28 Jobs in Ernakulam, Kochi Region

Company: Sutherland Global Services Location: Kochi,Kerala (Work from Office) Experience Required: 0 – 3 Years Work Mode: Full-time | Night Shifts | 5 Days Working | 2 Days Rotational Off Job Description: We are seeking dynamic and enthusiastic individuals to join our team as Customer Support Associates in the International Voice Process. The ideal candidates will handle inbound/outbound calls, resolve customer queries efficiently, and ensure a high level of customer satisfaction in a US-based process. Roles and Responsibilities: Manage inbound and outbound calls for international clients. Deliver prompt and accurate responses to customer inquiries. Maintain high-quality standards while communicating with customers. Handle technical or service-related issues and escalate when necessary. Update CRM systems with call details and case resolutions. Eligibility Criteria: Qualification: HSC (12th pass) / Graduate / Postgraduate (Any stream). Freshers or candidates with up to 3 years of experience are welcome. Excellent English communication skills – both verbal and written. Willingness to work in night shifts and rotational week-offs. Candidates must be comfortable working from the office (Kochi,Kerala location). Preferred Skills: Good listening and problem-solving skills. Ability to handle pressure in a fast-paced environment. Prior BPO/Voice process experience is a plus (not mandatory). Salary & Benefits: Salary: Two-way cab facility (pick-up and drop) Health Insurance & ESIC Disclaimer Sutherland never asks for payments or favors for job opportunities. If you receive any suspicious request, please report it to: TAHelpdesk@Sutherlandglobal.com

Job Title: Customer Support Associate – International Voice Process Company: Sutherland Global Services Location: Kochi Experience Required: 0 – 3 Years Work Mode: Full-time | Night Shifts | 5 Days Working | 2 Days Rotational Off Job Description:We are seeking dynamic and enthusiastic individuals to join our team as Customer Support Associates in the International Voice Process. The ideal candidates will handle inbound/outbound calls, resolve customer queries efficiently, and ensure a high level of customer satisfaction in a US-based process. Roles and Responsibilities: Manage inbound and outbound calls for international clients. Deliver prompt and accurate responses to customer inquiries. Maintain high-quality standards while communicating with customers. Handle technical or service-related issues and escalate when necessary. Update CRM systems with call details and case resolutions. Eligibility Criteria: Qualification: HSC (12th pass) / Graduate / Postgraduate (Any stream). Freshers or candidates with up to 3 years of experience are welcome. Excellent English communication skills – both verbal and written. Willingness to work in night shifts and rotational week-offs. Candidates must be comfortable working from the office (Chennai location). Preferred Skills:Good listening and problem-solving skills. Ability to handle pressure in a fast-paced environment. Prior BPO/Voice process experience is a plus (not mandatory). Salary & Benefits: Performance Incentives Two-way cab facility (pick-up and drop) Health Insurance & ESI Disclaimer Sutherland never asks for payments or favours for job opportunities. If you receive any suspicious request, please report it to: TAHelpdesk@Sutherlandglobal.com

Social Media Strategy & Engagement: Plan and execute digital marketing activities across platforms, manage customer interactions, and grow platform-specific communities. Performance Marketing: Drive ROI-focused campaigns via Meta, Google, etc., and support video shoot planning and content strategy. Trend & Tools Expertise: Stay updated on platform algorithms, tools, and industry trends to optimize social media presence. Analytics & Reporting: Monitor, analyze, and report social media performance, offering actionable insights to the team and stakeholders.

Job title - Processing staff 🛠 Job Responsibilities: Perform barcode scanning of shipments for tracking and verification. Conduct sorting and segregation of parcels based on categories. Coordinate with team members and supervisors to ensure smooth flow of operations. Carry out document verification and checks to ensure accuracy in shipments. Assist in inventory counting and reporting discrepancies. Job Title:* Return Pickup Executive Job Description: Responsible for collecting return products from assigned customer locations in a timely and professional manner. Key Responsibilities: - Collect return items from designated addresses - Verify return order details before pickup - Ensure safe handling and transport of products - Maintain pickup records and update status

