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6.0 years
7 - 12 Lacs
Delhi, Madhya Pradesh, IN
On-site
About the job: Objective Innovative AI Integration Specialist with expertise in embedding artificial intelligence into helmet R&D workflows, focusing on smart feature development, predictive analytics, and enhanced user experience.Skills Machine Learning Algorithms Sensor Data Processing Computer Vision (Helmet Fit & Safety) AI-based User Interface Design Python, TensorFlow, OpenCV Integration with Embedded SystemsExperience Led AI initiatives for smart helmet features such as voice command, crash detection, and fatigue monitoring. Developed machine learning models to analyze rider behavior and environmental data for safety enhancements. Collaborated with firmware and hardware teams to implement real-time AI feedback systems within helmet shells.Education Bachelors or Masters in Artificial Intelligence, Data Science, or Computer Engineering Who can apply: Only those candidates can apply who: have minimum 6 years of experience Salary: ₹ 7,00,000 - 12,00,000 /year Experience: 6 year(s) Deadline: 2025-08-19 23:59:59
Posted 1 week ago
6.0 years
7 - 8 Lacs
Delhi, Madhya Pradesh, IN
On-site
About the job: Job Purpose Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms. Education Qualifications Graduation/ Post Graduation Key Responsibilities Set store sales plans and quotas aligned with business objectives. Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. Implement production, productivity, quality, and customer service standards. Recommend product lines and ensure appropriate merchandise mix. Drive sales, margin, shrink control, inventory management and cost optimization. Manage commercials and statutory compliance. Manage performance and foster teamwork among store staff. Identify and develop talent for critical positions. Address customer feedback to improve service and processes. Stay updated on competition and manage customer escalations. Drive local events and promotions as per marketing calendar. Promote a 'Customer Obsessed Culture' to prioritize customer centricity. Key Performance Indicators Business Management: Gross Margin, SOH Segment & Brand mix Discount Management Brand share Finance - Paper/card VM Implementation. Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. People Management. Business Acumen - profitability, Competition. Jio Business - Activations, Recharges, CAF Rejections Job Requirements Functional CompetenciesOperational EffectivenessFinance ManagementAnalysis and Problem SolvingResults Orientation Behavioural CompetenciesSelf-DevelopmentEmotional IntelligenceCustomer Service OrientationPeople ManagementCommunicationTeamwork and Collaboration Who can apply: Only those candidates can apply who: have minimum 6 years of experience Salary: ₹ 7,00,000 - 8,50,000 /year Experience: 6 year(s) Deadline: 2025-06-15 23:59:59
Posted 3 weeks ago
6.0 years
6 - 7 Lacs
Delhi, Madhya Pradesh, IN
On-site
About the job: We are seeking a passionate and performance-driven Brand Manager - Online Sales to take charge of our own Apparel Brand and drive growth across D2C channels. The ideal candidate will be responsible for developing and executing online strategies to build brand equity, increase traffic, and maximize conversions Key Responsibilities: Brand Strategy and Positioning: Build and maintain a strong and consistent brand voice across all digital platforms. Collaborate with the design and product teams to ensure brand alignment in all communications and campaigns. Performance Marketing: Lead digital marketing initiatives (Meta, Google, etc.) to optimize customer acquisition and retention. E-commerce Management: Manage the D2C website (Shopify or equivalent), ensuring a seamless and engaging user experience. Campaign Execution: Plan and execute online promotional campaigns, product launches, discounts and festive offers in coordination with the marketing team . Website Merchandising: Monitor, and update product listings, banners, pricing, and inventory across the site; coordinate with design and tech teams as needed. Cross-Functional Collaboration: Work closely with performance marketing, operations, design, and customer care teams to align sales efforts and improve customer satisfaction. Customer Insights & Analytics: Monitor online customer behavior, traffic and conversion data to suggest improvements in user experience, return rates, and order fulfilment. Qualification and Skills Required: Bachelor's degree in Business, Marketing, Communications, or related field (preferred). 6-8 years of experience in online/D2C, E-Commerce, or fashion brand marketing preferably in reputed apparel or fashion brand. Excellent communication skills, both written and verbal. Strong knowledge of e-commerce platforms and google analytics Who can apply: Only those candidates can apply who: have minimum 6 years of experience Salary: ₹ 6,00,000 - 7,00,000 /year Experience: 6 year(s) Deadline: 2025-07-15 23:59:59
Posted 4 weeks ago
0.0 years
2 - 2 Lacs
Delhi, Madhya Pradesh, IN
On-site
