Key Accounts Manager (KAM)

Department:

Business

Job Accountabilities & Responsibilities

• Maintain and expands relationships with strategically important large customers, corporates and other opportunities in the given geography.
• KAM (Fleets) is responsible for driving and achieving sales of HSD through the TC Fleet Card in the assigned territory/state.
• KAM is a lead generator and ensures management key accounts and provides / develops appropriate solution in co-ordination with HO to retain the high value customers by managing his needs and expectations.
• Will help in successful implementation of laid process at Trans-connect process at ROs and Trans- connect Centres.
• Will be responsible for consistently delivering of all TC value propositions/products/services (with particular emphasis to Trans-Manager features and benefits/usage) to TC customers.
• Will continuously assess TC loyalty program of RIL Vis a competition and provide feedback to his supervisor for retaining customers.
• Coordinate the involvement of channel partners, state team and HO Track in order to meet sales performance objectives and customers expectations.
• Analyse sales performance metrics of the territory and ensure that customer acquisition / activation is achieved with state / territory targets.
• Identify opportunities and weaknesses within the territory and make proposals to create
• Proactively understand, assess, clarify and validate customer needs on an ongoing
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
• Lead training of channel partners, TCAs in TC
• Work closely to implement successful marketing campaigns that maximize Trans-Connects visibility with fleet customers, drivers and other opinion makers at TCCs and ROs.
• Continuously evaluate research and inform regarding competition fleet programs and

Education Requirement

• BE / BTech/MBA/PGDM

Experience Requirement

• 04-06 Years of experience
• Relevant sales, direct /channel management experience in automotive industry such CV sales, Tyres, Lubes, CV finance industry

Skills & Competencies

Sales Planning and management, Channel Management, Negotiations, Persuasion, Prospecting skills, Research, identification of customer needs and challenges, market Knowledge, Motivation for Channel partners