Strategic / Key account Manager
- An excellent chance to work at worlds fastest Growing Recruitment-Tech Firm, envisioning Tech and Productivity Tools for an exciting work with zero stress while working with a team in the most organised way, benefitting with what you bring as an individual to the team and what the team will bring to you.
- Career Opportunity to foray into nurturing Strategic Accounts
About US
Unleash Your Potential in Recruitment!
Acquisition- Hunting & farming both.
* Build Your Success: Join a leading recruitment Consultant, and unlock unparalleled growth and achievement.
- Rewarding Compensation: Enjoy a competitive base salary, tailored to your experience, with uncapped commission and bonuses for unlimited earning potential.
- Fast-Track Your Career: Experience rapid progression at ABACUS, with promotions typically every 12-18 months, offering clear and achievable advancement opportunities.
- Work-Life Balance: Embrace hybrid working with the flexibility to work between home and the Client Locations, supported by our excellent technology and tools.
- Global Reach: Gain access to Top opportunities and clients of our Country as part of our National network.
* Embrace Inclusion: ABACUS values diversity and welcomes individuals from all backgrounds to contribute their unique perspectives. Join our inclusive culture.
Enclosed below are the key roles and responsibilities:
Client Management -
New Client Acquisition to Servicing - Hunting & Farming 60:40 Ratio
- Own the client relationship and lead it for the assigned Key Accounts with a strong understanding of their business priorities.
- Build account plan to list the business objectives of each client and identify solutions that can help them achieve these objectives.
- Understand business and organisation structure of the customers and foster relationships across various levels (CxOs, HR, Finance, Procurement etc.) to identify opportunities for incremental product/solution sales.
- Acting as the main point of contact between key clients and internal teams and meeting established deadlines for the fulfilment of each client's long-term goals.
- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
- Addressing and resolving key clients complaints.
- Turning client feedback into actionable strategies to drive new business and address competitive risks.
- Influencing client decisions and advocating for clients needs to negotiate win-win solutions.
- Engage clients through physical visits & partner through reviews and solution updates to help clients derive value from the varied solutions of ABACUS.
- Facilitate client advisory/ voice of customer to enable delivery teams with accurate feedbacks for driving effective processes and conversions.
Business Development
- Use data and tools strategically to identify areas of opportunities within the allocated portfolios (Key Accounts + Strategic Accounts).
- Build a strong opportunity pipeline through regular engagement with various functional teams at the client's end.
- Develop a winning sales pitch for retaining current business and find ways to develop additional business.
- Work on strategic partnership to activate new clients/verticals and revive lapsed/existing clients/verticals among the assigned set.
- Own & maintain account plan with detailed action/activity tracking.
- Contribute to the short-term strategies and business plans for the growth of the business unit based on global and regional direction.
Internal Communication & Engagement
- Sharing regular updates internally through various forums on progress with the accounts.
- Run knowledge sharing sessions to conquer the client in a collaboration with various relevant individuals
- Work closely with Office Head's, Account Director's, and local leadership to drive the Customer Partnership agenda.
Financial Management
- Achieve key financial metrics: Revenue, Win Rate,Debtor's management etc.
- Effectively use sales technology and digital tools(Sales force, CC) for efficient working by recording prospects. forecast pipeline and convert sales.
- Ensure adherence to pricing and contract SLAs according to company's policies and guidelines.
- Monitor the actual financial performance against budget/forecast and ensure the implementation of actions that will lead to the achievement of the targets.
Innovation
- Drive improvements in activities such as driving sales effectiveness, improving BI, refining Business development strategy.
- Identify effective tactics of customer engagement in collaboration with marketing.
- Perform market research and opportunity assessments on new concepts and ideas.
The Successful Applicant
- 5-10 years of experience in Business Development / Account Management in the B2B domain.
- Self- driven, organised, and pro-active.
- Entrepreneurial and commercially focused.
- Strong impact and influencing, negotiation skills.
- Strong relationship, communication, presentation, and marketing skills.
- Work well in a small team leveraging colleagues skills.
- Ability to thrive as an individual contributor role.
What's on Offer
- We provide unlimited domestic career opportunity within our network.
- Strong career progression opportunities.
- World class training and development.
- A generous base salary with the opportunity to earn excellent bonuses.
- A dynamic and competitive work environment.
- Exposure to the Nation's biggest brands and industry leaders.