We’re seeking results-driven inside sales executives to join our team at Nexora Academy as on-site full-time. Nexora Academy is an ed-tech company with 13 years of industry experience. Nexora has seven branches in Kerala and one branch in Trichy, Tamil Nadu. We offer courses such as Human Resource Management (HRM), Hospital Administration, Shipping and Logistics, and Electric Vehicles (EV), taught by industry-experienced faculty members. You will manage inbound and outbound sales calls, convert leads into customers, and support the sales team in driving revenue growth. The ideal candidate possesses excellent communication skills, a solid customer-centric approach, and a passion for sales. This is an exciting opportunity to work in a fast-paced environment, contribute to the company’s success, and grow your career in sales. We offer a competitive salary, performance-based incentives, and professional development opportunities. Objectives of the role Qualifying leads, identifying customer needs, and providing solutions aligned with the company’s offerings. Maintaining a high level of knowledge about the company’s products and services. Collaborating with the sales team to meet and exceed sales targets. Following up with prospects to build relationships and convert them into long-term customers. Handling objections and negotiating with potential customers to ensure a smooth sales process. Handle inbound sales inquiries and manage a sales pipeline through to close. Make outbound calls to potential clients to introduce the company's products or services. Negotiate pricing and terms to close deals that meet customer needs and company goals. Provide regular reports on sales activities, including calls made, leads generated, and deals closed. Manage follow-up processes to keep leads engaged and moving through the sales pipeline.

TO CONNECT WIT MSME SECTOR FOR MAPPING FINANCIAL REQUIRMENT

ASSITING THE SALES MNAGER TO IMPROVE SALES INITATIVES

Strong communication skill including both Verbal and Written. (English fluent candidate will have preference) • Self-motivation and ambition. • Should be a good team player. • Understand the need of customers and act as such. Should have a positive, confident and determined approach.

Must have skills: Excellent listening skills + Excellent communications skills Comfortable with Daily – Weekly – Monthly sales targets Should enjoy working in a core sale driven environment Self-starter & ability to execute high count closures Inherent ability to have engaging conversations Good to have skills: Offline Skilling Institute student counselling background will be a plus More than 1 years of proper education Industry sales experience Additional Requirements: Reporting to a Business Development Manager Handing core sales calls (Outbound & Inbound) Working on both cold & warm leads Pitching & selling course programmes to the potential learners Attractive Performance based Unlimited Incentives

Should actively participate in revenue generation activity with 80% of the time in the field & remaining time in the City office. Should have an idea of Kochi market. Should be able to generate business from both B2B & B2C laterals.

We are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. You should also make use of CRM software to document your progress, which ought to be accessible to pertinent internal divisions. To be successful as a relationship executive, you should ensure alignment between our organization's objectives and each client's needs. Ultimately, an indispensable relationship executive will take ownership of their work, including their role in promoting clients' interests. Relationship Executive Responsibilities: Meeting with potential clients to gauge the utility and viability of prospective working relationships. Ensuring regular contact with existing clients to maintain our company's presence. Repairing disengaged or fractured relationships. Conducting in-depth needs assessments to better understand each client's requirements. Identifying a range of our offerings that could meet the goals and values of each client. Proposing and deliberating potential solutions in consultation with clients.

Make-Up: Doing make-up for kids and senior models for portfolio shoots according to the theme. Also managing make-up for various other shoots as and when required. * Hair Styling: Making hair styles for models according to the themes. * Handling Kits – Maintaining and managing all products provided by the company.

Manage accounting gst jobs for a construction firm

At Celebrate, we look forward to impact a billion lives by training future doctors. You will be working with our premium community of doctors and future medical professionals, helping them discover our educational solutions. If you are a passionate business development professional who can close a sale over a phone call, whatsapp and email, this role is for you. About Us: Docemy.com, owned by Celebrate Learning Private Limited is committed to training future doctors across India. Key Responsibilities: Drive top-of-the-funnel lead generation by reaching out to targeted prospects. Build strong, long-term relationships with doctors, medical students, and healthcare professionals. Regularly update and manage all sales activities, opportunities, and customer interactions in our CRM system. Consistently achieve monthly and quarterly quotas for qualified leads and opportunities. Qualifications: Bachelor's degree in Business, Sales, Marketing, or a related field. 1-2 years of experience in sales, account management, or a customer-facing role. Excellent communication skills, both verbal and written. Strong organizational skills, with the ability to multi-task and prioritize in a fast-paced environment. Experience in healthcare, education, or a startup environment is a plus. Benefits: Learn a lot and make impact by being part of a growing startup Opportunity to work closely with future doctors across India Competitive salary, performance incentives, and opportunities for career growth.

