Junior Relationship Executive-Muthoot Finance Ltd

0 - 3 years

0 - 3 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities

  • Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention.
  • Identify new business opportunities by prospecting for potential customers and acquiring new clients.
  • Develop strong client engagement strategies to build long-term partnerships with existing clients.
  • Collaborate with internal teams to resolve customer queries and issues promptly.
  • Maintain accurate records of customer interactions using CRM software.

Desired Candidate Profile

  • 0-3 years of experience in sales or related field (preferably in gold loan industry).
  • Bachelor's degree in Any Specialization (B.A/B.Sc./B.Com.).
  • Strong understanding of branch operations, business development, client engagement, and jewel loans/gold appraisal processes.
  • Proficiency in using CRM software for managing customer relationships.

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Muthoot Finance logo
Muthoot Finance

Financial Services

Kottayam

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