Key Account Manager - B2B Services

You are a strategic B2B sales professional with a proven track record in service industries and excelling at the CXO level. You thrive on building deep client relationships and driving growth through service-based solutions. As a Key Account Manager, you will be responsible for nurturing and growing the portfolio of key corporate accounts. Your primary focus will be on understanding client needs, delivering exceptional value, and expanding the footprint through strategic cross-selling and up-selling of integrated service solutions. This hybrid role offers the flexibility of remote work combined with the strategic importance of on-site client engagement and initial operational immersion. Key Responsibilities: - Develop and execute account plans to maximize revenue from existing clients through cross-selling and up-selling. - Build and sustain long-term, trusted partnerships with senior decision-makers and key stakeholders. - Analyze customer pain points and operational challenges to craft and present compelling, tailored service proposals. - Deeply understand customer segments and map decision-making hierarchies to identify new opportunities within accounts. - Lead contract negotiations to secure win-win agreements that ensure customer satisfaction and business profitability. - Represent the organization professionally at client meetings, industry events, and networking forums. Qualifications Required: - 8-10 years of experience in B2B sales, key account management, or client partnership roles, preferably within service-oriented industries like Facility Management, Pest Control, Logistics, Hospitality, or Integrated Service Providers. - Demonstrated track record of achieving revenue growth and high customer retention. - Expertise in selling intangible services with a strong understanding of service delivery cycles and customer operations. - Skilled relationship-builder with proven success in engaging and influencing at the CXO level. - Excellent communicator and presenter, capable of crafting persuasive business proposals and telling a compelling story. - Business-acumen driven, with the ability to identify potential, craft solutions, and negotiate effectively. - Collaborative and self-driven, with a willingness to spend initial weeks on-site to deeply understand operations and service culture.,