275 Jobs in Tripura - Page 3

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Microsoft Purview team’s mission is to building cloud solutions to support premium features that provide security, compliance, data governance, data loss prevention, and more, in a fully integrated manner from services to clients of Office 365 as well as Windows. We create global scale services to transport, store, secure and manage some of the most sensitive data on the planet and build our services on top of Azure, Exchange and One Drive and SharePoint cloud platforms and power our experiences in Microsoft 365 applications like Outlook. The IDC arm of the team is expanding substantially and is looking for talented and highly motivated engineers. This is an excellent opportunity for anyone who has, or wants to build, expertise in cloud distributed systems, or in security and compliance, or both. The team will be building cloud solutions meeting scales that companies in the industry are required to support that leverage state-of-the-art technologies to deliver holistic protection to a planet scale user base. M365 is the industry leader in hosted productivity suites and boasts to be the fastest growing business at Microsoft with more than 300 million seats hosted in multiple data centers across the globe. You will independently determine and develop customer facing features and infrastructure solutions, and work on high scale production services. Strong collaboration skills will be required to work closely with other engineering teams to ensure services/systems are highly stable and performant and meet the expectations of internal and external customers and users. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities We are looking for someone who is a highly motivated, self-starter who thrives in a bottoms-up, fast paced, highly technical environment, has a strong customer focus and understands the importance of Live Site. You will be responsible to perform investigations and investments in complex areas; designing and delivering features end to end - including system architecture, code, deployment, scale, performance and quality, from conception to delivery. Design and develop large scale distributed software services and solutions Develop “best-in-class” engineering for our services by ensuring that the services and the components are well-defined and modularized, secure, reliable, diagnosable, actively monitored and reusable. Consider testability, portability/monitoring, reliability, and maintainability, and understand when code is ready to be shared and delivered. Focus on customer/partner needs through a data driven approach. Troubleshoot and optimize automation, reliability, and monitoring for LiveSite. Adhere to modern engineering practices, effective coding, writing unit test cases, debugging, code reviewing and creating CI/CD (Continuous Integration/Continuous Delivery) pipelines. Work across geographic and organizational boundaries to define requirements, scope work, develop features, integrate functionality, and meet key performance goals. Own and drive projects with large scope and complicated features by working toward self-defined goals and milestones. Have a sense of pride, commitment, and personal accountability for the service quality, completeness and resulting user experience for the life of the product or service Qualifications Expertise/Experience Solid understanding of Object-Oriented Programming and common Design Patterns 7+ years of relevant software development experience and proficient in C# (Java or C++) In-depth knowledge of cloud development (Azure, AWS, Google Cloud) Design and develop large scale distributed software services and solutions Experience developing and shipping Azure Services is a plus Experience and involvement with DevOps is a plus Effective communication/collaboration skills, ability to deal with ambiguity and prioritize issues Collaborating with technical partners to deliver end-to-end solutions Experience with multithreading and asynchronous processing Experience with CI/CD pipeline using agile practices Ability to quickly ramp up on multiple technology areas Interpersonal skills A sense of personal ownership is required, together with the ability to deliver to tight deadlines while managing internal stakeholder expectations Self-motivated and organized to deliver results Essential qualifications BS or MS degree in Computer Science or Engineering OR equivalent years of work experience. Minimum of 7 years of applicable work experience Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

As an Executive Inside Sales at Ecofrost dealing with Solar Cold Rooms in Pune, your primary responsibility will be to source new sales opportunities through inbound lead follow-up, outbound cold calls, and emails. You will be required to understand customer needs and requirements effectively to route qualified opportunities to the appropriate sales executives for further development and closure. In this role, you will be a crucial part of achieving the company's customer acquisition and revenue growth goals. This involves making numerous calls daily, collaborating with the field sales team, generating interest, qualifying prospects, and successfully closing sales. Your duties will also include researching accounts, identifying key players, expanding the prospect database within your assigned territory, and working with channel partners to build pipelines and close deals. Additionally, you will be expected to conduct online demos effectively to prospects. To excel in this position, you must possess proven inside sales experience with a track record of exceeding quotas. A strong phone presence, proficiency in corporate productivity and web presentation tools, familiarity with CRM systems like Salesforce.com, excellent verbal and written communication skills, active listening abilities, and strong presentation skills are essential. Moreover, the ability to multitask, prioritize, and manage time efficiently is crucial for success in this role. A Bachelor's degree is a mandatory requirement for this position. It is also essential to be fluent in Telugu (mandatory), Tamil, Kannada, and English languages.,

