Jr. Operational Enablement Manager

As a Junior Operational Enablement Manager at Computacenter's FLS Team, you will have the exciting opportunity to bring your expertise to deliver high-quality services globally. Working alongside talented individuals, you will play a key role in supporting new business initiatives, projects, service extensions, migration, and change projects. Your responsibilities will include leading minor In Life Changes affecting GSC RUN teams, participating in process workshops, ensuring customer satisfaction through proactive behavior, and maintaining strong internal and external relationships. You will be expected to update project documentation, plan and coordinate requirements to meet project deadlines, provide customer training and knowledge transfer, support testing phases, and contribute to the acceptance of services into GSC BAU. Additionally, you will collaborate closely with the Operational Enablement Manager, adhere to Information Security Policies, and report any security events or risks to the organization. To excel in this role, you should possess strong written and spoken English skills, a continuous improvement mindset, experience in developing best practice policies, working in project teams, basic understanding of change management, proficiency in Microsoft applications, knowledge of GSC processes and networks, familiarity with business systems like SAP, ITSM, and SNOW, excellent interpersonal skills, literacy, numeracy skills, and an understanding of Knowledge Management importance. At Computacenter, a global organization with over 20,000 employees, we are at the forefront of digitization, advising organizations on IT strategy, implementing cutting-edge technology, and assisting customers in managing their technology infrastructure across 70 countries. Join us in driving digital transformation for some of the world's leading organizations, empowering people, and businesses to thrive in the digital age.,