CONTACT DHARSHAN 7996002799 Rivera Manpower Services (Do send me you CV on whatsapp if the line is busy) Dear Candidate, We are excited to invite you to explore a rewarding opportunity with one of our esteemed clients in the banking domain for the position of: KYC / AML Transaction Monitoring & Fraud Analyst CDD & EDD Process (Non-Voice Process | US Shifts | Nagavara) Role Highlights: Domain: Banking & Financial Services Process: Non-Voice Focused on KYC, AML, Transaction Monitoring, CDD, and EDD Shift: US Shifts (Night Shift) Work Days: 5 Days Working | 2 Days Rotational Off Work Location: Nagavara, Bangalore Perks & Compensation: Salary: Up to 6 LPA Incentives: Attractive monthly incentives based on performance Commute: One-way cab facility (up to 20 km radius) Growth: Opportunity to work with a global BFSI leader Interview Process: Candidates will undergo 2 rounds of assessment: Written Assessment Minimum required score: 42 Operations Round Focus: Analytical ability, process knowledge, and domain expertise Your Profile: We're looking for analytical minds with 1 years of experience in KYC, AML, Fraud Analysis, or Transaction Monitoring, ideally from a banking / financial domain. Next Steps: If this sounds like your next career move, please contact: DHARSHAN 7996002799 Rivera Manpower Services

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2.0 - 4.0 years

2 - 4 Lacs

Mumbai, Maharashtra, India

On-site

The ICM/TFFI Account Activity Review Center of Excellence (AAR CoE) team acts as a central function within Institutional Cash Management (ICM) & Trade Finance Financial Institutions (TFFI) for our Correspondent Banking clients. The team (located in Berlin and Mumbai) is tasked with providing vital levels of KYC due diligence and Non-Financial Crime Risk review and support within the overall Client Lifecycle. As its primary mandate, AAR CoE performs Account Activity Review & Analysis. This ensures timely identification and escalation of potential Sanctions & Embargos and Financial Crime & Money Laundering related risks. Todays regulatory and compliance environment requires a robust and efficient KYC process and strong non-financial risk management, making the role an important part of the first line of defense within the business. Your key responsibilities Investigates Correspondent Banking client transactional behavior (Account Activity Reviews) in order to identify and document transactional outliers against expected client transactional activity behavior, in line with Risk Appetite Statement and relevant KODs/KOPs Investigates and analyses alerts output, generated by the firms strategic tools, to identify matches that require escalation to the line of Business (Accountable Client Owners (ACOs) KYC Operations as well as Anti Financial Crime (AFC)/Business Line Compliance and takes part in in-depth discussions as required Documents accurately alert dispositions for all hits and prepares summaries of relevant findings and communicates these to KYC Officers and ACOs Performs 4-Eyes Reviews of team output Ensures correct, clear and structured analysis and documentation of team deliverables for management, internal & external stakeholders and audit Identifies and implements process improvements and documentation. Supports/leads local or global initiatives or projects in close collaboration with Team Leads and other stakeholders (Business, Senior Management and Audit) Interprets latest Key Operating Procedures/Documents and KYC Guidelines and provides guidance to the team and function, if required, in liaison and agreement with KOP/KOD Owner Participates in/leads the ongoing training of team members. Close collaboration with KYC Officers and ACOs to gain specific market and client knowledge to support the decision-making process around relevance of alerts Your skills and experience Relevant university degree and/or equivalent professional experience Prior knowledge/experience with regulatory and/or KYC related topics Prior experience in Compliance, Anti Money Laundering, Transaction Monitoring, Know Your Client, Audit, Risk or other related roles required, ideally within large international Financial Institutions, with a focus on Correspondent Banking Very Good knowledge and awareness of Risks associated with Correspondent Banking First demonstrable project management experience preferred. Trade Finance (TF)/Trade Finance for Financial Institutions (TFFI) experience and expertise beneficial Excellent ability to filter large volume of data & information for relevance against established criteria. Very good research and analytical skills, combined with a good sense of risk awareness. Attention to detail, accuracy, diligence and the ability to deliver high quality results within tight deadlines. Strong communication, presentation and training skills, with the ability to convey the required messages across all stakeholder levels. Team player with strong work ethics, able to motivate others and able to work independently. Capable to work and collaborate within a multicultural and diverse environment. Fluent communication skills in written and spoken English required. Profound command of MS Office applications (Excel, Word, PowerPoint, Outlook) and general computer proficiency