Job Title: Marketing Executive / AM – Admissions & Outreach Locations: Tripura and Assam Department: Admissions & Marketing Reports To: Director/Manager Employment Type: Full-time About AIMS Institutes AIMS Institutes, established in 1994, is a premier educational institution based in Bangalore, committed to academic excellence, research, and holistic student development. We offer a wide range of undergraduate and postgraduate programs in Management, Commerce, IT, Hospitality, and more. Key Responsibilities Promote AIMS Institutes academic programs in assigned territory through institutional visits, career fairs, seminars, and digital campaigns. Build and maintain strong relationships with schools, colleges, coaching centers, and local education influencers. Achieve admission targets by generating quality leads and converting inquiries into enrollments. Coordinate with the central marketing and admissions teams in Bangalore for campaign execution and reporting. Represent the institution during admission drives, exhibitions, and outreach events in the region. Provide regular market feedback and suggest localized strategies to improve admissions performance. Maintain and submit detailed reports on outreach activities and admissions performance. Requirements Bachelor’s degree (preferred: MBA in Marketing or related field). 1–10 years of relevant experience in educational marketing, admissions, or student outreach. Familiarity with the local language and geography of Tripura or Assam. Strong interpersonal and communication skills. Willingness to travel within the assigned region. Self-driven, target-oriented, and able to work with minimal supervision. What We Offer Competitive salary and performance-based incentives. Opportunity to work with a reputed institution with pan-India outreach. Growth and learning in a dynamic educational environment. Skills: communication skills,admissions,report generation,campaigns,interpersonal skills,outreach,digital campaigns,relationship building,marketing,campaign execution,educational marketing

The ideal candidate will support the full scope of Human Resources responsibilities and partner with the organization on strategic initiatives. They will maintain and enhance the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices. Responsibilities Recruit and Onboard new hires Conduct performance management and provide feedback Manage Payroll and benefits for employees Qualifications Bachelor's degree or relevant experience 5+ years' experience in Human Resources Strong recruiting and demonstrated ability to improve talent acquisition strategies Demonstrated expertise training managers and employees Strong organizational, critical thinking and communications skills Attention to detail and good judgement

We are looking for Project Manager for Tripura location with the following requisite criteria: Responsibilities Extensive Knowledge on Networking & IT Security Extensive Knowledge on Server Storage & Virtualization Exposure on DC Non-IT/BMS/DCIM Experience on Managing Data Center for at least 5 years with experience on industry standard practices on DC process Certification on ITIL/ ITSM/ Prince etc. Experience on Coordination with different user department/ vendors/ OEM's Consultant with respective authority for change management of system architecture. Experience on Knowledge Management & Sharing with all team members on Project Update Exposure on Preparation & Analysis of daily, weekly and monthly report generated from DC Infrastructure as an when required. Experience on Coordination with User/Department for better user experience. Experience on Coordination with State Authority /DIT / State Nodal Body for various activities related to existing project augmentation or new project Qualifications B.E./ B. Tech/ MCA/ MSc.IT with minimum 7years of experience ITIL/ITSM Certified Should have a proven track record of managing operational IT support teams including establishment of DC/ processes, Technology & Staffing Should have exposure to ISO 20000 & ISO 27001 process Note: Candidates from Tripura or interested to relocate to Tripura need only apply.

Silvan Products Pvt. Ltd. is looking for a dynamic and experienced Manager to lead and oversee daily operations in our dairy business. If you have a passion for quality, teamwork, and efficient farm-to-market execution, we want to hear from you. 🔹 Key Responsibilities: • Supervise daily dairy production and supply chain activities • Lead a team of workers across farm, lab, packaging, and delivery units • Ensure hygiene, safety, and quality control standards are maintained • Coordinate with procurement, sales, and logistics teams • Implement cost-effective and efficient operational strategies • Handle compliance, documentation, and regulatory requirements 🔹 Requirements : • Minimum 3–5 years experience in dairy or food processing industry • Proven team leadership and people management skills • Knowledge of FSSAI, hygiene, and quality protocols • Strong communication and organizational ability • Bachelor’s degree in Dairy Technology, Food Science, Agri Business, or related field preferred 🔹 What We Offer: • Competitive salary based on experience • Opportunity to grow with a fast-rising brand • Supportive and ethical work culture • Free accommodation (if needed) for outstation candidates

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About the job About Us: Bleep Education is a next-generation EdTech platform that challenges traditional education norms. We offer online mentorship, training, and internship programs in cutting-edge IT domains such as Artificial Intelligence, Machine Learning, Data Science, Cloud Computing, and Full Stack Web Development. Our mission is to provide real value, authentic learning experiences, and industry-recognized certifications to help learners build successful careers. To break conventional learning barriers by offering personalized, practical, and credible education that empowers students to succeed in real-world IT industries. We believe education should be accessible, transparent, and truly valuable. Role Overview: As a Business Development Associate, you will be responsible for driving growth and expanding Bleep Education's reach. This role requires a proactive individual with excellent communication and sales skills to identify new business opportunities, build relationships, and contribute to revenue generation. Key Responsibilities: Identify and generate leads for training and internship programs. Build relationships with potential clients, students, and educational institutions. Conduct market research to understand customer needs and industry trends. Pitch Bleep Education’s offerings effectively and convert prospects into customers. Work closely with the marketing team to align business development strategies. Handle inquiries, follow up on leads, and ensure a smooth sales process. Maintain records of sales performance and report progress to management. Travel as needed for business development activities (expenses reimbursed as per policy). Requirements & Expectations: Presentation Skills and Communication .Lead Generation and Market Research .Experience in creating effective presentations .Excellent verbal and written communication skills .Ability to conduct market research and generate leads .Strong organizational and time-management skills . Eligibility Criteria : All freshers and final-year students are eligibl e.No Minimum GPA require d.No prior experience is require d.Strong willingness to learn and adapt in a fast-paced environmen t . Selection Proces s: The recruitment process for the Business Development Associate role will include the following stage s: Group Discussion (GD): Evaluates communication, teamwork, and critical thinki ng.Personal Interview (PI): Evaluates problem-solving skills, sales acumen, and role f i t. Compensa ti on: During Probation (4 months): ₹13,500/month + ₹10,000 incent ive.After Probation: CTC ₹6,00,000/year (₹3,60,000 fixed + ₹2,40,000 performance-bas ed).

The Azure Storage Data Processing Unit (DPU) organization is looking for a talented and highly motivated Senior Software Engineer to design and develop the next generation of our storage backend. We are building the next generation of Microsoft’s cloud storage solution - Microsoft Azure Storage, which is a massively scalable, highly distributed, ubiquitously accessible storage system, designed to scale out and serve the entire world. Drive innovation with the latest hardware and software technology for hyperscale cloud storage. Our team is building next generation storage solutions using Fungible DPUs with focus on security, reliability, performance, and efficiency. As a Senior Software Engineer on the Azure Storage DPU Infrastructure team, you will help enable Azure’s infrastructure to support, deploy, and integrate with DPU-based storage nodes. You will help drive integration efforts with existing and forward-looking datacenter control plane software. You will be involved in all phases of the software lifecycle: design, implementation, test, deployment, and support. This is a great opportunity to work on exciting new technology, grow your career, and sharpen your technical skills. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Collaborates with appropriate stakeholders to determine user requirements for a scenario. Drives identification of dependencies and the development of design documents for a product, application, service, or platform. Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI). Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items. Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate. Qualifications Required Qualifications: Bachelor's Degree in Computer Science, or related technical discipline AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Preferred Qualifications Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. #Azurecorejobs Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Key Responsibilities: Lead and manage store staff, including recruitment, training, and performance management. Develop strategies to drive sales and achieve targets, including upselling and cross-selling. Create and maintain a customer-friendly store environment, ensuring high levels of customer satisfaction. Manage inventory, ordering stock, and ensuring product availability.

Job description Key Responsibilities: Lead and manage store staff, including recruitment, training, and performance management. Develop strategies to drive sales and achieve targets, including upselling and cross-selling. Create and maintain a customer-friendly store environment, ensuring high levels of customer satisfaction. Manage inventory, ordering stock, and ensuring product availability.

Job description We are seeking an experienced Optometrist to join our team at Lenskat. As an Optometrist, you will be responsible for providing comprehensive eye and vision care to patients of all ages. Responsibilities Conduct eye examinations and vision tests to determine visual acuity and prescribe corrective lenses. Diagnose and treat eye diseases and conditions such as glaucoma, cataracts, and macular degeneration. Fit and adjust eyeglasses and contact lenses for patients. Provide pre- and post-operative care for patients undergoing eye surgery. Educate patients on proper eye care and maintenance. Maintain accurate and up-to-date patient records. Requirements Minimum of 0-15 years of experience as an Optometrist. Bachelor's degree in Optometry or relevant field. Corporate certified ophthalmic assistant or relevant skillsets such as refractometry, ocular motility, and visual field testing. Strong knowledge of eye anatomy, optics, and diseases. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Attention to detail and strong problem-solving skills. Current state Optometry license.

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. We are seeking a Senior Data Scientist to join our team and work on cutting-edge solutions that safeguard Microsoft services against cyberattacks. The Senior Data Scientist will play a critical role in enhancing our security posture by developing innovative models to detect and predict security threats. This role requires a deep understanding of data science, machine learning, and cybersecurity. The ideal candidate will have extensive experience in analysing large datasets, developing algorithms, and working closely with security experts to understand emerging threats and vulnerabilities. Our team values diversity in all its forms and believes in deep collaboration to harness the best of technology. We are a group of Security Engineers, Software Developers and Data Scientists with expertise in large-scale software systems, security analysis, big data, and machine learning. We delight in diving deep into the billions of events and terabytes of data generated daily by Microsoft products and services (e.g., Azure, M365) to detect and respond to suspicious activities. We ensure that critical security components are embedded throughout our infrastructure and are continuously. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Responsibilities Understand complex cybersecurity and business problems, translate them into well-defined data science problems, and build scalable solutions. Develop and deploy scalable, production-grade AI/ML systems for real-time threat detection and response. Drive end-to-end ML lifecycle: from data ingestion and feature engineering to model development, evaluation, and deployment. Analyse large and complex datasets generated by M365 to identify patterns and anomalies indicative of security risks. Collaborate with security experts to understand threat landscapes and incorporate domain knowledge into models. Continuously monitor and improve the performance of ML systems to adapt to evolving threats. Lead the design and implementation of data-driven security solutions and tools. Mentor and guide junior data scientists in best practices and advanced techniques. Communicate findings and insights to stakeholders, including senior leadership and technical teams. Qualifications Experience in developing and deploying machine learning models for security applications. Experience in Big Data preferably in the cybersecurity. Experience with data science workloads with the Azure tech stack; Synapse, Azure ML, etc. Knowledge of anomaly detection, fraud detection, and other related areas. Familiarity with security fundamentals and attack vectors Publications or contributions to the field of data science or cybersecurityDoctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field 5+ year(s) data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field Experience in programming languages such as Python, R, or Scala, with hands-on experience in data analysis, experimental design principles and visualization. Experience in translating complex data into actionable insights and recommendations that drive business impact. Excellent technical design skills and proven ability to drive large scale system designs for complex projects or products. Expertise in machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, scikit-learn). In-depth knowledge of cybersecurity principles, threats, and attack vectors. Experience with big data technologies (e.g., Hadoop, Spark, Kafka) and data processing. Strong analytical and problem-solving skills with the ability to think creatively. Excellent communication skills with the ability to explain complex concepts to non-technical stakeholders. Preferred Qualifications Experience in Experience in developing and deploying machine learning models for security applications. Experience in Big Data preferably in the cybersecurity. Experience with data science workloads with the Azure tech stack; Synapse, Azure ML, etc. Knowledge of anomaly detection, fraud detection, and other related areas. Familiarity with security fundamentals and attack vectors Publications or contributions to the field of data science or cybersecuritydeveloping and deploying machine learning models for security applications. Experience in Big Data preferably in the cybersecurity. Experience with data science workloads with the Azure tech stack; Synapse, Azure ML, etc. Knowledge of anomaly detection, fraud detection, and other related areas. Familiarity with security fundamentals and attack vectors Publications or contributions to the field of data science or cybersecurity Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Day to day operational responsibility for a multimillion-dollar revenue generating program across Asia, the sales advisor role works closely with our Presales & Retention Delivery Partners closely ensuring we maximize performance and drive a strong sales pipeline primarily by selling direct to customer. Microsoft technologies offer a range of business solutions that helps our customers achieve more across several industries & organizations of varying sizes. In the role you will build relationships with the Delivery Partner to become recognized as a trusted advisor & mentor to the sales advocates, trainers and coaches. In addition, identifying gaps in processes / procedure, handling complex escalations and volumes as well as proactively removing sales blockers via readiness recommendations are core responsibilities that help deliver results unhindered & operations run smoothly. Along with a close working relationship with our Delivery Partners, the Sales Advisor collaborates with internal stakeholders & the global Sales Advisor community to share learnings & insights as well as influence the development of readiness plus drive recommendation to enhance product & marketing needs. Responsibilities Managing day to day (relationship) results with Outsourced Delivery Partners – ensuring Microsoft sales and retention targets are met / exceeded Drive Delivery Partner performance via operational levers e.g. training & quality, as well as owning & tracking any get to green plans Driving results through collaboration and innovation with both Delivery Partner and internal stakeholders Identify and remove sales blockers, across all aspects e.g. process, procedure blockers Manage complex customer escalations to resolution, taking live volumes and using insights learned to help prevent future escalations Proactive in identification & prevention of issues through Delivery Partner feedback, process review, performance analysis & readiness Monitor customer and partner satisfaction – making recommendations and adjustments required to exceed targets Continue to keep pace of Microsoft solution developments & how they apply to and positively impact customer across varying industries using this knowledge to: Provide insights from customer to internal stakeholders also offering feedback relevant to marketing that will help better enhance sales Help develop knowledge and understanding of Microsoft solutions amongst our delivery Partners Review and provide gap analysis to both Delivery Partner and internal stakeholders on overall sales lifecycle experience Smooth implementation of tools, trainings and processes – ensuring operational risks are identified and mitigated Engage with Delivery Partner and internal sales teams on mission critical operational escalations Provide subject matter expertise on tools, readiness and processes to internal stakeholders Qualifications Hands on experience with sales/pre-sales or customer retention, minimum 3 years Deep operational experience working with Delivery Partner’s day to day Proven experience in resolving customer and Delivery Partner issues Ability to collaborate and build relationships with internal stakeholders and vendors/Delivery Partners Understanding of Microsoft solutions & how businesses apply them Experience of working across different industry segments Ability to identify opportunities for improvement in performance and processes Analytical skills and Drive Results through Influencing, including leveraging Copilot agents Has exceptional verbal and written communication skills Self-motivated, independent thinker who can deal with ambiguity Previous experience with services delivery desired Business level Japanese and English preferred. This position requires submitting a resume in English. The interview will also be conducted in English. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Dear Candidate, We are leading Recruiters Firm in Kolkata and We have an urgent requirement of Mechanical Site Project Engineer for our client Construction & Oil & Gas industry. Here is the details about position : Education : Diploma / B.tech Mechanical Engineer Experience : 1 year to 6 years Salary : 2.5 LPA to 5 LPA Location: Kolkata / Haldia / Tripura Responsibilities Perform studies and calculations for the installation or renovation of mechanical systems Obtain firm quotations from equipment vendors and contractors or estimate costs for the proposed installation or renovation work Coordinate the efforts of installation technicians and mechanics engaged in mechanical system installation and modification to ensure a cost effective and timely completion Act as project manager for major projects ($1,000,000 to $5,000,000) Receives general direction, but exercises discretion as to personal work details Monitoring and commissioning /handover of Mechanical systems Issuing of working drawings/safety and quality documentation in line with industry Policies and Procedures Proactively provide guidance and direction for mechanical engineering Interpret, apply and provide direction to larger assigned tasks Oversee collection, assimilation, and management of data for engineering work This is an urgent vacancy. Please reply on urgent basis, if your profile suits with the above JD. Contact: 8961219750 / 8276930549 Land Number:033-48036254 Time: 11 am to 5 pm Regard's P Pathak HR Team

As a Beauty Advisor at Aditya Birla Group, you will play a crucial role in delivering expert advice on skin care and cosmetics to our valued customers. Operating from our location in Agartala, you will engage with customers to guide them in selecting the right products, share your in-depth product knowledge, and contribute towards achieving retail sales targets. Your daily responsibilities will involve product demonstrations, ensuring exceptional customer service, and upholding the store's appearance standards to enhance the overall shopping experience. To excel in this role, you should possess knowledge in Cosmetology and Skin Care, along with a strong grasp of product features and benefits. Your ability to deliver excellent customer service, coupled with effective communication and interpersonal skills, will be key in building lasting relationships with our clientele. Furthermore, your capacity to collaborate within a team environment and maintain a clean, organized workspace will contribute to the overall success of our operations. While prior experience in the beauty industry is advantageous, individuals with a high school diploma or equivalent qualification are also encouraged to apply. By joining our team, you will have the opportunity to be part of a global conglomerate known for its commitment to innovation and customer-centric values. Make a positive impact in the world of beauty and retail by becoming a vital member of our dynamic workforce at Aditya Birla Group.,

Role: Program Associate - Tripura Experience: 1-2 years | Salary: Up to 4-6 LPA Language: Bengali is mandatory. __________________________________________ About the Role: Lead and support field teams to ensure high-quality program implementation, data collection, and capacity building, while driving continuous improvement and alignment with organizational goals. Role Expectations: Lead and support both in-person and virtual training programs for teachers and trainers to strengthen pedagogical capacities, with a focus on Social Emotional Learning (SEL). Collaborate with internal teams and government stakeholders to design and adapt grade-specific, localized curricula and teaching-learning materials, ensuring alignment with the socio-cultural context of the state. Lead and manage a dedicated team of Field Supervisors across the state, overseeing reporting, coordination, data completion, training, and providing need-based support to ensure operational efficiency. Monitor field team performance, share constructive feedback, and implement capacity-building strategies to enhance team effectiveness and accountability. Conduct regular field visits to monitor program implementation, ensure fidelity to guidelines, and support continuous improvement based on on-ground realities. Address implementation challenges in real time, escalate critical issues as needed, and drive timely, effective resolutions in coordination with relevant stakeholders. Ensure consistent implementation of the program across all assigned districts, tracking progress against set milestones, quality standards, and timelines. Collaborate closely with the Monitoring & Evaluation team to facilitate accurate, high-quality data collection and support implementation of evidence-driven program activities. Contribute to the development of performance dashboards and periodic reports to inform internal reviews, decision-making processes, and strategy refinement. Qualifications, Experience & Characteristics: Qualification: Bachelor's or Master's degree in Education, Design Education, Public Policy, Social Sciences, or a related field. Experience: Minimum 1-2 years of experience in education, training, or curriculum design. Exposure to Social Emotional Learning, mental health, psycho-social development, or psychology is highly preferable. Prior experience working with children or youth is highly preferable. Prior experience of working with and managing field staff is a strong plus. Characteristics: Comfortable using Canva, Microsoft Office and Google Suite (Sheets, Docs, Slides, Forms). Fluent in English and Hindi (written and spoken); knowledge of Bengali is mandatory. Strong interest in Social Emotional Learning (SEL), mental health, and psychosocial development. A self-starter who acts with urgency and can find effective solutions to complex challenges. Detail-oriented, curious, and excited by working with large datasets to derive meaningful insights. Comfortable with frequent travel and being on-ground to support programs and research. Open to experimentation, learning, and collaboration in a fast-moving, purpose-driven environment. Deeply committed to integrity, transparency, and trust in both process and relationships. Hiring Note : Applications will be reviewed on rolling basis. This job is first posted on July 22, 2025, on GroundZeroJobs.Org For any questions, ping us on WhatsApp Chat helpline : +91-8058331557

As a Fishery Sector professional, you will be responsible for contributing to the development and promotion of Fishery value chain in the regions of Sephaijala, Gomati, and Dhalai. To be eligible for this position, you must possess a Bachelor's degree in Fishery Sciences. Candidates with a Master's degree in Fishery Sciences (M.F.Sc) will be given preference. A minimum of 2 years of relevant experience in the field of Fishery or Fishery value chain promotion is required for this role. Additionally, experience in working with Producer Groups (PG) or Farmer Producer Companies (FPC) at the grassroots level will be beneficial. The salary for this position is negotiable and will be based on your relevant experience in the Fishery sector. In addition to the salary, selected candidates will be offered comprehensive accidental and medical insurance benefits. If you meet the educational qualifications, experience requirements, and are passionate about contributing to the Fishery sector's development, we encourage you to apply for this exciting opportunity.,

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This specific role will be focused on delivering world-class support for Microsoft’s Surface devices. The team works in a dynamic environment with a shifting focus to support customer and business needs. Some examples of focus areas are technical customer escalations, new product readiness, frontline triage and support, tools and process improvement. This team and role provides a chance to contribute independently to enhance support practices across Microsoft's support organization. This role is a senior level position. The ideal candidate will bring significant experience troubleshooting at the networking layer. At the same time, the ideal candidate will also be excited to collaborate with a diverse set of stakeholders. We are seeking an Escalation Engineer who can tailor technical discussions to suit the audience's level of understanding. Candidate must have a strong familiarization with Copilot and a foundational understanding and curiosity for AI. Responsibilities Roles and Responsibilities Acts as a primary contact for moderate to highly complex (e.g., longer running issues or more sensitive issues) escalation issues for customers. Collaborates with various internal and external teams to resolve customer issues. Communicates with customers to understand their issue and improve their Microsoft experiences. Leads inter-regions or cross-group initiatives to improve customer support experience for a group of customers or a specific region/area. Address complex issues with extensive product knowledge and specialty, often requiring advanced customer skills in technically and politically sensitive situations. Handles escalated issues, removing barriers to resolve customer incidents. Ensures processes don't hinder resolutions. Guides Support Escalation team members and Delivery Partner advocates on managing complex technical cases. Manage customer relationships and document their cases thoroughly. Collaborate on technical issues across teams and products by liaising with resources from different groups as needed to resolve customer problems. Engage in consistent collaboration with Support Engineers across various levels and technology domains. Report software bugs and customer suggestions to the product group. Prepare and maintain technical documentation for the knowledge base, create and update user guides, FAQs, and support materials for customers, and develop and manage internal training materials to ensure team members are up-to-date with the latest technical information. Skills/Knowledge Good Communication Skills - Spoken and written English and Mandarin. Excellent demonstrated customer service skills Works well in a team environment Analytical Troubleshooting - Problem Solving Skills Customer Service - Customer Focused Skills Technical Aptitude - Ability to learn; current technical skills in Windows; Scenario/Solution understanding. Breadth Technical Experience PC Hardware knowledge (Surface Devices) Windows OS TCP/IP and general networking skills (Preferred) Basic understanding of Supply Chain Operations and Logistics Depth Technical Expertise Windows Networking (Preferred) OS Imaging (Preferred) Device Management Adaptive Communication Skills Ability to effectively share knowledge. Qualifications Required Qualifications: Language Skills – Must speak fluent Mandarin. Good Communication Skills - Spoken and written English (including technical writing), Excellent demonstrated customer service skills, five or more years industry experience with Microsoft products, Effective learning skills, Works well in a team environment, Strong problem-solving and troubleshooting skills. Preferred Qualifications 3 or more years of industry experience supporting Networking or OS imaging. Experience 5 or more years' experience in systems development, network operations, software support or I.T. consulting. Education (Preferred) B.S. Degree In C.S. Or E.E. Or Equivalent Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

