3 Keyboard Shortcuts Jobs

As a Team Lead at ICE, the leading cloud-based platform provider for the mortgage finance industry, your role involves interfacing with the teams to understand solution functionality and technical requirements. You will lead a team of 10-15 Data and Document associates, overseeing their activities and optimizing performance on a daily basis. Your responsibilities include acting as an escalation point for the team, managing team, performance, and production processes, and mentoring team members in all aspects of their roles. Key Responsibilities: - Lead a team of 10-15 Data and Document associates. - Oversee team activities and optimize their performance daily. - Act as an escalation point for the team to overcome any obstacles. - Mentor and assist team members in their roles and job functions. - Proficiency in identifying Mortgage documents and/or data for re-verification. - Provide ideas for process improvements to enhance efficiency. - Engage management to overcome obstacles to service delivery. - Ensure data security is maintained. - Ability to train and mentor document associates. - Manage workflow inconsistencies between associates, teams, or shifts. - Plan and monitor the status of various testing phases. - Manage associate level observation and data capture projects. - Manage training and development projects. Qualifications Required: - Bachelor's degree or academic equivalent. - 5+ years of overall experience with 2 or more years in Team handling/management in mortgage lending or financial services. - Proficiency in mortgage document terminology. - Ability to effectively communicate project information through written and verbal communication. Preferred Skills: - Proficiency in using keyboard shortcuts. - People Management. - Team handling. - Proficiency with Microsoft Office (Excel and Word) and Microsoft Windows. - Strong attention to detail. - Excellent time management and organizational skills. - Ability to work efficiently under pressure and time constraints.,

The leading cloud-based platform provider for the mortgage finance industry, ICE, is seeking an Associate to perform exception reviews on documents and audits at various stages of the loan production process. Your role will involve ensuring compliance with customer requirements and industry regulations while maintaining the highest levels of quality and efficiency. Your responsibilities will include validating document recognition and data extraction, conducting data integrity checks, and following standard operating procedures. You will collaborate with management to address service delivery challenges, uphold data security protocols, and meet defined SLAs. Additionally, you will create bounding boxes around data, label documents, provide labeled datasets for model training, and identify anomalies in the software application. Meeting daily quality and productivity targets and working in 24/7 shifts will be essential aspects of your role. To qualify for this position, you should have a Bachelor's degree or academic equivalent and ideally possess 0 to 2 years of mortgage lending experience, including processing, underwriting, closing, quality control, or compliance review. Proficiency in mortgage document terminology, Microsoft Office tools (Excel and Word), keyboard shortcuts, and Microsoft Windows is preferred. Strong attention to detail, excellent time management, organizational skills, efficiency, ability to work under pressure, and effective communication in English (both spoken and written) are key attributes for success in this role.,

As a Junior Analyst at unifyCX based in Mangalore, you will be an essential part of our team dedicated to providing exceptional customer support for our clients. unifyCX is a globally recognized Business Process Outsourcing company that leverages advanced AI technologies to enhance the customer experience and operational efficiency. With a strong presence in multiple countries, we are committed to innovation and excellence in our services. In this role, your primary responsibility will be to assist customers with issues related to Import/Export/Deletion of data to and from TransactionPro. You will engage with international clients through live chat, calls, and emails, offering solutions and guidance in a fast-paced environment. This position presents an excellent opportunity to gain hands-on experience in troubleshooting and customer support across all support channels. To qualify for this role, you should hold a Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or a related field. Candidates with degrees in Computer Science, Data Analytics, or IT, along with relevant experience, will also be considered. Additional certifications in QuickBooks, data management, or accounting software would be advantageous. Key qualifications for this position include excellent typing skills, experience in call handling and customer service, knowledge of keyboard shortcuts, efficient computer usage, and strong verbal and written communication skills in English. Critical thinking, effective troubleshooting under pressure, patience, empathy, and a positive attitude when dealing with customers are essential traits for success in this role. As part of your responsibilities, you will provide exceptional customer service, resolve accounting issues promptly, collaborate with other departments to address complex issues, and collect customer feedback to enhance our products and services. This role offers a clear path for career progression, starting from Analyst to Senior Analyst and Team Manager, providing a comprehensive learning experience in QuickBooks accounting and customer service. You will work in 9-hour shifts with fixed timings, collaborating with a dynamic team in a supportive and growth-oriented environment. Our team values collaboration, innovation, continuous improvement, and staying updated with the latest technology trends to provide the best support possible. If you are passionate about technology, customer service, and enjoy helping others, we welcome you to join us as an Analyst at unifyCX. Join us to make an immediate impact, grow your skills with leading accounting tools like Transaction Pro and QuickBooks Desktop, experience a supportive team culture, and work in a stable and flexible environment that promotes autonomy and professional growth. Your contributions will directly contribute to optimizing data flow into QuickBooks, supporting smooth operations, and informed decision-making.,