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10.0 - 15.0 years
12 - 17 Lacs
Kharghar
Work from Office
Roles and Responsibilities: Collaborate with stakeholders to gather digital analytics requirements and translate them into actionable tracking strategies. Implement and configure Adobe Analytics using Adobe Launch (Client-Side and Web SDK) and set up data layers. Set up and manage custom eVars, props, events , classifications, and Analysis Workspace dashboards . Perform end-to-end QA and validation of tags to ensure accurate tracking and data integrity. Build interactive and insightful dashboards in Adobe Analytics Workspace to visualize performance and user behavior. Translate data into clear, actionable insights and business recommendations that inform digital marketing, product strategy, and UX decisions. Define KPIs and measurement strategies aligned with business goals and customer journeys. Present data-driven stories to business and leadership teams, using visuals and narratives to influence strategic decisions. Troubleshoot and resolve issues with implementation, reporting, and data discrepancies. Implement and manage third-party pixels and marketing tags (e.g., Meta, Google, LinkedIn) through Adobe Launch. Monitor site performance and user interaction patterns to uncover optimization opportunities and A/B test hypotheses. Stay current with Adobe product releases, digital analytics trends, and industry best practices. Technical and Functional Skills: Bachelor's degree with 6-7 years of hands-on experience in Adobe Analytics and Adobe Launch implementation . Strong proficiency in Adobe Analytics Workspace report building, segmentation, calculated metrics, and data storytelling. Expertise in configuring Adobe Launch rules, events, extensions , and deploying custom tracking codes. Strong understanding of JavaScript, HTML, CSS , and web development debugging tools (e.g., Charles, Adobe Debugger). Experience with data layer architecture , solution design documents, and tag documentation. Deep understanding of digital KPIs, conversion funnels, attribution models , and behavior analysis. Proven ability to analyse large datasets , detect trends, uncover root causes, and propose actionable recommendations. Excellent communication and storytelling skills to convey insights and influence decision-makers. Experience with A/B testing tools (e.g., Adobe Target, Optimizely) and interpreting test results is a plus. Exposure to Customer Journey Analytics (CJA) , Real-Time CDP, or cross-channel segmentation is a bonus.
Posted 2 weeks ago
2.0 - 5.0 years
7 - 7 Lacs
Kharghar, Navi Mumbai
Work from Office
This is a fixed-term renewable contractual position. Purpose of the Role: To support the organization in fundraising strategy and growth. Role & Responsibilities: Support the organizations fundraising strategy building and implementation plan Support all aspects of the organizations fundraising cycle, including but not limited to: Donor prospecting and research Grant writing Relevant fundraising collateral Donor database management Donor-required documentation Relationship building with existing and new donors and philanthropic communities Stay abreast with the latest developments in the fundraising landscape, and adapt these learnings within the organizations context. Support the organizations communications team to strengthen fundraising potential. Using knowledge of emerging media trends to leverage media to enhance fundraising. Requirements: Qualification & Knowledge: Graduation in any stream. Post-graduation would be preferred. Basic knowledge of design software preferred (Canva, Photoshop, InDesign, etc.) Experience: 2-4 years experience in fundraising within the development sector Experience in managing media relations Competencies / soft skills: Must be an excellent team player Creative thinking and problem-solving skills Ability to work independently and multi-task Must be trustworthy Excellent interpersonal skills for interacting with different stakeholders - communities, collectives, civil society, and government officials Hardworking and must have the ability to work within deadlines Role-specific technical skills: Excellent written and oral communication skills in English; fluency in Hindi and Marathi preferred; Ability to share complex ideas, accurately, and concisely Commitment to work within the human rights framework Any other specifications: The person taking this role should be flexible to travel to different locations in Mumbai
Posted 2 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
Kharghar
Work from Office
We are looking for a highly skilled and experienced Senior Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical and problem-solving skills. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data models and reports using various tools and technologies. Analyze large datasets to extract insights and trends, and provide recommendations to stakeholders. Design and implement process improvements to increase efficiency and productivity. Work closely with clients to understand their needs and provide tailored solutions. Stay up-to-date with industry trends and best practices to continuously improve skills and knowledge. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills, with the ability to think critically and creatively. Proficient in using various tools and technologies, including data modeling and reporting software. Strong communication and interpersonal skills, with the ability to work effectively with clients and stakeholders. Ability to work in a fast-paced environment and meet deadlines. Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Posted 2 weeks ago
1.0 - 4.0 years
2 - 6 Lacs
Kharghar
Work from Office
Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to collaborate effectively with cross-functional teams.
