Kronos/Dayforce /WFM/UKG consultant

EY- Global Delivery Services (GDS) People Consulting (PC) - Work Force Management (WFM) – UKG Senior Consultant

Managing global workforce in today’s fast changing and highly disrupted environment is becoming increasingly complex.   As member of our GDS PC WFM practice, you’ll be part of a team that support clients in aligning their HR function with the Organizational plans while keeping employee experience as one of the core considerations.  When you join us, you will gain cross functional, multi-industry and a truly global work experience to take your career in the right direction.

The opportunity

Senior

Your key responsibilities:

• Support client projects leveraging deep knowledge and understanding of Time Management, Attendance, Leave Management, Forecasting and Labour Scheduling and other components of Workforce management processes and systems
• Work on client projects as part of a global distributed team. Ensure quality of all work outputs, timeliness and accuracy of content.
• Be recognized as a subject matter expert in one or more areas in the Workforce management domain.
• Participate in full life cycle activities (Discovery, Design, Configuration, Build, Testing, Knowledge Transfer, Migration and Postproduction Support)
• Support development of thought leadership, collateral, tools, techniques and methodologies to build and enhance Workforce management service offerings within the practice
• Management and support EY initiatives within the practice
• Drive effective client communication, cadence and build relations with client and project team counterparts across global locations. Ensure to obtain excellent feedback from the client and global project counterparts

Skills and attributes for success:

• High integrity and commitment to work in a new and challenging environment
• Ability to manage ambiguity and be proactive
• Strong communication and presentation skills
• Cross cultural awareness and sensitivity
• High energy levels, agility and adaptability
• Open to travel nationally and internationally for client projects that are approved as per EY and country specific travel advisory guidelines.

To qualify for the role, you must have

• Bachelor’s degree or equivalent
• 6 - 9 years of relevant experience
• Minimum 4 years of experience in Workforce management (Time management, attendance, forecasting, scheduling, etc.) and Payroll consulting
• Experience of working in a consulting environment on global client projects

Ideally, you’ll also have

• Demonstrated technical proficiencies in WFM; a practical/business driven approach to solving complex global Work Force Management client challenges
• Strong technical knowledge and experience of end-to-end Work Force Management process 
• Analytical abilities and knowledge of Excel, Word and PowerPoint
• Expertise in process mapping and documentation using Visio and other tools
• Expertise in creating SOP, process documentation and work instructions
• Ability to undertake Work Force Management process review and improvement activities including the identification of process efficiencies and control effectiveness.
• Exposure to work force transformation programs enabled by technology. Led or been part of a work stream in multi work stream transformation program
• Involved in policy review, current Work Force Management assessments, vendor selections, designing payroll processes and strategies at global level, global payroll implementation support

What we look for

• Professionals who are independent, self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class support services. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to grow the team.
• Technical experts with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment
• Professionals who are willing to work in an environment of continual professional development, drive to take on new responsibilities and projects and work experiences with clients across geographies