About the job: Company Overview TEJOO FASHIONS, established in 1965, is a leader in women's ethnic fashion and is renowned for its commitment to delivering quality, fashionable garments at affordable prices. As a leading manufacturer and wholesaler headquartered in Delhi, we specialize in a variety of garments, including Kurtis, Leggings, Sarees, and Lehenga, to name a few. Lakhmi Chand Tejoo Mal employs between 201-500 people and serves the Fashions and Beauty industry. Job Overview Lakhmi Chand Tejoo Mal is seeking a Junior Production Merchandiser for a full-time position located in Delhi. The role involves overseeing the production process and ensuring the smooth execution of orders. The ideal candidate will have excellent communication skills and the ability to manage multiple tasks concurrently, from order execution to preparing cost sheets. Qualifications and Skills Ability to effectively communicate with buyers to ensure all requirements and expectations are met (Mandatory skill). Proficiency in executing orders meticulously to meet quality and delivery standards (Mandatory skill). Experience in preparing and maintaining detailed cost sheets to manage budget and expenses (Mandatory skill). Skilled at obtaining sample approvals from clients or stakeholders to ensure production alignment with expectations. Ability to prepare Bill of Materials (BOM) accurately and comprehensively for each production order. Competence in tracking materials throughout the entire production process to ensure timely delivery. Strong multitasking capabilities to handle various aspects of production simultaneously. Good analytical skills for assessing production processes and identifying areas for improvement. Roles and Responsibilities Coordinate with buyers and suppliers to ensure all order specifications are clearly understood and met. Manage and execute orders from initial stage through to delivery, ensuring all deadlines are adhered to. Develop and maintain cost sheets to track production costs and manage financial details effectively. Ensure approval of samples by working closely with clients and production teams for quality consistency. Prepare comprehensive BOMs for each order to streamline production processes and resources. Monitor material movement and production schedules to meet delivery timelines efficiently. Collaborate with cross-functional teams to resolve production issues and improve process efficiencies. Maintain regular updates and thorough communication with all stakeholders throughout the production cycle. Who can apply: Only those candidates can apply who: are Mechanical Engineering students Salary: ₹ 2,16,000 - 2,40,000 /year Experience: 0 year(s) Deadline: 2025-07-08 23:59:59
Posted 4 weeks ago
3.0 years
3 - 4 Lacs
Delhi, Madhya Pradesh, IN
On-site
About the job: Job Description: B2B Marketing Specialist Location: Dwarka Mor, Vipin Garden Job Type: Full-Time Experience Required: 3+ Years in B2B Marketing Industry: Telecom, IT Services] Department: Marketing & Lead GenerationJob Summary: We are seeking an experienced and results-driven B2B Marketing Specialist to lead our digital marketing efforts focused on generating high-quality B2B leads for our key services: Du and TRS. The ideal candidate will be an expert in Google Campaign Management, LinkedIn marketing, and other B2B lead generation platforms. This role requires a strategic thinker with hands-on experience in driving and converting lead flow in the B2B space.Key Responsibilities: Plan, execute, and optimize Google Ads and LinkedIn campaigns targeted at B2B audiences. Develop and manage marketing strategies that drive lead generation for Du and TRS. Identify, evaluate, and utilize new channels or platforms for B2B lead acquisition. Monitor campaign performance, analyze metrics, and provide actionable insights for continuous improvement. Collaborate with the sales and product teams to align marketing strategies with business goals. Maintain CRM tools and manage the lead funnel from awareness to conversion. Produce regular reports on ROI, lead quality, and campaign performance.Key Requirements: Proven experience (3+ years) in B2B Marketing, especially for telecom or service-oriented industries. Strong command of Google Ads, LinkedIn Campaign Manager, and other digital marketing tools. Demonstrated success in generating and converting B2B leads. Strong analytical skills and ability to turn data into actionable insights. Experience with CRM platforms like HubSpot, Salesforce, or similar is a plus. Excellent communication and project management skills.Preferred Qualifications: Bachelors degree in Marketing, Business, or related field. Certifications in Google Ads or LinkedIn Marketing. Prior experience working with clients like Du or TRS is highly desirable.What We Offer: Competitive salary and performance-based incentives Opportunity to work with an innovative and fast-growing team Professional growth and skill development Flexible work options Who can apply: Only those candidates can apply who: have minimum 3 years of experience Salary: ₹ 3,60,000 - 4,20,000 /year Experience: 3 year(s) Deadline: 2025-07-08 23:59:59
Posted 4 weeks ago
1.0 years
2 - 3 Lacs
Delhi, Madhya Pradesh, IN
On-site
About the job: Job Summary The Assistant Motor Underwriter is responsible for issuing policies in Insurance company Portals once CRM has closed the deal with customers. He is responsible of entering the details in Praktora to issue Debit note. This role involves close collaboration with insurance companies, and internal teams to review client applications. Key Responsibilities and Accountabilities 1. Policy Issuance & Documentation Follow-up with insurance company for issuing approved motor insurance policies. Ensure the details entered in the Portal of Insurance companies and in Praktora is accurate. Key Performance Indicator (KPI) Average number of policies per day. Standard KPI Value 15 Number of Reconciliation entries in a month. Keep the number is minimum. Ideal KPI Value is ZERO. Skills & Competencies Technical Expertise: Knowledge of motor insurance underwriting and pricing. Benefits to be added. Make and models of vehicles. Attention to Detail: Ensures accuracy of Vehicle details such as Engine/Chassis Number etc. Communication Skills: Effective verbal and written communication with internal teams and insurers. Key Attributes Data entry skills. Entering correct insurance company, correct customer and Vehicle details and premium details . Ability to multitask and handle high volumes of underwriting requests. Strong interpersonal skills to coordinate effectively with insurers and internal teams. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,40,000 - 3,00,000 /year Experience: 1 year(s) Deadline: 2025-08-02 23:59:59
