Company Description
Pay1 is a technology company addressing the needs of the unorganized retail sector in India. By providing a wide range of services such as recharges, money transfers, utility bill payments, micro-loans, and travel bookings, Pay1 empowers retailers to offer additional services using their existing infrastructure. With a strong network of over 300,000 merchants and 50,000 active retailers, Pay1 is creating an integrated business ecosystem that combines retail, finance, and consumer technology specific to the Indian markets.
Role Description
This is a full-time, on-site role for a Junior Relationship Manager located in Rajauri. The Junior Relationship Manager will be responsible for managing relationships with existing retailers, assisting with the onboarding process for new retailers, providing training on Pay1's services, addressing retailer inquiries and concerns, and promoting the use of Pay1's technological offerings to enhance business operations.
Qualifications
- Excellent communication and interpersonal skills
- Strong customer service and relationship management skills
- Basic understanding of retail operations and financial services
- Problem-solving and conflict resolution abilities
- Ability to work independently and as part of a team
- Knowledge of local markets and retailer needs is a plus
- Bachelor's degree in Business, Marketing, Finance, or a related