Posted 2 weeks ago
2.0 - 7.0 years
2 - 6 Lacs
Kharghar
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent process management skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Manage and oversee daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and resolve issues. Analyze data and metrics to inform process decisions and optimize performance. Train and guide team members on new processes and procedures. Ensure compliance with company policies and regulatory requirements. Job Requirements Minimum 2 years of experience in process management or a related field. Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a dynamic environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement methodologies and tools.
Posted 2 weeks ago
1.0 - 2.0 years
2 - 6 Lacs
Kharghar
Work from Office
We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data analysis systems and reports. Conduct thorough research and analysis to inform business decisions. Identify trends and patterns in large datasets to drive business growth. Provide expert-level support for data-related queries and issues. Develop and implement process improvements to increase efficiency and productivity. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and interpersonal skills for effective collaboration. Experience with data analysis tools and technologies, such as Excel or SQL. Strong organizational and time management skills to meet deadlines.
Posted 2 weeks ago
2.0 - 4.0 years
2 - 6 Lacs
Kharghar
Work from Office
We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data models and reports using various tools and technologies. Analyze large datasets to extract insights and trends, and provide recommendations to stakeholders. Design and implement process improvements to increase efficiency and productivity. Provide expert-level support for data analysis and reporting, ensuring high-quality results. Stay up-to-date with industry trends and emerging technologies to continuously improve skills and knowledge. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills, with the ability to think critically and creatively. Proficiency in data modeling, reporting, and visualization tools. Strong communication and collaboration skills, with the ability to work effectively with diverse teams. Ability to manage multiple priorities and deadlines in a fast-paced environment. Strong attention to detail, with a focus on delivering high-quality results.
Posted 2 weeks ago
0.0 - 2.0 years
2 - 6 Lacs
Kharghar
Work from Office
Roles & Responsibilities The Analyst will work on back-office and middle-office processes for financial institutions, handling various stages of the client/product lifecycle across KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, trade support, corporate actions, tax operations, and more. Responsibilities also include data capture, cataloging, data processing, system inputs and updates, reconciliations, settlements, and fund transfers. The role involves preparing reports using MS Excel and may require external interaction with agents/counterparties/clients to resolve process-related queries and discrepancies via phone or email. Key responsibilities include Identifying and escalating risks, promptly reporting outstanding issues to clients. Performing various trade support activities across the Trade Lifecycle, such as Trade Confirmation matching, Trade Pre-Settlements support, Front office to back-office reconciliation of trade positions, report generation, and settlements of cash flows from trading events (e.g., Interest or Premium). Handling operations of Syndicated Loans and Corporate action setup and operations. Managing other capital market operational tasks beyond Trade Lifecycle support, including Reference Data support and Regulatory reporting (Swaps Data Repository, SDR, Know Your Customer (KYC), various front-office and back-office reconciliations). Learning and mastering various financial products, including Equity Securities and Derivatives, Interest Rates Swaps, FX Spot, Options, Futures, Credit Derivatives Swaps, Commodities Derivatives, and Fixed Income products (e.g., Corporate and Treasury Bonds). Qualification and Skills Bachelors Degree (B.Com, BBA, BBM, BCA) Masters Degree (M.Com, MBA, PGDM). 0 to 2 years of experience in investment banking operations involving projects, people, process, and client management. Basic knowledge of finance, trade lifecycle, investment banking, and derivatives. Strong logical and quantitative abilities to derive insights from data. Excellent time management skills and ability to resolve issues promptly. Proficiency in planning, organizing, and time management.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Kharghar
Work from Office
The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Specialism KYC, AML, Due Diligence APM Roles & responsibilities: Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel. Independently handle clients and client calls establish self as a valued partner Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Graduation (Bcom, BBA, BBM, BCA) Post Graduation (Mcom, MBA, PGDM) 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities.
