7 Keyboard Shortcuts Jobs

As a Junior Analyst at unifyCX, you will be the frontline hero for customers, assisting them with Import/Export/Deletion of data to and from TransactionPro. This role provides hands-on experience in troubleshooting and customer support through live chat, calls, and emails in a fast-paced environment. **Key Responsibilities:** - **Customer Interaction:** - Provide excellent customer service to international clients via live chat, call, and email, resolving accounting issues promptly. - **Troubleshooting & Problem Solving:** - Apply strong troubleshooting skills to efficiently resolve issues. - **Collaboration:** - Work closely with other departments to escalate and resolve complex issues. - *...

As an Associate at ICE, the leading cloud-based platform provider for the mortgage finance industry, your role will involve performing exception reviews on documents and conducting audits at various stages of the loan production process to ensure compliance with customer requirements and regulations. Your key responsibilities will include: - Validating Document Recognition and Data Extraction. - Conducting Data Integrity checks on extracted data. - Adhering to Standard Operating Procedures. - Collaborating with management to address any service delivery challenges. - Maintaining data security protocols. - Meeting defined SLAs as per the requirements. - Creating Bounding Boxes around Data and...

Role Overview: You will be the frontline hero for customers at unifyCX, assisting with issues related to Import/Export/Deletion of data to and from TransactionPro. This role provides hands-on experience in troubleshooting and customer support through live chat, calls, and emails in a dynamic environment. Key Responsibilities: - Provide excellent customer service to international clients via live chat, call, and email, ensuring timely resolution of accounting issues. - Develop and apply strong troubleshooting skills to efficiently resolve issues. - Collaborate with other departments to escalate and resolve complex issues. - Collect and relay customer feedback to enhance products and services....

As a Customer Support Representative at unifyCX, you will play a crucial role in providing support to customers who operate an e-Commerce website. In this entry-level position, you will assist in addressing issues related to customer orders, such as order modifications, return support, and providing product information. This role presents an excellent opportunity to gain hands-on experience in customer support and troubleshooting by engaging with international customers through live chat and emails in a fast-paced environment. **Key Responsibilities:** - Deliver exceptional customer service to international clients via live chat and email, ensuring timely resolution of queries. - Develop and...

As a Team Lead at ICE, the leading cloud-based platform provider for the mortgage finance industry, your role involves interfacing with the teams to understand solution functionality and technical requirements. You will lead a team of 10-15 Data and Document associates, overseeing their activities and optimizing performance on a daily basis. Your responsibilities include acting as an escalation point for the team, managing team, performance, and production processes, and mentoring team members in all aspects of their roles. Key Responsibilities: - Lead a team of 10-15 Data and Document associates. - Oversee team activities and optimize their performance daily. - Act as an escalation point fo...

The leading cloud-based platform provider for the mortgage finance industry, ICE, is seeking an Associate to perform exception reviews on documents and audits at various stages of the loan production process. Your role will involve ensuring compliance with customer requirements and industry regulations while maintaining the highest levels of quality and efficiency. Your responsibilities will include validating document recognition and data extraction, conducting data integrity checks, and following standard operating procedures. You will collaborate with management to address service delivery challenges, uphold data security protocols, and meet defined SLAs. Additionally, you will create bou...

As a Junior Analyst at unifyCX based in Mangalore, you will be an essential part of our team dedicated to providing exceptional customer support for our clients. unifyCX is a globally recognized Business Process Outsourcing company that leverages advanced AI technologies to enhance the customer experience and operational efficiency. With a strong presence in multiple countries, we are committed to innovation and excellence in our services. In this role, your primary responsibility will be to assist customers with issues related to Import/Export/Deletion of data to and from TransactionPro. You will engage with international clients through live chat, calls, and emails, offering solutions and ...