147 Jobs in Kharghar - Page 5

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concern...

APM Key Roles and Responsibilities: Be able to understand client requirement and suggest possible enhancement in the build approach- act as SFMC senior consultant at the same time be able to execute solutions seamlessly with 100% quality Be accountable for building integrations with internal and external apps on the platform Work closely with data engineering team to build data integrations scalable into and out of the platform Leverage on Salesforce Marketing Cloud tools and scripting language to deliver scalable, responsive, best in class email templates with highly dynamic and personalized content Manage Automations in Salesforce Marketing Cloud to ensure that all schedules are executed c...

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns...

As a Customer Care Executive for the US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: - Responding to incoming chats from customers in a professional and courteous manner. - Engaging customers in conversation to understand their needs and concerns, and to...

Role & responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge abou...

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Analyst Role and responsibilities: Interaction with Techs in field to provide them real time support Checking status of services on account in diagnostic tools Ensure to take appropriate ...

Oversee the end-to-end execution of KYC remediation and transformation initiatives. Coordinate cross-functional teams to ensure timely completion of project milestones. Manage risk and control issues related to KYC operations through proactive identification and mitigation strategies. Produce regular reports and dashboards to track program health and regulatory compliance.

Designation; Analyst: Voice/ Chat Process. Majorly involves technical assistance and customer service. Analyze customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction through excellent service. Preferred candidate profile Graduation is must. Fresher/ experienced both can apply. Must have good English communication skills. 5 Days working with two days rotational offs/9 hours shift -8 hours working. Flexible to work in US shift timings/ Night Shifts Perks and benefits Cabs for all employees (Girls/ Boys). Free Medical Insurance of Rs. 1 Lakh Free 24*7 MEDICAL HELPLINE for all employees.

Execute client onboarding and periodic KYC reviews in accordance with regulatory standards and internal policies. vPerform due diligence checks including identity verification, ownership structure analysis, and risk assessment. Ensure accurate documentation and timely escalation of high-risk cases or exceptions. Collaborate with internal stakeholders to resolve data gaps and compliance issues

Shift Timings: EMEA (1:00 PM to 10:00 PM IST) Minimum Academic Qualifications :Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 3 to 6 years of experience in Collateral Process/Activities with Experience: Good understanding of Trade Life Cycle and Financial markets Knowledge of Collateral & Margins Knowledge of ISDA Regulations, CSAs, MTM Knowledge of products - OTC, Repo Margins, IM & VM margins Preferably experienced with the applications- Bloomberg, DTCC, Murex, TriOptima Experience in handling Collateral interest bookings and margin calls Experience in handling discrepancies/disputes and liaising with multiple teams to get the issues resolved Should be well versed...

About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progre...

About the Job- The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politica...

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing ...

US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seekin...

Shift Timings - Fixed EMEA & Night Shift | Management Level: Analyst | Location: Airoli (Navi Mumbai) Exp: 0-2 yrs Immediate Joiners/ Comfortable with KYC and Non KYC process All graduates and post-graduates needs to have all Sem Hardcopy Marksheets and Passing certificate. HR Reference (Mention on the CV): HR Yash tiwari We are seeking skilled individuals with a deep knowledge and understanding of Derivatives, Finance, Capital Market, KYC/AML, Accounts and Stock markets. About the Role:We are seeking skilled individuals with a comprehensive understanding of derivatives and stock markets to join our team as Analysts. This role offers an excellent opportunity for career growth and development...

Lk infra is a leading infrastructure company with a strong focus on excellence and innovation. We are seeking a proficient Chartered Accountant with expertise in handling taxation and finance to ensure seamless financial operations and compliance. Join us to be part of a dynamic organization driving impactful projects and shaping the future of infrastructure development. Role & responsibilities 1.Accounting & Financial Reporting : Prepare, analyze, and present financial statements as per statutory requirements. Ensure accurate and timely month-end and year-end closure of accounts. 2. Taxation Handle direct and indirect tax compliance (GST, TDS, Income Tax, etc.). Ensure adherence to all regu...

