Key Account Manager Schools

As a Key Account Manager at Kidvento Education and Research, your primary responsibility will be to manage, retain, and grow relationships with partner schools. You will focus on renewals, timely collections, upselling, and cross-selling opportunities to ensure long-term partnerships and revenue growth. Key Responsibilities: - Build and maintain strong relationships with school management (Principals, Correspondents, Coordinators). - Drive renewals and ensure 100% timely fee collections from existing schools. - Identify opportunities for upselling and cross-selling additional programs, workshops, and products to existing partner schools. - Act as the primary point of contact for all school accounts, ensuring smooth issue resolution and high customer satisfaction. - Track account health, engagement levels, and proactively address concerns to improve retention. - Work closely with internal teams (Sales, Implementation, Academics, Operations) to deliver value to schools. - Maintain detailed MIS/reports on renewals, collections, upsell opportunities, and overall account performance. Qualifications Required: - Bachelors/Masters degree in Business, Marketing, or related field. - 3+ years of experience in Account Management, Client Relations, or Sales (preferably EdTech/Education industry). - Strong track record of achieving renewals, collections, and upselling/cross-selling targets. - Excellent communication, relationship-building, and negotiation skills. - Problem-solving mindset with the ability to manage client escalations professionally. - Willingness to travel locally for school visits. At Kidvento Education and Research, you will have the opportunity to manage key school relationships and directly contribute to revenue growth. This role combines account stability through renewals with growth potential through upsell/cross-sell opportunities. You will also be a part of a dynamic, growth-driven, and collaborative team.,