Key Account Manager

WORKFREAKS BUSINESS SERVICES PRIVATE LIMITED

8 - 10 years

0 Lacs

chennai

Posted:13 hours ago| Platform: Shine logo

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Skills Required

key account management business development sales process

Work Mode

On-site

Job Type

Full Time

Job Description

Achieve and exceed monthly, quarterly, and annual sales targets for the brand within all assigned MBOs.
Analyze sales data, market trends, and competitor activities to identify opportunities and develop strategic sales plans for each MBO.
Monitor and manage profitability, including budgeting, forecasting, and expense control for all operations within the MBOs.
Implement and oversee promotional campaigns, marketing initiatives, and special events within MBOs to drive footfall and sales.
Negotiate and collaborate with MBO partners to secure optimal display spaces, promotional opportunities, and favorable terms.

Ensure an exceptional customer experience is delivered consistently at all MBO points of sale, reflecting the brand's values and service standards.
Address and resolve customer inquiries, complaints, and feedback promptly and professionally.
Maintain and enforce brand consistency in terms of product presentation, customer interaction, and overall ambiance within the designated brand spaces in MBOs.
Stay updated on fashion trends, product knowledge, and competitor offerings to effectively guide customers and train the team.

Build and maintain strong, collaborative relationships with MBO management and staff to ensure smooth operations and mutual growth.
Act as the primary point of contact for all operational and commercial matters between the brand and the MBOs.

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