Posted 2 weeks ago
2.0 - 4.0 years
3 - 7 Lacs
Kharghar
Work from Office
About The Role Job TitleSA LocationPune Skill-Accounts Payable Shift Timings:APAC, EMEA , NAM Roles & Responsibilities The primary function of the Accounts Payable Specialist position here at Cloudflare is to process payments and control expenses by receiving, processing, verifying and reconciling invoices and has working knowledge of 2-way and 3-way matches. An ideal candidate is someone who has strong analytical skills, with exceptional attention to detail and accuracy. You will be working in a collaborative environment, so the ability to communicate clearly and effectively is a must. The Accounts Payable Specialist will report directly to the Accounts Payable Manager. Key responsibilities include: Support accurate and timely Accounts Payable month end close process Verify and process invoices with accurate G/L coding Perform monthly reconciliations, take corrective action to resolve reconciling items Perform vendor master maintenance activities, including setup and updating of vendors in NetSuite Assist with year-end and quarterly audit requests Review and process employee expense reports in accordance with company travel policy Review monthly corporate credit card statement Initiate payment runs including ACH, Wires, Checks and occasionally perform vendor reconciliations Perform maintenance of vendor records within A/P System in NetSuite ERP and Coupa to ensure up-to-date address, terms, tax, banking information and contact information Serve as SME (Subject Matter Expert) for A/P systems Qualification and Skills Bachelors degree in Accounting or related field preferred 2-4 years of experience with full cycle Accounts Payable Knowledge with data center contract or lease facilitation/administration experience in a business to business industry a plus Experience managing relationships with outside business partners Familiar with PO creation/receipting process in conjunction with Accounting and Procurement teams Resolving billing questions with vendors and managing invoicing/crediting adjustments Experience utilizing a medium or large ERP system, NetSuite and Coupa a plus Intermediate Microsoft office or Google suite skills
Posted 2 weeks ago
5.0 - 7.0 years
7 - 9 Lacs
Kharghar
Work from Office
The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles and responsibilities: Leadership and Mentorship Team LeadershipLead and mentor a team of data scientists and analysts, guiding them in best practices, advanced methodologies, and career development. Project ManagementOversee multiple analytics projects, ensuring they are completed on time, within scope, and deliver impactful results. Innovation and Continuous LearningStay at the forefront of industry trends, new technologies, and methodologies, fostering a culture of innovation within the team. Collaboration with Cross-Functional Teams Stakeholder EngagementWork closely with key account managers, data analysts, and other stakeholders to understand their needs and translate them into data-driven solutions. Communication of InsightsPresent complex analytical findings clearly and actionably to non-technical stakeholders, helping guide strategic business decisions. Advanced Data Analysis and Modeling Develop Predictive ModelsCreate and validate complex predictive models for risk assessment, portfolio optimization, fraud detection, and market forecasting. Quantitative ResearchConduct in-depth quantitative research to identify trends, patterns, and relationships within large financial datasets. Statistical Analysis:Apply advanced statistical techniques to assess investment performance, asset pricing, and financial risk. Business Impact and ROI Performance MetricsDefine and track key performance indicators (KPIs) to measure the effectiveness of analytics solutions and their impact on the firm's financial performance. Cost-Benefit AnalysisPerform cost-benefit analyses to prioritize analytics initiatives that offer the highest return on investment (ROI). Algorithmic Trading and Automation Algorithm DevelopmentDevelop and refine trading algorithms that automate decision-making processes, leveraging machine learning and AI techniques. Back testing and SimulationConduct rigorous back testing and simulations of trading strategies to evaluate their performance under different market conditions. Advanced Statistical TechniquesExpertise in statistical methods such as regression analysis, time-series forecasting, hypothesis testing, and statistics. Machine Learning and AIProficiency in machine learning algorithms and experience with AI techniques, particularly in the context of predictive modeling, anomaly detection, and natural language processing (NLP). Programming LanguagesStrong coding skills in languages like Python, commonly used for data analysis, modeling, and automation. Data Management:Experience with big data technologies, and relational databases to handle and manipulate large datasets. Data VisualizationProficiency in creating insightful visualizations that effectively communicate complex data findings to stakeholders. Cloud ComputingFamiliarity with cloud platforms like AWS, Azure, or Google Cloud for deploying scalable data solutions. Quantitative AnalysisDeep understanding of quantitative finance, including concepts like pricing models, portfolio theory, and risk metrics. Algorithmic TradingExperience in developing and back testing trading algorithms using quantitative models and data-driven strategies. Technical and Functional Skills: Bachelor's degree in a related field, such as computer science, data science, or statistics. Proven experience of 5 to 7 years in programming languages, machine learning, data visualization and statistical analysis.