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2.0 - 5.0 years

2 - 5 Lacs

Navi Mumbai, Maharashtra, India

On-site

Your key responsibilities Client Onboarding provides comprehensive Know Your Client, New Account Opening, Client Reference Data Analysis and Services and Data Management solutions within relevant DB systems for Global Markets (GM), Global Transaction Banking (GTB), and Corporate Finance (CF). The KYC Client Onboarding role will involve: To perform all new client adoption/ existing client extension/ account amendment across multiple products, different business lines i.e. GM, GTB, CF, and different DB locations. Perform first screening on documentation to ensure client adoption adheres to DB's Global Compliance requirements, specific country KYC & regulatory requirements according to booking location, and Key Operating Procedures Manage Service Delivery Center in offshore location to complete requests on time from end to end perspective. Pro-active follow up and manage expectation with different parties including Relationship Managers, Sales, Compliance; stay on top of the status. Mange and escalate issues on a precise, timely manner, identify root cause, and come up resolution. Updates in SharePoint to track open client requests, new reference mappings and also counterparty creations, ensuring storage of appropriate mapping references in DB Central systems Upload client documentation into DB's centralized document repository systems, archive the original documentation. Ensure all account opening with conditional approval and exception approval are completed before expiry. Keep track on various MI to ensure no aging items. Work on data clean up initiatives, remediation, re-engineering projects and perform any required outreach to counterparties. Ensure that there are no Critical Audit Points as a result of Regulatory or Internal Audits. Rollout of any new KYC Policy / Regulations and also proper understanding of the same within the team and stakeholders. For the delivery of high standards of client service, at the same time ensuring that all internal (e.g. Risk) and external (e.g. Compliance) standards requirements are met in full, utilizing the combination of resources managed as a single COB team. Optimal management of resources, facilitating cross training, ensuring appropriate coverage to maintain throughput. Work in a high-pressure and time-sensitive environment. Perform quality checks to ensure that defined guideline is adhered for excellent QA scores. Work as the process owner and ensure end to end management of all activities associated with the process. Monitor capacity utilization within teams and allocate resources. Effectively manage risk and foster an environment where team is fully aware of Operational Risk management. Prioritize tasks and ensure adherence to timelines for completion of activities Initiate and lead change management initiatives within the team. Ensure structured upward & downward communication

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2.0 - 5.0 years

2 - 5 Lacs

Mumbai, Maharashtra, India

On-site

The Client Implementation Analyst (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues. Your key responsibilities Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, signatory updates including KYC, account closure, account mandate updates, account amendments, as well as setup on Cash management Products. Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival. Ensure timely and efficient delivery of required document package to onshore requestor with quality Work closely with implementation and product management on procedures/workflow concerning product documentation eg. CIS, CSA. Coordinate with internal parties to ensure all related setups are in place. Distribute documents to other DB branches/department if needed Escalate issues with respective L2 support teams Be able to provide Bank letters based on template and procedure defined Tasks being performed by the team to be documented and up-to-dated using Adonis Manage each cases using internal case management tool Your skills and experience The person required for the above position should have the following profile: 2-5 years of experience in Cash Management/Trade Finance Implementation & documentation role Experience in IT systems administration/Networking will be an advantage Strong communication and inter-personal skills Analytical capabilities and logical thinking Strong team player: be part of a global/regional team, communicating, managing and cooperating closely on a local/regional/global level Education: University degree or equivalent professional experience Language skills: fluency in English