Key Responsibilities: Liaising with doctors, nurses, and other healthcare professionals to ensure the safe, effective, and economical delivery of drug treatments. Participating in dispensary work, including clinical checks and accuracy checking of prescriptions and dispensed medicines. Ensuring all work complies with Medicines Ethics and Practice, local policies and procedures, risk management, and health and safety protocols. Dispensing and supplying medicines. Receiving, storing, and supplying controlled drugs in accordance with hospital policy. Creating purchase orders (P.O.) and preparing GRNs for the same. Processing purchase returns of medicines due to expiry. Handling narcotics and ma...

Key Responsibilities: Prepares nursing care plans for assigned patients with an understanding of individualizing treatment plans, patient compliance, acceptability and comfort. Functions as SPOC for all non-medical services, to ensure speedy service. Conducts Room orientation competently for all admissions. Completes the Nursing Assessment Guide within 30 minutes of patients admission. Reviews the doctors notes and drug chart on admission and implements it. Checks and records vital signs legibly and promptly. Accompanies Consultants on rounds; carries out orders completely. Ensures that all investigations are conducted as advised by the doctor, reports available on time for doctors perusal a...

Key Responsibilities: At OP: Greet customers with warmth & politeness. Guide them to the area they are required to go. Attend to all guests promptly and courteously; coordinate services as per their requirements. Be aware of customers names, their appointment time and greet repeat customers with recognition and warmth. Help customers fill the registration forms and any related documents. Complete the Registration Process and generate UHID Cards for patients. Handle VIP customers with special attention; ensure all departments are alert and services are smooth. Ensure that customers are comfortable; keep track of them and in case of any changes to their schedule, update them at the earliest. W...

Key Responsibilities: Understands the OT routine, equipment and patients. Checks the surgery schedule and prepares for the cases: medication, consumables, instruments and equipment are available for the surgery Identifies instruments as per the surgery, checks cleanliness and proper functioning of instruments, pack and send for autoclaving / gas sterilization. Is aware of and implements all protocols hand washing, infection control, medication, narcotic policy, personal valuables, follows the dress code in and out of the restricted areas. Receives the patient in the preoperative area, checks for: right patient, correct documents, right surgery and transfers to the Operation Theatre. Procures...

Key Responsibilities: Ensures safety and security of neonates by following safety measures. Neonate condition updates to be shared twice a day with parents; change in condition to be informed immediately; provide comfort and emotional strength to parents. Review the doctors notes and the drug chart on admission and implement action as required. Prepares nursing care plans and render professional bedside nursing care. Ensure all investigations are carried out as advised by the doctor, reports available on time for doctors perusal and further advice. Raise pharmacy indents, check on receipt, and stock in the bedside locker and medication trolley. Monitor neonates on incubator and ventilator an...

Key Responsibilities: Assists with preparing LDR for the scheduled patients equipment and material. Prepares the patient for delivery. Ensures all investigation reports as advised by the doctor are available for doctors perusal. Assists normal deliveries and knowledgeable about gestational age assessment, special problems of the premature, post-mature, small for gestational age, large for gestational age neonate. Maybe required to assist clinicians with administration of medication, induce labor, monitoring fetal heart rate and similar tasks. Thorough knowledge on I.V. fluid and drug calculation. Assists in the following procedures with properly set procedure trolleys.

Key Responsibilities: Responsible for the Op & ER routine, equipment and patients. Ensures professional handover and takeover of shift. Coordinates closely with Guest Relations to plan resource deployment based on appointments; when expected to be busy, to escalate if resources are required. Understands patient & consultant requirements and plans resource deployment. Ensures efficient staffing, material and equipment availability. Assigns duty ensuring mix of experience and skill, senior and junior, per shift. Ensures nurses are competent and can handle tasks assigned to them. Ensures nurses follow the protocols without exception. Responsible for accurate medical history of the patient requi...

Responsibilities: * Manage digital marketing campaigns across platforms like Google, Facebook, Instagram & LinkedIn. * Optimize ad performance. * Achieve measurable ROI from your campaign efforts. Health insurance Flexi working Life insurance Sales incentives Performance bonus

Online calling, email correspondence. Client follow-up and inquiry response. Set sales goals, devise strategies. Research prospects, generate leads. Contact potential and existing customers. Required Candidate profile 1-3 years experience English communication Handles inquiries/complaints Creates quotes, follows up Seeks marketing career