Posted 2 weeks ago
6.0 - 8.0 years
2 - 6 Lacs
Kharghar
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.
Posted 2 weeks ago
6.0 - 8.0 years
2 - 6 Lacs
Kharghar
Work from Office
We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in the IT Services & Consulting industry. Roles and Responsibility Collaborate with cross-functional teams to analyze complex data sets and provide insights. Develop and implement process improvements to increase efficiency and productivity. Conduct thorough analysis of market trends and competitor activity. Identify and mitigate potential risks and issues. Provide expert guidance on analytical tools and techniques to junior team members. Develop and maintain detailed reports and presentations for senior management. Job Requirements Strong understanding of analytical principles and methodologies. Proficiency in using analytical tools such as Excel, SQL, or statistical software. Excellent communication and problem-solving skills. Ability to work effectively in a fast-paced environment and meet deadlines. Strong attention to detail and ability to analyze large datasets. Experience working with IT Services & Consulting companies is preferred.
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Kharghar
Work from Office
Associate Process Manager Roles and responsibilities: Create effective Powerpoint presentations Be able to lead present in client discussions on Projects Drive process excellence across assigned projects Lead and mentor projects from ideation to implementation, leveraging solutions ranging from Excel to machine learning. Champion continuous improvement through Kaizen events. Communicate effectively with senior stakeholders, providing regular project updates. Conduct process audits and implement risk management strategies. Technical and Functional Skills: Bachelors Degree with 3+ years of experience in understanding & implementation of LEAN Six Sigma methodologies like DMAIC, DMADV (Six sigma green belt certified) Excellent Communication & Presentation Skills (written & verbal) Excellent with creating Powerpoint presentations Understanding of risk management and quality tools (FMEA, Fishbone, 7 QC Tools, MP tools) Strong interpersonal skills and a collaborative mindset Proficiency in Microsoft Excel
Posted 2 weeks ago
10.0 - 15.0 years
3 - 7 Lacs
Kharghar
Work from Office
About The Role PRIMARY SET Adobe launch/AEP WEB SDK, Adobe Analytics & Project Management (Must Have) Experience Level 7 10 + Yrs. Roles and Responsibilities: Collaborate with stakeholders to gather digital analytics requirements and translate them into actionable tracking strategies. Implement and configure Adobe Analytics using Adobe Launch (Client-Side and Web SDK) and set up data layers. Set up and manage custom eVars, props, events , classifications, and Analysis Workspace dashboards . Perform end-to-end QA and validation of tags to ensure accurate tracking and data integrity. Build interactive and insightful dashboards in Adobe Analytics Workspace to visualize performance and user behavior. Translate data into clear, actionable insights and business recommendations that inform digital marketing, product strategy, and UX decisions. Define KPIs and measurement strategies aligned with business goals and customer journeys. Present data-driven stories to business and leadership teams, using visuals and narratives to influence strategic decisions. Troubleshoot and resolve issues with implementation, reporting, and data discrepancies. Implement and manage third-party pixels and marketing tags (e.g., Meta, Google, LinkedIn) through Adobe Launch. Monitor site performance and user interaction patterns to uncover optimization opportunities and A/B test hypotheses. Stay current with Adobe product releases, digital analytics trends, and industry best practices. Technical and Functional Skills: Bachelor's degree with 67 years of hands-on experience in Adobe Analytics and Adobe Launch implementation . Strong proficiency in Adobe Analytics Workspace report building, segmentation, calculated metrics, and data storytelling. Expertise in configuring Adobe Launch rules, events, extensions , and deploying custom tracking codes. Strong understanding of JavaScript, HTML, CSS , and web development debugging tools (e.g., Charles, Adobe Debugger). Experience with data layer architecture , solution design documents, and tag documentation. Deep understanding of digital KPIs, conversion funnels, attribution models , and behavior analysis. Proven ability to analyse large datasets , detect trends, uncover root causes, and propose actionable recommendations. Excellent communication and storytelling skills to convey insights and influence decision-makers. Experience with A/B testing tools (e.g., Adobe Target, Optimizely) and interpreting test results is a plus. Exposure to Customer Journey Analytics (CJA) , Real-Time CDP, or cross-channel segmentation is a bonus.