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7.0 - 12.0 years

7 - 12 Lacs

Mumbai, Maharashtra, India

On-site

Taking responsibility for selling the entire range of Cash Management (ICM) and Trade Finance (TF) products to Financial Institutions (FIs) located in India. The product range consists of cash management products (ie. money transfer, liquidity, FX products) and traditional trade flow products (ie. LCs, guarantees, and collections), FI Financing, trade reimbursement services, structured short-term trade finance (e.g. Structured LCs) and electronic banking products. To deliver on the agreed Sales objectives for the client portfolio and to uphold best in class client management and service levels to the existing client base. Work with the respective Regional Lead to execute the strategy to acquire new clients/ business. Being in charge of Know-Your-Customer (KYC) reviews and on-boarding of new customers as well as taking accountability for FI client relationships (as Accountable Client Owner). Analyzing payments, trade flows and internal MIS data to identify business opportunities. Assume responsibility for the content and presentation quality of relevant client proposals, responses to RFPs and RFIs, and client communications. Uphold relevant legal, regulatory and Bank policy requirements for all Sales activities. Liaising with Product Management for new and innovative solutions Obtain pricing or product offering approval from the Regional / Country Head and Market Management for any conditions below standard based on proper justification. Keeping dialogue with CRM on determining credit lines for FIs as well as DB's credit appetite (including country limits) Fulfil supervisory responsibilities under the DB Group and US/EU and relevant local supervision policies and the Written Supervisory Procedures. Supporting the organization and management of client events (e.g., product presentations at seminars) Ensure timely completion of Mandatory Trainings and compliance with all risk- (both non-financial and financial) related obligations (non-financial risk, financial risk, timely completion of KYC Client Periodic Review to reflect up-to-date and accurate information). Interacting / Cross-selling with other areas of the bank, such as FIC, TFAS. Your skills and experience The successful candidate should have several years of correspondent banking industry experience, including to consider employment in a major European or US financial institution, and will have been educated to degree level. Sound product knowledge of cash management services (USD, EUR, GBP, and Multicurrency clearing and payment services, liquidity management, transactional FX) and trade finance products (traditional trade products (such as LCs, guarantees, and collections), FI Financing, trade reimbursement services, structured short-term trade finance (e.g., Structured LCs) and electronic banking products) for financial institutions. Solid awareness of compliance, non-financial and business risks in the applicable region. Ability to communicate banks strategy, as well as the ICT global business strategy incl. specifically the ICT risk appetite and respective policies. Ability to build and develop contacts at the appropriate level in target clients to support business attraction. Strong negotiation skills essential. Strong track record in client facing role for cash management and trade finance to financial institutions. Willing and able to travel frequently to meet clients. Educated to University degree level. Native level Hindi and fluency in written and spoken in English is a must. Relevant work experience in FI industry, GTB business, esp. Cash Management and Trade Finance Solid presentation and communication skills, written and verbal- Motivated team player with strong interpersonal skills and multi-cultural understanding Ability to communicate effectively at varying levels of seniority (internally and externally) Creative (e.g., when preparing marketing material, such as business proposals) and innovative (e.g., when structuring trade finance deals) working style Client-centric attitude, while living the values of Integrity and Discipline in assuring the bank does not incur undesired financial, non-financial, or reputational risk. Easiness with the Microsoft Office Suite (especially Excel, Word, PowerPoint)

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12.0 - 20.0 years

12 - 20 Lacs

Mumbai, Maharashtra, India

On-site

Work closely with key senior stakeholders across the Corporate Bank (Cross Product), Technology, Anti Financial Crime (AFC) and KYC Operations to establish and deliver high profile & key change initiatives globally Drive program governance structure with clear sponsorship and engagement from the various functions at senior management and operating levels across all 3 LoD (Lines of Defense) Prepare & present crisp summary statuses for internal and external stakeholders, e.g. Corporate Bank / RTM global management, and governance forums Ensure project success from conception to final implementation Able to handle multiple complex analyses, and formulate tailored recommendations in a structured, management-oriented way Define project-solving procedures to be used Develop professional working relationships with colleagues including coaching/mentoring of junior team members, the business and respective supporting teams. Your skills and experience At least 12 years of proven experience in the corporate/investment banking domain, program management, transformation and risk management Strong leadership and management abilities to lead front-to-back transformation and risk / regulatory programs and to engage with senior stakeholders Proficient understanding of the products, services and systems for Corporate Bank Prior experience in KYC (Know Your Client) or regulatory/compliance projects advantageous. Keeps client centricity & efficiency at the heart of every decision. Excellent analytical capabilities and conceptional thinking with aptitude in decision-making & problem solving Highly motivated to drive change, self-reliant and structured way of working with high willingness to take responsibility, and ability to deliver highest level of quality under time pressure Ability to detect and trouble-shoot issues with a high attention to detail. Able to build & maintain strong relationships with stakeholders Strong team player, able to work in virtual global teams and in a matrix organization Excellent communication skills (written / verbal)

