Key Accounts Executive

Company Details
Cityfurnish.comhttps://cityfurnish.com/

Cityfurnish is revolutionizing the furniture industry by providing quality furniture and home appliances for easy monthly rental. With the immense focus on product quality and customer service, we strive to become the most preferred name in the furniture industry by customer's choice.

What Makes Cityfurnish a great fit for you?

Cityfurnish is actively seeking a detail-oriented, organized, and motivated individual to join us as a B2B Operations executive. We are looking for hard-working individuals who are motivated by learning and growth opportunities with the ability to work both independently and as part of a team.

Role & responsibilities

-Coordinate with the internal team for the fulfillment of delivery, service requests, and pickups.

-Act as a liaison between the corporate client and internal teams to make sure timelines are met as agreed in the SLAs.

-Act as the single point of contact for all the corporate clients in relation to any queries and their resolution.

-Ensure smooth execution of corporate orders by regularly following up with internal teams for the closure of cases.

-Maintain and interpret data to generate reports on a weekly basis.

-Maintain client relations to build an excellent reputation for service and produce repeat business.

Preferred candidate profile

-Excellent communication skills- both written and oral

-A go-getter attitude with the ability to communicate with internal and external teams while maintaining clarity in the information.

-Strong problem-solving skills and attention to detail.

-Ability to work with minimum supervision.

-Should be comfortable working in a fast-paced, deadline-driven environment.

-Strong knowledge of MS-Office.