Posted 2 weeks ago
4.0 - 6.0 years
6 - 8 Lacs
Kharghar
Work from Office
Associate Process Manager Role and responsibilities: Understand business problem and requirements by building domain knowledge and translate to data science problem. Conceptualize and design cutting edge data science solution to solve the data science problem, apply design-thinking concepts. Identify the right algorithms, tech stack, sample outputs required to efficiently adder the end need. Prototype and experiment the solution to successfully demonstrate the value. Independently or with support from team, execute the conceptualized solution as per plan by following project management guidelines. Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization. Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development, and practice development initiatives. Technical and Functional Skills: Bachelors degree in Computer Science with 4 to 6 years of work experience. Must have experience in Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, Python, decision tree, random forest, SAS, clustering classification. Ability to engage clients to understand business requirements and convert the same into technical/modelling problems for solution development. Demonstrate strong interpersonal skills and a comfort interacting with clients from the C-suite to marketing managers to technical specialists. Demonstrated knowledge of analytical/statistical techniques and their applications; a working knowledge of/experience in R and Python is a plus. Demonstrated excellent communications skills, both written and spoken, as well as being able to explain complex technical concepts in plain English. Ability to present results of statistical models in business language. Domain understanding of at least one preferably two verticals amongst Retail, Cable, Technology (not mandate). Knowledge of data visualization tools (Tableau, QlikView, etc.) is a plus. Demonstrate strong analytical and storytelling skills and the ability to find relevant stories from piles of reports. Ability to manage specific tasks to completion with minimal direction. Ideal candidate has been in a consulting role previously. Hands-on expertise on the applied statistical techniques including multi-variate regression, logistic regression, market-mix models, clustering, classification, survival, churn models, speech analytics, image analytics, etc. Ability to collaborate with onsite colleagues in the US & UK. Expert in handling large data, cleansing & preparation for modelling. Very high attention to detail and quality.
Posted 2 weeks ago
1.0 - 4.0 years
2 - 6 Lacs
Kharghar
Work from Office
Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and implement process improvements to increase efficiency and productivity. Analyze complex data sets to inform business decisions and drive growth. Identify and mitigate risks associated with business operations. Provide exceptional customer service and support to internal stakeholders. Stay current with industry trends and emerging technologies to enhance processes. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and meet deadlines. Strong communication and interpersonal skills for effective collaboration. Experience with data analysis and interpretation to inform business decisions. Familiarity with industry-specific regulations and standards.
