Junior Sales Executive

Junior Sales Executive (Tele calling, Emailing & Customer Support)

Location

• Hyderabad, Work from office

About Sain Innovation

Sain Innovation is a forward-thinking technology firm dedicated to delivering cutting-edge solutions that empower businesses to innovate. We integrate strategy, technology, and customer focus to deliver impactful results and foster long-term partnerships.

Role Overview

We are seeking a dynamic Junior Sales Executive who is passionate about engaging leads via telephone and email, nurturing customer relationships, and helping drive growth at Sain Innovation.

Key Responsibilities

• Tele calling & Lead Outreach:

o Proactively make outbound calls to prospects, qualifying and fixing appointments for senior sales members.

o Follow-up with potential clients after marketing campaigns and events.

• Email Marketing & Communication:

o Craft and send effective email campaigns to engage and nurture leads.

o Handle responses, answer queries, and guide prospects through the sales funnel.

• Customer Support & Relationship Building:

o Provide timely and professional support to inbound customer inquiries by phone, chat, or email.

o Escalate technical or complex queries to relevant teams while ensuring high customer satisfaction.

• CRM Management & Reporting:

o Log all interactions accurately in CRM.

o Track metrics such as call volume, email response rates, and lead conversion.

o Provide weekly progress reports and insights to senior management.

• Collaboration:

o Partner with marketing to optimize campaign messaging and email templates.

o Coordinate with sales, product, and support teams to keep customers informed and satisfied.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent experience).
• 0–2 years of experience in tele calling, inside sales, or customer support.
• Excellent verbal and written communication skills in English; knowledge of Tamil is a plus.
• Comfortable using phone, email, and CRM tools (e.g., Zoho, Salesforce, HubSpot).
• Strong multitasking skills and ability to thrive in a fast-paced, goal-driven environment.
• Positive “can-do” attitude, eagerness to learn, and adaptability.

What We Offer

• Growth Opportunities: Training and mentorship with experienced marketers and sales professionals.
• Competitive Compensation: Base salary plus performance-based incentives.
• Work Environment: A collaborative, innovation-driven workspace.
• Employee Benefits: Paid time off and opportunities for career advancement.
• Insert specific CRM tools or platforms Sain Innovation uses.
• Refine responsibilities to fit your actual workflows or existing team structure.

Job Type: Full-time

Pay: From ₹20,000.00 per month

Ability to commute/relocate:

• Kondapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person