Junior Consultant RIM

0 years

1 - 2 Lacs

Posted:1 month ago| Platform: Foundit logo

Apply

Skills Required

Work Mode

Remote

Job Type

Full Time

Job Description

Position:

Location:

Department: Remote Infrastructure Management (RIM)

Experience: 01 year (Freshers welcome)

Shift: 24x7 Rotational

Who Can Apply:


  • Recent graduates or candidates with up to 1 year of experience

  • Interested in IT, Cloud, or Cybersecurity

  • Passionate about solving tech issues

Key Responsibilities:


  • Handle IT support for accounts, email, VPN, printing, O365, networks, etc.

  • Log and track issues using ITSM tools (e.g., ServiceNow)

  • Perform basic troubleshooting and escalate as needed

  • Follow standard procedures and shift handovers

  • Contribute to knowledge base updates

Education & Certifications:


  • Bachelor's in Computer Science, IT, or Electronics

  • Must have or complete within 6 months:

  • ITIL v4 Foundation

  • Microsoft Fundamentals (MS-900 / AZ-900)

  • CompTIA A+ / N+

  • Basic certifications in Windows, O365, or Networking



Technical Skills:


  • Basic knowledge of Windows, Active Directory, O365, VPN, Networking

  • Familiarity with ITIL processes

  • Experience with ITSM tools is a plus

Soft Skills:


  • Strong communication (written & verbal)

  • Calm, courteous, and customer-focused

  • Quick learner and a team player

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You