Posted 2 weeks ago
0.0 - 1.0 years
2 - 6 Lacs
Kharghar
Work from Office
About The Role The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Analyst Roles and responsibilities: Be a part of the operations team working on Monitoring and Reporting on various platforms with base technical network knowledge Work on different tools which will help to identify Customer experience monitoring Handle troubleshooting on server issue & front end issues Conduct extensive quality check while executing client request Interact with client stakeholders to understand the customer impact and severity of issue Create report on daily and weekly basis on alerts observed on different Dashboard Help to create documentation on new projects an get trained on different activities Handle daily hands-on on execution (Platform monitored, Alert Handled, Issues Drilled & reports created) using various platform and excel PPT Interact with client stakeholders for validation Technical and Functional Skills: Bachelors degree with 0-1 Year experience. Strong interpretation and communication skills Strong written and verbal communication skills for stakeholders interaction Technical and Network knowledge will be helpful for troubleshooting on servers Strong proficiency in MS Office, especially MS Excel and PPT Development skill will be good to have People Skills and Other Personality Traits: Strong interpretation and communication skills Ability to communicate effectively with clients and/or higher management Eye for detail to do required monitoring & reporting
Posted 2 weeks ago
4.0 - 9.0 years
2 - 6 Lacs
Kharghar
Work from Office
About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Role and responsibilities: Work with the entire creative team to establish a unified brand understanding and voice of the company, to elevate our innovation Will be a Subject Matter expert for the Creative team. The role will include supervising and leading the graphic designing team Develop creative briefs based on ideas established in brainstorming sessions with direction, schedules, and expected deliverables for the creative team. Participate in designing/redesigning computer graphics, web page graphics, logos, illustrations, advertisements, web-page mockups, infographic, brochures, and many other forms of visual communication including design conceptualization Obtain required approvals by presenting final layouts, storyboards, and illustrations. Present or oversee the presentation of final concepts and coordinate production and dissemination for clients and stakeholders. Troubleshooting design, staff, or process problems as they arise. Look for the latest industry best practices to improve design processes. Analyze and plan the framework of design according to the laid out concept and established specifications of the project Staying abreast of developments in web applications and programming languages Technical and Functional Skills: Bachelor's degree in computer science, business, or a related field 4+ years of experience in experience in Digital Creative Production (Ad Campaigns). The candidate should be an expert with a solid knowledge of image editing and video editing and Vfx software like Adobe Creative Suite especially on Adobe Photoshop, Illustrator, Premiere Pro, After effects, and InDesign Should be able to understand what the metric (impressions, clicks, and conversions) means and how to apply it to make informed decisions to produce incredibly engaging display ads for Social media (Facebook, Instagram, Twitter, Google, etc.) Hands-on experience in designing Marketing Campaigns for Social media [Facebook, Insta, Linkedin], static/animated banners, emailers, landing pages, microsites, and video assets for end-to-end digital campaigns for B2B clients preferably in food, travel, and media brands Strong Interpersonal, time and project management, presentation, leadership, and communication skills. Client interfacing ability with confidence Ability to use a strong analytical and artistic approach to solve complex creative issues Ability to handle multiple projects and prioritize different tasks
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Kharghar
Work from Office
What will you do? The ideal candidate will have strong communication skills, as well as the ability to analyze data from various sources and synthesize findings into actionable recommendations for key stakeholders, highlighting areas for improvement and any concerns. He/she must be able to work collaboratively with cross-functional teams to execute tasks within defined timeframes while maintaining superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. What are your Key Responsibilities? Be a part of the operations team working on Monitoring and Reporting on various platforms with base technical / network knowledge Work on different tools which will help to identify Customer experience monitoring Handle troubleshooting on server issue & front end issues Conduct extensive quality check while executing client request Interact with client stakeholders to understand the customer impact and severity of issue Create report on daily and weekly basis on alerts observed on different Dashboard Help to create documentation on new projects an get trained on different activities Handle daily hands-on on execution (Platform monitored, Alert Handled, Issues Drilled & reports created) using various platform and excel / PPT Interact with client stakeholders for validation What Skills you should have? Strong proficiency in MS Office, especially MS Excel and PPT Development skills will be an added advantage. Technical and Network knowledge will be helpful for troubleshooting on server. If this sounds like you then you are our kind of person You have completed a Bachelors Degree.