Posted 4 weeks ago
1.0 years
2 - 3 Lacs
Delhi, Madhya Pradesh, IN
On-site
About the job: Job Summary: CRM interacts with Sales Person/customer to obtain required information. He interacts with Quotation Team to get Quotation Comparison Chart. Most important Role of The CRM is to interact, and convince the customer and procure Firm Order and payment commitment. Then he has to interact with Underwriting team to get policy documents and send to the customer. He is Face of Omega for the customer. Motor Insurance is responsible for managing and coordinating customer relationship activities within the Motor Insurance Department. The CRM Motor Insurance ensures timely communication, document processing, and payment confirmation. Key Responsibilities and Accountabilities: 1.Client Coordination & Communication: Collect and document client requirements from the sales team to initiate the motor insurance process. Act as the primary point of contact between the client and the internal teams, ensuring smooth coordination. Provide regular updates to clients regarding the status of their insurance policies, quotations, and payments. 2.Quotation & Policy Management: Forward collected client requirements to the Motor Insurance Quotation Team for processing. Receive insurance quotations and share them with clients. Assist clients in understanding the quote and obtain firm order and payment commitment. 3.Policy Issuance & Documentation: Collect relevant information/Documents from clients and forward it to underwriters for Policy issuance. Coordinate with clients to confirm payment mode and required documentation for policy issuance. Arrange and forward all necessary documents to the Motor Policy Shared Pool for processing. Share final policy documents with clients and confirm receipt. 4.Financial & Payment Processing: Collect premium payments and ensure receipts are properly issued. Forward collected receipts to the Accounts Department for processing. Ensure that Receipt Vouchers (RV) are correctly raised and recorded in the system. Maintain accurate payment records and track pending payments from clients. 5.Administrative & Reporting Duties: Ensure proper documentation of all client interactions and transactions in the CRM system. Maintain updated records of issued policies, quotations, and receipts. Collaborate with the Motor Insurance Policy Issuance and Quotation Teams to improve workflow efficiency. Generate periodic reports on motor insurance operations, including policy issuance timelines, pending payments, and client queries Skills & Competencies: Strong understanding of motor insurance Covers and various factors affecting Rates. Thorough Knowledge of FAQs Excellent communication and negotiation skills and Objection handling to manage interactions with clients and internal teams. He has to be very efficient in organizational and multitasking skills as for each query he has to deal with multiple teams. Proficiency in CRM software, insurance policy management systems, and MS Office applications (Excel, Word, Outlook). Strong problem-solving skills and the ability to handle customer inquiries effectively. Knowledge of insurance regulations and compliance requirements is an advantage. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,40,000 - 3,00,000 /year Experience: 1 year(s) Deadline: 2025-08-01 23:59:59
Posted 4 weeks ago
2.0 years
3 - 4 Lacs
Delhi, Madhya Pradesh, IN
On-site
About the job: Job Title: Inside Sales Intern Company: SteamPRO Location: Nehru Place, New Delhi Experience: Freshers / Students seeking internship experience Laptop: Candidate must have a personal laptop for official use Immediate Joiners Preferred About SteamPRO: SteamPRO is redefining home wellness by bringing real steam therapy into every household. Our cutting-edge hydrotherapy system delivers a premium steam bath experienceright in your bathroom. Compact, eco-friendly, and incredibly efficient, SteamPRO offers the worlds fastest and most advanced steam technology for home use. Were on a mission to make wellness an everyday habit, and wed love for you to be a part of this journey. Learn more at www.steampro.in Internship Overview: We are looking for enthusiastic, proactive, and self-motivated individuals to join us as Inside Sales Interns. This internship offers hands-on experience in a dynamic sales environment and is ideal for freshers or students looking to kickstart their career in sales and business development. Duration: 3 Months Stipend: 15,000 20,000 per month Opportunity: High-performing interns will be offered full-time employment after 3 months, along with a salary revision based on performance Key Responsibilities: Assist in identifying, generating, and qualifying leads through inbound and outbound channels Support the sales team in responding to customer inquiries and maintaining professional communication Conduct timely follow-ups with prospects to help convert leads into customers Learn and support the complete inside sales process, including CRM usage and client