Job Summary: We are looking for a passionate and results-oriented Academic Counsellor to join our dynamic team. The ideal candidate will be responsible for engaging with prospective students or parents, understanding their educational needs, and guiding them toward the most suitable course offerings. Your goal will be to drive enrollments and contribute to the organization’s growth. Key Responsibilities: Proactively make outbound calls to leads provided by the client (students/parents). Understand individual needs and recommend appropriate educational programs. Achieve and exceed assigned sales/enrollment targets. Maintain accurate and up-to-date records of all interactions and follow-ups. Provide exceptional customer service and build long-term relationships with prospects. Qualifications: Strong communication and interpersonal skills. Proven ability in sales, persuasion, and negotiation. Self-motivated with the ability to work independently and collaboratively. Prior experience in sales or counselling roles is an added advantage. What We Offer: Competitive salary with an attractive commission/incentive structure. Career development opportunities and room for growth. Structured training and ongoing support to ensure success. A supportive, energetic, and collaborative work environment.

Hiring Alert...... We are looking for a motivated and student-focused Student Counsellor to join our dynamic team. The counsellor will be responsible for guiding students in choosing the right short-term programs, assisting with admissions, and ensuring a smooth learning journey. Immediate Joiners Preferred.... Female candidates only... Duties and Responsibilities: Counsel students regarding suitable short-term degree/certification programs. Handle inquiries via phone, email, or walk-ins and follow up regularly. Guide students through the admission process. Provide detailed information about courses, career outcomes, and learning formats. Resolve student concerns and ensure high satisfaction levels. Collaborate with the marketing and academic teams for student support. Qualifications & Skills: Strong communication and convincing skills. Empathy, patience, and a student-first approach. Proficiency in MS Office and basic computer applications. Experience in the education sector is a plus.

Graphic Designer - Adobe Photoshop & Illustrator Responsibilities of candidates include: 1. Create and refine designs in Adobe Photoshop for diverse design needs. 2. Vector Designing in Illustrator and Photoshop. 3. Proficiency in Adobe Illustrator and Adobe Photoshop. 4. Strong portfolio demonstrating vector design and graphic design skills. We are looking for a creative and detail-oriented Graphic Designer with a passion for design excellence to join our team. The ideal candidate will have a proven track record of delivering high-quality graphic design solutions across various platforms.

• Good Communication skill in TAMIL • Should have convincing skills. • Need to take survey threw telephone. • shift time 9am to 6pm.

We are seeking a dynamic and engaging Soft Skills Trainer to deliver high-impact training programs that enhance interpersonal, communication, and professional skills among students, professionals, or employees. The ideal candidate will be passionate about personal development, possess strong facilitation skills, and have the ability to connect with diverse audiences. REQUIREMENTS: Interview Preparation & Workplace Etiquette Conduct needs assessments to customize sessions as per the audience. Facilitate interactive sessions using a variety of methods (role plays, group discussions, case studies, etc.). Monitor learner progress and provide constructive feedback. Maintain training records, prepare session reports, and assist in developing evaluation metrics. QUALIFICATION: Bachelor’s degree in any discipline Certification in Soft Skills/Corporate Training is an added advantage. Excellent communication and interpersonal skills. Proficiency in MS Office and virtual training tools (Zoom, MS Teams, etc.). Ability to handle diverse age groups and learning levels. Strong facilitation and presentation abilities. Enthusiastic, energetic, and motivational training style. Experience working in skill development programs (PMKVY, DDU-GKY, CSR projects) is a plus.