Posted 2 weeks ago
1.0 - 6.0 years
0 - 0 Lacs
pune, kalyan, kharghar
On-site
Dear Candidate, Greetings From "APEX SERVICES" Designation- Assistant manager/Deputy manager Role- Equity Dealer CTC- upto-6 LPA + incentive + Other benefit Job Description: 1) Order Punching on behalf of client 2) Brokerage generation 3) Client acquistion and cross selling. 4) Graduation and nism 8 certificate is mandatory Kindly reply with an updated CV a t apex.darshil@gmail.com if you are interested in the mentioned Job Role, you can call also on 8127854413 .
Posted 2 weeks ago
1.0 - 3.0 years
0 - 0 Lacs
navi mumbai, mumbai city, kalyan
On-site
Dear Candidate, Greetings From "APEX SERVICES" Designation- Assistant manager/Deputy manager Role- Equity Dealer CTC- upto-6 LPA + incentive + Other benefit Job Description: 1) Order Punching on behalf of client 2) Brokerage generation 3) Client acquistion and cross selling. 4) Graduation and nism 8 certificate is mandatory Kindly reply with an updated CV a t apex.samidha@gmail.com if you are interested in the mentioned Job Role, you can call also on 9005316681.
Posted 3 weeks ago
2.0 - 4.0 years
0 - 0 Lacs
navi mumbai, kharghar, panvel
On-site
Job Title: Accounts Executive Location: Turbhe, Navi Mumbai Reports To: Accounts Manager / Finance Head Gender Requirement: Only Male Candidates Job Overview: We are seeking a skilled and responsible Accounts Executive with solid experience in customer billing, collections, and receivables management. The ideal candidate will have 35 years of experience in handling AR processes, including invoicing, payment follow-ups, reconciliations, and reporting. The role demands strong accounting fundamentals, proficiency in financial software (preferably SAP), and excellent coordination and communication skills to manage customer relationships and ensure timely collections. Key Responsibilities: Customer Invoicing & Collections: Process and generate accurate customer invoices in the accounting system (SAP) based on sales orders and delivery confirmations. Monitor customer accounts to ensure timely receipt of payments. Follow up with customers on outstanding invoices through calls, emails, and regular statements. Coordinate with the sales and logistics teams to resolve billing issues, disputes, or delivery discrepancies. Cash Application & Receipts Management: Record and allocate incoming payments (bank transfers, cheques, etc.) against customer invoices in SAP. Reconcile customer receipts with bank statements to ensure proper matching and accurate posting. Investigate and resolve unidentified or short payments in coordination with customers and internal stakeholders. Issue credit notes for returns, pricing disputes, or other adjustments as necessary. Customer Account Management & Reconciliation: Maintain up-to-date customer ledgers and reconcile balances regularly. Resolve customer account discrepancies and respond to queries in a timely manner. Prepare and send account statements and payment confirmations to customers. Coordinate with internal departments for invoice approvals, delivery documents, and credit limits. Reporting & Compliance: Support monthly and year-end AR closing activities, including aging analysis and reconciliations. Prepare and maintain AR aging reports, customer ledgers, and collection performance data. Assist with audits by providing relevant AR documents, reports, and transaction details. Ensure adherence to company policies, accounting standards, and internal controls in all receivables processes. Other Responsibilities: Handle cheque and manual banking processes when needed. Assisting in GST or TDS compliance work if required. Carry out additional accounts-related duties as assigned by Directors or HOD . Requirements: Education: Bachelors Degree in Commerce, Accounting, or Finance. Experience: Minimum 35 years in Accounts Receivable or general accounting roles. Candidates who have worked under a Chartered Accountant (CA) can also apply. Proficient in SAP , Tally , and Microsoft Excel (VLOOKUP, Pivot Tables, data management etc.). Strong knowledge of customer invoicing , receipts processing , and account reconciliation . Good communication skills for coordination with customers , sales teams , and banks . Key Competencies: High attention to detail and accuracy in customer accounts and billing records . Ability to manage a high volume of invoices and collections while meeting deadlines. Sound knowledge of accounting principles and receivables processes . Strong problem-solving skills , professional attitude, and ability to work independently. Capable of maintaining positive customer relationships while ensuring timely collections. For Any Queries: Contact: 8655658105
Posted 3 weeks ago
3.0 - 5.0 years
2 - 6 Lacs
Kharghar
Work from Office