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2.0 - 4.0 years

2 - 4 Lacs

Mumbai, Maharashtra, India

On-site

Investigates Correspondent Banking client transactional behavior (Account Activity Reviews) in order to identify and document transactional outliers against expected client transactional activity behavior, in line with Risk Appetite Statement and relevant KODs/KOPs Investigates and analyses alerts output, generated by the firms strategic tools, to identify matches that require escalation to the line of Business (Accountable Client Owners (ACOs) KYC Operations as well as Anti Financial Crime (AFC)/Business Line Compliance and takes part in in-depth discussions as required Documents accurately alert dispositions for all hits and prepares summaries of relevant findings and communicates these to KYC Officers and ACOs Performs 4-Eyes Reviews of team output Ensures correct, clear and structured analysis and documentation of team deliverables for management, internal & external stakeholders and audit Identifies and implements process improvements and documentation. Supports/leads local or global initiatives or projects in close collaboration with Team Leads and other stakeholders (Business, Senior Management and Audit) Interprets latest Key Operating Procedures/Documents and KYC Guidelines and provides guidance to the team and function, if required, in liaison and agreement with KOP/KOD Owner Participates in/leads the ongoing training of team members. Close collaboration with KYC Officers and ACOs to gain specific market and client knowledge to support the decision-making process around relevance of alerts Your skills and experience Relevant university degree and/or equivalent professional experience Prior knowledge/experience with regulatory and/or KYC related topics Prior experience in Compliance, Anti Money Laundering, Transaction Monitoring, Know Your Client, Audit, Risk or other related roles required, ideally within large international Financial Institutions, with a focus on Correspondent Banking Very Good knowledge and awareness of Risks associated with Correspondent Banking First demonstrable project management experience preferred. Trade Finance (TF)/Trade Finance for Financial Institutions (TFFI) experience and expertise beneficial Excellent ability to filter large volume of data & information for relevance against established criteria. Very good research and analytical skills, combined with a good sense of risk awareness. Attention to detail, accuracy, diligence and the ability to deliver high quality results within tight deadlines. Strong communication, presentation and training skills, with the ability to convey the required messages across all stakeholder levels. Team player with strong work ethics, able to motivate others and able to work independently. Capable to work and collaborate within a multicultural and diverse environment. Fluent communication skills in written and spoken English required. Profound command of MS Office applications (Excel, Word, PowerPoint, Outlook) and general computer proficiency

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10.0 - 15.0 years

10 - 15 Lacs

Bengaluru, Karnataka, India

On-site

Role Description Financial Crime Risk & Compliance Monitoring & Assurance Team (FCRC M&A): Identifies and assesses Financial Crime and Compliance risks in Corporate Bank (CB), Investment Bank (IB) and KYC Ops. Ensures key 1st line of defense (1LOD) controls satisfy financial crime and compliance related risks are appropriately designed, implemented and, where necessary, remediated. Provides business-side leadership to 1 LOD Anti Financial Crime and Compliance Risk frameworks. Facilitates collaboration and partnership between CB and IB businesses, AFC, Compliance, Non-Financial Risk Management and Technology, Data and Innovation, to ensure E2E controls are well designed and effective. FCRC Risks and Controls Training Team The FCRC Risks and Controls Training team sits within the FCRC M&A team. This team is responsible for: Reviewing and assess training needs [Training Needs Analysis (TNA)]. Establishing the minimum training required for new joiners as well as refresher training to support existing staff with: Improving overall performance. Increasing consistency and quality. Refining knowledge and skills required to execute responsibilities in managing the banks financial crime risks. Updating knowledge and skills to promote growth opportunities. Developing a Skills Matrix to supplement training. Assessing gaps in current vs. required knowledge / skills for resources. Your key responsibilities As part of the Training team, you will be responsible for: Updating the Training Needs Analysis Standard Operating Procedure Annually and obtaining the required approvals. Identifying relevant training for all teams within FCRC M&A to appropriate upskill the team and obtain sign-off from Team Leads. Ensuring a skills matrix is completed for all new joiners and refreshed for all existing team members on an annual basis. Conducting monthly tracking and providing monthly updates on the completion status of training topics. Retaining appropriate documents to evidence the training completion. Your skills and experience An expert level of understanding on KYC and Financial Crime matters with experience of dealing with multiple work streams in a critical regulatory interacting role. Able to read, interpret and analyse critical KOS, Policy and regulatory text; with the skillset to understand potential impacts and propose solutions to critical team members. Work with stakeholders to quickly identify key information and determine how critical points need to be handled. You adjust your approach when dealing with senior managers who may have less time than anticipated to address your ask. Naturally organized, self-driven, and will ensure both you and your stakeholders are kept informed. You prioritise and manage your own time. You work with a sense of urgency but can be flexible when required. You see benefit in learning about teams you interact with, even if not directly related to your role. Familiarity with Financial Crime Risk, Quality Assurance and/or Trade Monitoring useful, but not essential.