A scaffolder's job description, Key Responsibilities: Assembly and Disassembly: Erecting and dismantling scaffolding structures according to blueprints and construction plans. Safety and Compliance: Inspecting and maintaining scaffolding equipment for safety compliance and adherence to safety regulations and industry standards. Collaboration: Working with construction teams to ensure scaffolding meets project requirements and to identify potential safety hazards. Technical Skills: Reading and interpreting blueprints and construction plans, measuring and cutting materials, and using various tools and materials. Maintenance: Ensuring the stability and security of scaffolding, conducting regular inspections, and addressing any issues. Training and Supervision: Potentially supervising and training other scaffolders. On-site Work: Working at heights, in all weather conditions, and on various construction sites. Equipment Handling: Unloading scaffolding materials, base plates, and poles, and ensuring a stable base for the structure. Platform and Safety: Laying planks for workers to walk on, fixing guardrails, safety netting, and ensuring a safe work environment.

Country Vacation is seeking a motivated and skilled Tele caller Executive to join our energetic team. In this role, you will be responsible for making outbound calls to potential clients, providing information about our services, and helping generate leads that convert into satisfied customers. If you have excellent communication skills and a passion for customer service, we want to hear from you! Key Responsibilities: Make outbound calls to potential and existing customers Introduce and promote Country Vacation’s products and services Answer customer queries, providing detailed and accurate information Maintain and update customer records in the CRM Work towards achieving monthly/weekly sales targets Follow up on leads and provide excellent post-sale support Foster strong customer relationships and enhance customer satisfaction Required Skills & Qualifications: Strong verbal communication skills and the ability to engage with customers effectively Persuasive and confident with an ability to influence customer decisions Previous experience in tele calling or customer service is a plus Basic knowledge of CRM tools and MS Office Ability to work independently and meet sales targets High school diploma or equivalent (degree preferred) Benefits: Competitive salary with attractive performance-based incentives Opportunity for growth within the company Dynamic and supportive work environment Flexible working hours [if applicable] Employee discounts and perks on vacation packages

1 Maintain a fast speed of service, especially during all times 2 Take orders from customers and input their selections into the restaurant’s computer systems 3 Assemble orders on trays or in bags depending on the type of order 4 Process food large orders for events 5 Count & verify your till at the end of each shift and deposit money in the safe 6 Clean your station thoroughly before, during and after each shift 7 Respond to guest questions, concerns and complaints and make sure they leave satisfied 8 Follow all restaurant safety and security procedures 9 Arrive on time for all shifts and stay until shift completion 10 Maintain cleaning & hygiene of the premises 11 Receiving and Stocking all the materials as per SOP. 12 Maintaining FIFO & inventory properly. 13 Meet & Greet to each & every guest with smile .

Strong communication skills,Ability to work for flexible hours, Student recruitment,Ability to multi task and stay organised,

Job Summary: As a Career Counselor, you will be responsible for guiding prospective students through the enrollment process, providing information about courses, clarifying admission procedures, and ensuring a smooth and positive experience for students. Your role will involve building strong relationships with potential students, understanding their educational needs, and helping them make informed decisions. Key Responsibilities: 1. Respond to inquiries from prospective students via phone, email, social media, and in person. 2. Provide detailed information about courses, programs, admission requirements, and financial options. 3. Conduct telephonic, virtual, and face-to-face counseling sessions with prospective students. 4. Follow up with students to ensure the successful completion of the admission process. 5. Maintain accurate records of student interactions and update CRM systems regularly. 6. Collaborate with the marketing team for lead generation and conversion. 7. Achieve monthly and quarterly enrollment targets. 8. Stay updated on course offerings. Qualifications: 1. Bachelor’s degree in any field 2. Proven experience as an Admission Counselor, Sales Executive (preferably in the education sector). 3. Strong communication, negotiation, and interpersonal skills. 4. Proficiency in MS Office and experience with CRM software is a plus. 5. Ability to work in a fast-paced environment and handle multiple tasks. 6. Strong organizational and time management skills. 7. Fluency in English and Malayalam Preferred Skills: 1. Experience in the education industry, especially EdTech or training institutes. 2. Understanding of sales techniques and customer relationship management. 3. Ability to build rapport with students and provide personalized guidance. Work-from-home options will be available