Key Account Manager - B2B SaaS

As an Account Manager at our company, you will play a crucial role in managing and growing relationships with existing B2B clients across the GCC and Middle East region. Your responsibilities will include: - Managing and growing relationships with existing B2B clients - Driving renewals, retention, and building strong long-term partnerships - Identifying opportunities to upsell and cross-sell SaaS solutions - Serving as the main point of contact for client escalations, queries, and ongoing account support - Coordinating with internal teams to ensure high levels of customer satisfaction - Providing strategic advice on how our solutions can help clients achieve their goals - Reporting account health, renewal forecasts, and growth opportunities To qualify for this role, you should have: - 2 to 6 years of experience in Account Management in the SaaS or IT Software industry - Proven experience in client retention, upselling, and cross-selling in a B2B environment - Strong understanding of the GCC and Middle East market landscape - Excellent communication and relationship-building skills - Ability to manage multiple client accounts and prioritize effectively - Experience using CRM tools and reporting systems If you join our team, you can expect a competitive salary and a supportive work culture.,