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15.0 - 20.0 years

15 - 20 Lacs

Mumbai, Maharashtra, India

On-site

Provide Service and Operations support to the branch customers of the region. Ensure that DB standards with respect to Customer Service, Compliance, Operations and Corporate Security are adhered to. Ensure total compliance of all regulatory and compliance guidelines (both internal and external). Single point contact for Branch Operations and Service of the region. Operations Representative at the region Your key responsibilities Supervise all Branch Customer service related activities at the region. Ensure that all branch transactions are processed accurately and timely. Responsible for maintaining customer complaints/request records at the branches. Responsible for Overall Customer Service at the branch. Measured through: Customer complaints pertains to the branch. Service Request Pending. Other source of information such as customer service survey. Business Support: Source leads/referrals from walk-in/existing customers and minimize time lag between referral & closure of business. Ensure achievement as per Service Score Card on deepening the non qualified customers through customer contact management. Structured service call for all the new to bank customers and qualified/non qualified customer base. Operations and Controls: Manage all operations related activities at the region Gate keeping for account opening, Demat account opening, Insurance and Investment forms. Suspense Account Monitoring. Daily Report Monitoring. KYC Regularization and KYC Renewal monitoring. Minimize /control Ops Loss. Conduct training for Sales/Frontline staff on KYC and other key operational processes. Dissimilation of Key Operational circulars to the front office staff. Responsible for ensuring Fee/Charges from customers are levied for transactions processed at the branches and any exceptions are reported. Ensure satisfactory audit rating in all internal as well as external audits. Ensure that all branch transactions are processed accurately and timely. Training and Development of Operations and Service Resources Ensure proper tracking, responses and closures of all Customer Complaints within the committed TAT's. Your skills and experience Should have an experience of at least 15 years in the Banking Industry wrt to Customer Service and Banking operations Should possess the skill sets to handle customer queries and complaint resolution and keep upto customer commitments Should be well versed knowledge on Banking processes pertaining to day to day operations and rules Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit

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0.0 - 1.0 years

0 - 1 Lacs

Jaipur, Rajasthan, India

On-site

The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML) and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimum disruptions. The KYC Analyst also assists the banks clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening to help execute trades. The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML) and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimum disruptions. The KYC Analyst also assists the banks clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening to help execute trades. What we'll offer you As part of our flexible scheme, here are just some of the benefits that you'll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML) and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimum disruptions. The KYC Analyst also assists the banks clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening to help execute trades Your skills and experience Should have more than 6 months experience in Corporates and with good communication and system knowledge. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs Role: Investment Banking Analyst Industry Type: Investment Banking / Venture Capital / Private Equity Department: BFSI,Investments & Trading Employment Type: Full Time, Permanent Role Category: Investment Banking, Private Equity & VC Education UG: Any Graduate PG: Any Postgraduate

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0.0 - 1.0 years

0 - 1 Lacs

Bengaluru, Karnataka, India

On-site

The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML) and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimum disruptions. The KYC Analyst also assists the banks clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening to help execute trades What we'll offer you As part of our flexible scheme, here are just some of the benefits that you'll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML) and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimum disruptions. The KYC Analyst also assists the banks clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening to help execute trades Your skills and experience Should have more than 6 months experience in Corporates and with good communication and system knowledge. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. Role: KYC Analyst Industry Type: Investment Banking / Venture Capital / Private Equity Department: BFSI,Investments & Trading Employment Type: Full Time, Permanent Role Category: Lending Education UG: Any Graduate PG: Any Postgraduate

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9.0 - 14.0 years

9 - 14 Lacs

Bengaluru, Karnataka, India

On-site

Updating the Training Needs Analysis Standard Operating Procedure Annually and obtaining the required approvals. Identifying relevant training for all teams within FCRC M&A to appropriate upskill the team and obtain sign-off from Team Leads. Ensuring a skills matrix is completed for all new joiners and refreshed for all existing team members on an annual basis. Conducting monthly tracking and providing monthly updates on the completion status of training topics. Retaining appropriate documents to evidence the training completion. Your skills and experience An expert level of understanding on KYC and Financial Crime matters with experience of dealing with multiple work streams in a critical regulatory interacting role. Able to read, interpret and analyse critical KOS, Policy and regulatory text; with the skillset to understand potential impacts and propose solutions to critical team members. Work with stakeholders to quickly identify key information and determine how critical points need to be handled. You adjust your approach when dealing with senior managers who may have less time than anticipated to address your ask. Naturally organized, self-driven, and will ensure both you and your stakeholders are kept informed. You prioritise and manage your own time. You work with a sense of urgency but can be flexible when required. You see benefit in learning about teams you interact with, even if not directly related to your role. Familiarity with Financial Crime Risk, Quality Assurance and/or Trade Monitoring useful, but not essential.

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