relationship management Participate in internal meetings and training sessions to enhance skills and performance Collaborate with team members to execute and refine sales strategies What Were Looking For: Excellent verbal and written communication skills Strong interest in sales, business development, or marketing Eagerness to learn, grow, and take initiative Confidence in engaging with customers and handling objections professionally Ability to work independently and within a team Basic familiarity with CRM tools is a plus (not mandatory) Must have a personal laptop for official use Perks & Benefits: Monthly stipend of 15,000 20,000 Certificate of Internship upon successful completion Performance-based incentives and rewards Supportive, learning-focused work environment Full-time job offers with salary revision based on performance after internship How to Apply: If you're ready to launch your sales career and gain valuable real-world experience with a brand transforming wellness at home, send your updated CV to arpit@steampro.in with the subject line: 'Inside Sales Intern Application'. Who can apply: Only those candidates can apply who: have minimum 2 years of experience Salary: ₹ 3,00,000 - 4,80,000 /year Experience: 2 year(s) Deadline: 2025-06-17 23:59:59
Posted 4 weeks ago
0.0 years
2 - 3 Lacs
Delhi, Madhya Pradesh, IN
On-site
About the job: Job Overview We are seeking a dedicated BPO Telecaller for our Delhi office. As a fresher-level, full-time position, candidates will be responsible for engaging customers through outbound calling and supporting the sales team. The ideal candidate should have strong communication skills and a problem-solving mindset, even with a minimum work experience of 0-1 years. Qualifications and Skills Strong communication skills essential for effectively engaging with customers and building rapport during interactions. (Mandatory skill) Proficient in outbound calling techniques for customer outreach and prospecting. (Mandatory skill) Exceptional problem-solving abilities to address customer inquiries and resolve issues efficiently. (Mandatory skill) Ability to actively listen to understand customer needs and tailor responses appropriately, enhancing customer satisfaction. Skilled in delivering persuasive sales pitches to potential customers to promote products and services effectively. Capable of meeting and exceeding target achievements by managing time and resources optimally. Competence in handling objections by providing appropriate information and solutions to retain customer interest. Adept with object handling to manage data properly and maintain organizational standards during calls. Roles and Responsibilities Conduct outbound calling activities to prospective customers for promoting company products and services. Provide clear information and support to customers, addressing their inquiries and resolving concerns effectively. Collaborate with team members to achieve sales goals and contribute to the company's growth initiatives. Identify potential customer needs and respond with appropriate solutions and service propositions. Maintain accurate records of calls and customer interactions to ensure data integrity and support follow-up actions. Build and maintain positive relationships with clients to support long-term business engagement. Stay updated with product knowledge to offer informed support and advice to enhance customer satisfaction. Participate in training sessions to improve skill sets and align with company objectives in sales and service areas. Who can apply: Only those candidates can apply who: Salary: ₹ 2,40,000 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-08-01 23:59:59
Posted 1 month ago
4.0 years
3 - 4 Lacs
Delhi, Madhya Pradesh, IN
On-site
About the job: Company Overview TEJOO FASHIONS is a leading name in the women's ethnic fashion industry, known for manufacturing, exporting, and wholesaling high-quality, affordable garments. With expertise in Ladies Salwar Suits, Kurtis, Leggings, and more, the company has been setting trends since 1965. Based in Delhi, with 201-350 employees, TEJOO FASHIONS has carved a niche in the market with its dedication to fashion excellence. Job Overview We are seeking a Fashion Designer for a full-time, mid-level position at our headquarters in Delhi. The ideal candidate will have 4 to 6 years of experience and a solid foundation in designing women's ethnic wear. If you have a passion for fashion and a keen eye for detail, this is an excellent opportunity to further your career in a dynamic environment. Qualifications and Skills In-depth knowledge as a fashion designer or merchandiser specializing in Ladies Ethnic Wear such as ethnic dresses, suits, kurtis, lehengas, and gowns (Mandatory skill). Proficiency in MS Office applications including Word, Excel, and PowerPoint (Mandatory skill). Expertise in design applications with a strong command of Photoshop and a basic understanding of Corel Draw (Mandatory skill). Educational background from Pearl Academy or NIFT is required (Mandatory skill). Experience in handling womens wear designs with a focus on ethnic apparel is essential. Proficiency in managing dyeing processes, enhancing fabric appeal with vibrant colors. Skilled in block printing techniques, adding intricate patterns to fabric designs. Competency in both machine and hand embroidery, showcasing detailed artistry in designs. Roles and Responsibilities Develop creative and innovative designs in womens ethnic fashion, aligning with current trends. Collaborate with the production team to ensure the accuracy and quality of the final product. