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7.0 - 12.0 years
6 - 12 Lacs
Ramanagara
Work from Office
Profile Requirement:- 8+ years experience in Account / Finance (1st Preference will be Retail background will also consider other sector background also) Proficiency in Accounting knowledge and Excel skills, demonstrating strong analytical skills. Possesses leadership qualities and a proven ability to mentor & guide fellow Assistant Cluster accountants Roles and Responsibilities:- Conduct Periodical audit and take corrective actions for deviation as per company guidelines for internal controls. Ensure compliance of Standard Operating Process by the store finance team. Inventory controlling in terms of review of shrinkage Prepare and review the MIS for stores and ensure completeness of the sa...
Posted 4 months ago
4.0 - 9.0 years
5 - 7 Lacs
Ramanagara
Work from Office
- Cost effective Vehicle planning - Vendor coordination - Optimum utilisation of Vehicles. - Ensuring on time deliveries to the stores & customers - Following up for delayed deliveries - Tracking drivers on ground - Coordinating with outbound team to arrange quick pickups - Ensuring POD management - Training Team for on time delivery toward customer satisfaction - Use of Delivery tools (I-Freight & BB-TMS, OMS & SAP) - Ensuring 100% Store replenishment. - Ensuring WM hygiene. - HOTO from Inbound for Put away. - 100% put away as per defined TAT. - Ensuring picking from system suggested bin location. - 100% picking of stocks as per allocations received in the defined TAT. - RS HDEL order proce...
Posted 4 months ago
2.0 - 7.0 years
3 - 6 Lacs
Ramanagara
Work from Office
Manage operations for different market place accounts Processing of orders in Cromas systems for different marketplaces – this includes interaction with marketplace seller panels, validation of stock availability within Croma, serviceability checks, data sanitization and uploading of orders in system with correct details Coordination with Distribution Centres, Croma Stores and Logistics Teams to ensure timely delivery of forward orders and pickup of return orders Coordination with Marketplace’s Operations Teams to ensure smooth flow of communication to end customer through their systems Coordination with customer service teams and logistics teams for resolution of complaints received/ querie...
Posted 4 months ago
1.0 - 5.0 years
7 - 17 Lacs
Ramanagara
Work from Office
Role Summary The Business Analyst will be responsible for analyzing data using Excel, Python, and SQL, conducting customer and sales data analysis, and utilizing various data tools and ETL processes. The role also involves performing customer journey analytics, creating funnels, and automating workflows using Microsoft Flow (Power Automate). Effective stakeholder management and clear communication of insights via dashboards and reports are key aspects of this role. The ideal candidate will have a strong understanding of analytics tools, as well as experience in leading projects. Role & responsibilities Analyse and interpret data using MS Excel, Python, and SQL to provide actionable insights ...
Posted 4 months ago
2.0 - 7.0 years
5 - 7 Lacs
Ramanagara
Work from Office
Key Responsibilities: 1. Conduct SCM Internal Process Audits (Last mile, Middle mile, Order Processing, Inventory, Inbound) and report the gaps/non-conformance 2. Preparation and publish performance reports that include observations and recommendations 3. Work with the DC and Distribution teams to ensure internal and external audit compliance and timely actions on OFIs if any 4. Ensure Corrective action and preventive actions implementation across DCs and XDs against OFIs 5. Drive Continuous Improvement - Quantitative and qualitative to improve Supply Chain performance. 6. Identify Gaps in Standard Operating Procedures and actual practise in Ground Operations and provide inputs for SOP enhan...
Posted 4 months ago
4.0 - 8.0 years
10 - 20 Lacs
Ramanagara
Work from Office
Role: Manager Digital Category (Sell Side) Role & responsibilities: The incumbent will be responsible for all category management inputs such as selection and price competitiveness, in-stock, merchandizing, customer experience etc and outputs such as customer feedback and revenue. This is a critical and complex role that drives execution. The role directly influences senior leaders. Decisions are both strategic and tactical in nature and affect the overall direction of a work group and are pertinent to the operations of the electronics business on Croma.com and TataNeu. Scope of responsibility includes partner management, inventory management, marketing, pricing, team management and other da...
Posted 4 months ago
0.0 - 2.0 years
5 - 5 Lacs
Ramanagara
Work from Office
Role & responsibilities: Locations: Bangalore, Tamil Nadu, Hyderabad, Telangana, Kolkata, Bihar, Chhattisgarh To achieve the revenue and profit targets -P&L for the store. To monitor and control expenses through efficient store operations. To control shrinkage. Handle internal & external audits of the store. Implement plans to maximize sales while controlling expenses within the budget. To ensure the set up of a conducive environment at the store to facilitate purchase decisions and provide customer service. To understand customer needs and fulfill need gaps by suggesting the most optimal solution w.r.t. product, services and customer care in a timely manner. To oversee all point of sales ac...
Posted 4 months ago
5.0 - 10.0 years
3 - 3 Lacs
Ramanagara
Work from Office
Role & responsibilities Customer Service: Follow the 10 feet Rule :: Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow Lean time equals Learn Time principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Preferred candidate profile Competencies: Customer Service Orientation, Good interpersonal skills, Willingness to ...
Posted 4 months ago
7.0 - 12.0 years
8 - 16 Lacs
Ramanagara
Work from Office
Role & responsibilities:- Support the Safety function to develop Health and Safety (H&S) procedures that are compliant with legal and statutory requirements. Track and analyze compliances across the Company in line with the H&S Process for Stores, Distribution Centres (DCs) and Offices. Analyze accidents to determine root causes and initiate company-wide actions to prevent occurrences in future. Proactively analyze possible safety failures that could occur and initiate steps to de risk the Company from such occurrences. Ensure safety priorities identified are executed well. Support the Safety function in all safety initiatives drive, safety awareness and communication. Conduct H&S compliance...
Posted 4 months ago
5.0 - 10.0 years
7 - 14 Lacs
Ramanagara
Work from Office
Role & responsibilities:- In this role the Manager will be ensuring that the ZipCare and other OEM care packs consumer proposition is delivered to the customer. The role requires the Manager to travel to different stores in an assigned territory and deliver the training modules as well as perfecting the sales pitch that the store staff will give. Benchmarking Sales tracking & review Business development Learning & development To benchmark service plans across retail chains To be able to benchmark Services/Price/promotion/Incentive/ To be able how services get communicated to the customer How is the team is trained & how can best practices be implemented To achieve Services target by Driving ...
Posted 4 months ago
7.0 - 12.0 years
15 - 20 Lacs
Ramanagara
Work from Office
Role & responsibilities: Strategic Planning & Execution Conduct in-depth market research and competitor analysis to identify trends, opportunities, and potential threats within the assigned region. Develop a comprehensive BTL marketing strategy aligned with the overall company objectives and regional needs. Set clear and measurable goals for BTL campaigns, outlining key performance indicators (KPIs). BTL Campaign Development & Management: Conceptualize and execute innovative BTL activities tailored to the regional audience. Oversee the logistics and execution of BTL activations, ensuring smooth operation and adherence to brand guidelines. Manage and negotiate with vendors and agencies for BT...
Posted 4 months ago
8.0 - 13.0 years
0 Lacs
Ramanagara
Work from Office
Role : Manager - Projects No. of Vacancy: 2 Job location: Mumbai and Kolkata Note: Travel within the specified region will be required for smooth project execution Role & Responsibilities: Should have sound knowledge of Structural steel fabrication & erection work at site as per relevant code of practice. Co-ordinating with the architect, consultant, contractors for drawings. Certifying MEP shop drawings, heat load and electrical load. Co-ordinating with the vendors, contractors & internal team regarding progress of work and reporting the same to HOD. Preparing site progress report weekly and submitting the same to HOD for review. Co-ordinating with the developer & PMC for the smooth executi...
Posted 4 months ago
14.0 - 18.0 years
13 - 23 Lacs
Ramanagara
Work from Office
Role & responsibilities:- Lead, mentor, and develop a team of HR Business Partners. Foster a collaborative and high-performance team culture. Provide regular feedback, coaching, and professional development opportunities for team members. Oversee recruitment, selection, and onboarding processes to ensure the acquisition of top talent. Work with managers to identify and address talent gaps and development needs. Promote a positive work environment and enhance employee engagement. Address employee concerns and grievances in a timely and effective manner. Address performance issues and support managers in developing performance improvement plans. Ensure HR practices comply with legal and regula...
Posted 4 months ago
3.0 - 7.0 years
15 - 25 Lacs
Ramanagara
Work from Office
Role & responsibilities The incumbent will be responsible for all category management inputs such as selection and price competitiveness, in-stock, merchandizing, customer experience etc. and outputs such as customer feedback and revenue. This is a critical and complex role that drives execution. The role directly influences senior leaders. Decisions are both strategic and tactical in nature and affect the overall direction of a work group and are pertinent to the operations of the electronics business on Croma.com and Tata Neu. Scope of responsibility includes partner management, inventory management, marketing, pricing, team management and other day-to-day operational management activities...
Posted 4 months ago
0.0 - 3.0 years
1 - 2 Lacs
Ramanagara
Work from Office
Tata Croma | Customer Service Specialist (Sales) - HR Contact No- 9606377534 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods ...
Posted 4 months ago
2.0 - 5.0 years
0 Lacs
Ramanagara
Work from Office
Walkin Hiring Drive for Sales Executives Role at - Bangalore, Hyderabad and Chennai. Date - 19th June 2025 Venue - Croma Store Bangalore - JP Nagar Store - From 3pm to 5pm Hyderabad - Jubliee Hill Store - From 3pm to 5pm Chennai - Anna Nagar Store - From 12 pm to 4pm Role & responsibilities: Customer Service: Greet customers in a friendly and approachable manner. Assist customers in finding products and answering questions about product features, pricing, and availability. Provide product demonstrations, if applicable. Handle customer complaints or issues professionally, escalating them to management if necessary, Sales: Actively promote store products and services to meet and exceed sales g...
Posted 4 months ago
4.0 - 9.0 years
4 - 7 Lacs
Ramanagara
Work from Office
- Vendor Receipt and appointment Scheduling with Vendors and inward capacity planning - Receiving & managing flow of material from stores & other DCs. - Coordination's with Buying Team for Vendor Related issues - Resolving discrepancies of Store Returns - Ensuring material put away to the right location. - Maintain and nurture customer and vendor relationships - Coordinating with Stores and Store managers for SLM pick up - Space planning for inter dc movement - Managing to minimise the errors & improve the Inbound accuracy. - Monthly Review with all service providers with respect to SLA's, KPI's, SOP's & DEPS. - Review warehouse logistics and improve where possible - Sharing Inbound related ...
Posted 4 months ago
3.0 - 8.0 years
4 - 7 Lacs
Ramanagara
Work from Office
Role & responsibilities:- - Vendor Receipt and appointment Scheduling with Vendors and inward capacity planning - Receiving & managing flow of material from stores & other DCs. - Coordination's with Buying Team for Vendor Related issues - Resolving discrepancies of Store Returns - Ensuring material put away to the right location. - Maintain and nurture customer and vendor relationships - Coordinating with Stores and Store managers for SLM pick up - Space planning for inter dc movement - Managing to minimise the errors & improve the Inbound accuracy. - Monthly Review with all service providers with respect to SLA's, KPI's, SOP's & DEPS. - Review warehouse logistics and improve where possible ...
Posted 4 months ago
1.0 - 4.0 years
1 - 2 Lacs
Ramanagara
Work from Office
Role & responsibilities Job Title: Customer Service Specialist (CSS) Band: L1 Reports to : Department Manager Key Responsibilities: Customer Service : Greet customers in a friendly and approachable manner. Assist customers in finding products and answering questions about product features, pricing, and availability. Provide product demonstrations, if applicable. Handle customer complaints or issues professionally, escalating them to management if necessary. Sales : Actively promote store products and services to meet and exceed sales goals. Cross-sell and upsell products to maximize sales opportunities. Stay informed about current promotions and discounts to communicate with customers effect...