FCC Advisory & Delivery Support Group Designation Associate Process Manager Travel (Domestic or International) 10"15% (client meetings, workshops, or internal coordination) As a Financial Crime Compliance (FCC) Specialist you will play a dual-role in our Delivery ecosystem. You will spend approximately 70% of their time on production/Quality deliverables such as KYC onboarding, periodic reviews, EDD, screening and risk assessments. The remaining 30% will be dedicated to QA oversight, process enhancement, and innovation initiatives that elevate the FCC function. This role is suited for professionals who thrive in detail-oriented work while also contributing to the broader compliance strategy, quality culture, and continuous improvement. You are a subject matter expert in KYC or AML investigation or Fraud domain. Your areas of focus will be to ensure compliance with regulatory requirement and conduct regular reviews and audits of KYC records to identify areas of improvement. This is an individual contributor role that balances production delivery , checker-level quality control , and advisory support. We are seeking individuals with a high level of client orientation and customer focus, demonstrates flexibility with positive attitude, experience in consulting, Quality review, delivery support with strong financial crime compliance expertise and ability to proactively solve problem. Key Responsibility: Up to 70% of production Delivery that include both Maker/Checker role in KYC delivery (Production Quality Reviews Surge Support Any Other Delivery Support for Existing & New Programs Up to 30% involvement in consulting area that include Perform RCAs Error Analysis Client Interaction Stakeholders' Alignment Training support Identifying Policy or Procedural Gap, Sharing best practice, Innovation Initiative Detailed Responsibility: A specialist member of the team responsible for providing high-value technical KYC support to the KYC team and ensuring due diligence has been completed in accordance with the guidelines and regulation Perform or review complex KYC due diligence on all client types (corporates, funds, trusts, offshore entities, etc.) including onboarding, periodic reviews, and event-driven refresh Act as "checker" or quality controller for KYC files, ensuring consistency, completeness, and risk rationale before final submission Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to the team, in view of establishing the highest levels of quality Seek to perform an independent quality check of client profile updates during the Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth/Funds, Sanctions, PEP, and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Liaising with different stakeholders to manage work pipeline effectively Willingness to contribute across multiple functional areas"production, advisory, process improvement, and innovation"as business needs evolve Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Act as a strategic advisor during solutioning, transitions, or KYC transformation initiatives Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Work closely with stakeholders to address escalated KYC issues and to ensure seamless customer satisfaction Stay updated on industry trends, regulatory changes, and emerging risks, ensuring that the team is equipped with the latest knowledge Conduct root cause analysis (RCA) on errors or process gaps Establish and maintain relationships with key stakeholders across departments Assist in preparing training material or delivering workshops to build domain knowledge across teams. Required Qualification: Bachelors Degree with Minimum of 3-5 years of hands-on experience in KYC operations, AML or Fraud domain with some experience in quality control or review processes preferred within the financial industry Deep knowledge of global AML, KYC, and fraud compliance frameworks (FATF, FinCEN OFAC, EU AMLD, UK FCA, etc.). Strong problem-solving skills and a proactive approach to identifying and resolving challenges Results-driven with a focus on achieving quality and compliance outcomes Strong critical thinking skills with an emphasis on identifying root causes and finding innovative solutions Strong attention to detail and ability to follow established procedures Ability to multi-task, work independently and establish a cooperative and collaborative working relationship Excellent Written and Verbal communication and documentation skills Willingness and ability to travel 10-15% of the time, as required by project and client needs US, UK or Canada Visa would preferably be an added advantage Professional certifications such as ACAMS , ICA , CFE or equivalent are highly preferred . Join our team and leverage your expertise to help us deliver top-notch solutions in the ever-evolving landscape of Financial Crime Compliance. For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.
Posted 3 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Kharghar
Work from Office
Job Description: Inbound Chat Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred.
Posted 3 weeks ago
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