We are hiring a Cloud Engineer / Cloud Architect with strong Azure expertise, specifically in cloud migration projects and holding relevant Microsoft certifications. Role Overview We are looking for an Azure cloud professional with hands-on experience in designing, migrating, and managing cloud infrastructure. The ideal candidate should have successfully executed Azure migration projects and possess strong knowledge of cloud architecture, infrastructure as code, and automation. Key Responsibilities Design and implement Azure-based infrastructure solutions. Lead or support end-to-end cloud migration projects from on-premises or other cloud platforms to Azure. Develop and manage Infrastructure as Code (IaC) using tools like Terraform or ARM templates. Build and maintain CI/CD pipelines for infrastructure and application deployment. Monitor, optimize, and troubleshoot Azure cloud resources for performance, cost, and reliability. Ensure cloud architecture and operations follow best practices for security, scalability, and availability. Collaborate with DevOps, Security, and Development teams for successful project delivery. Document system designs, migration plans, and post-deployment procedures. Required Skills 5+ years of experience in cloud infrastructure with a strong focus on Microsoft Azure. Hands-on experience in Azure migration projects, including assessments, planning, execution, and validation. Solid understanding of Azure services: Virtual Machines, VNet, NSG, Load Balancers, Azure AD, Storage, AKS, App Services, etc. Experience with Terraform, ARM templates, or Bicep for infrastructure provisioning. - Scripting knowledge in PowerShell, Bash, or Python. Experience with CI/CD tools like Azure DevOps, GitHub Actions, or Jenkins. Good understanding of cloud security, networking, monitoring, and compliance. Certifications (Required) Microsoft Certified : Azure Solutions Architect Expert OR Microsoft Certified : Azure Administrator Associate OR Any equivalent Microsoft Azure certification. Preferred Skills Experience with hybrid cloud environments. Familiarity with tools like Azure Migrate, Azure Site Recovery, Log Analytics, and Application Insights. Exposure to containerization (Docker, Kubernetes) and serverless architectures (Azure Functions). (ref:hirist.tech)

Dear Candidate, We are excited to offer remote Data Entry Typing positions for individuals who are reliable, detail-oriented, and serious about their work. Whether you're a student, graduate, homemaker, or simply looking for flexible work options, this could be the perfect fit for you. Position Details: Job Type: Data Entry Typing (Online & Offline) Work Mode: Remote can be done from smartphone, laptop, or any digital device Eligibility: Open to all age groups , male & female candidates Qualification: Any degree, diploma, or educational background accepted What Were Looking For: Basic computer knowledge Consistent and timely submission of assigned tasks A responsible and committed attitude What We Offer: No work pressure or targets Flexible working hours work at your convenience Inclusive opportunity open to everyone, regardless of age or experience This is a great opportunity to earn from the comfort of your home while working at your own pace.

We are urgently looking for reliable, detail-oriented individuals to join our team as Data Entry Operators New Position - Data Entry Executive, Computer Operator, Typist. Back Office Executive Location: Work From Home Job Type: Part Time or Full Time Good English Communication skills Verbal and written Job Location: This work can be done from any location in India Who Can Join: Freshers, homemakers, and retirees are encouraged to apply All genders welcome to apply Responsibilities: Submit completed tasks within the given time frame Join us today and start earning from home with flexible hours!

Company Description JK Trust, Mumbai is a leading NGO in India committed to enhancing the quality of life for people in both rural and urban areas. The Trust has established strong collaborations with Government institutions, NGOs, Corporate Foundations, and CSR partners. With over two decades of experience in rural development and operations across 14 states and 75,000 villages, JK Trust has serviced more than 7.5 million beneficiaries. Role Description This is a full-time on-site role for a Rural Development Officer, located in Ratnagiri, Maharashtra. The Rural Development Officer will be responsible for implementing and managing the Trust's development programs in rural areas. Daily tasks include coordinating with local government and community leaders, conducting field research, creating and executing project plans, and managing ILD center's resources and budgets. The role also involves tracking project progress, preparing reports, and ensuring compliance with all relevant regulations. Qualifications Experience in Annual Giving and Fundraising Philanthropy and Communication skills Strong research skills Excellent organizational and project management abilities Strong interpersonal and leadership skills Bachelor's degree in Development Studies, Social Work, Rural Management, Agriculture or related field Experience working with NGOs or in rural development is an advantage.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.