Posted 4 months ago
0.0 - 1.0 years
0 Lacs
Ramanagara
Work from Office
Croma is looking for dynamic and passionate HR Interns to support our Talent Acquisition team. This internship provides hands-on experience in recruitment. Role & responsibilities: Assist in sourcing potential candidates through various channels Screen resumes and conduct initial assessments of applicants. Coordinate interviews and manage communication with candidates. Preferred candidate profile: PGDM/MBA in HR Strong communication and interpersonal skills. Passion for recruitment and people management. Ability to multitask. Proficiency in MS Office and familiarity with job portals is a plus. Duration - 3 to 6 months Location - Pan India Perks & Benefits: Hands-on experience in HR and Talen...
Posted 4 months ago
3.0 - 6.0 years
25 - 30 Lacs
Ramanagara
Work from Office
Role & responsibilities - The incumbent will be responsible for all category management inputs such as selection and price competitiveness, in-stock, merchandizing, customer experience etc and outputs such as customer feedback and revenue. This is a critical and complex role that drives execution. The role directly influences senior leaders. Decisions are both strategic and tactical in nature and affect the overall direction of a work group and are pertinent to the operations of the electronics business on Croma.com and TataNeu. - Scope of responsibility includes partner management, inventory management, marketing, pricing, team management and other day-to-day operational management activiti...
Posted 4 months ago
10.0 - 16.0 years
8 - 18 Lacs
Ramanagara
Work from Office
Role & Responsibilities:- Process Ownership: Manage all recruitment needs for the company, including implementing and continually developing a robust recruitment process Accountability on CHRs' deliverables for the geography Reviewing existing policies and SOPs and ensuring adherence thereto Monitoring compliances at Stores & Distribution Centres in their region by timely audit of compliance records Participating in investigations of Ethics & POSH cases Planning and ensuring execution of CSR,Rewards &Recognition (R&R) and Engagement activities at the region Supervising action planning on survey responses Ensuring execution of corrective measures for OFIs of various audits Consolidating and m...
Posted 4 months ago
7.0 - 10.0 years
15 - 20 Lacs
Ramanagara
Work from Office
Role & responsibilities: Define, design and implement a creative visual merchandising strategy for the stores Create appealing and eye-catching visual displays that lead the customer through the entire store Conduct Store visit to ensure guideline are met Produce window displays, signs, interior displays, floor plans and special promotions displays Identify key messages and set a clear image of the end result in line with the campaign themes Act in alignment with the brand marketing plans, campaigns and category marketing plans Monitor costs and work within the budget Oversee the production and execution Liaise with suppliers and support in quality execution Point of purchase display design ...
Posted 4 months ago
2.0 - 5.0 years
7 - 10 Lacs
Ramanagara
Work from Office
Role & responsibilities: To provide ongoing support and guidance to store personnel regarding BTL activities and catchment area marketing initiatives. Openings for following Locations - Mumbai, Vijayawada, Bangalore, Surat Strategic Planning & Execution: Conduct in-depth market research and competitor analysis to identify trends, opportunities, and potential threats within the assigned region. Develop comprehensive BTL marketing plans aligned with the campaign calendar and regional needs. Measurable goals for BTL campaigns, outlining key performance indicators (KPIs). BTL Campaign Development & Management: Conceptualize and execute innovative BTL activities tailored to the regional audience....
Posted 4 months ago
1.0 - 6.0 years
3 - 7 Lacs
Ramanagara
Work from Office
Role & responsibilities:- Training needs analysis- liaison with all stakeholders. To identify training needs of employees with relation to product, technical knowledge and behavioural skills. Preparation of training calendar for all the allocated stores. Conducting the following Trainings for all store employees: Product Training Process Training Systems training Behavioural training. Coordinating with various brands to conduct training at stores. On floor evaluation and feedback about training effectiveness Preparing MIS for all the trainings conducted including brand and other external trainings. Designing the training activities as required (content creation, mode of delivery etc.) Drive ...
Posted 4 months ago
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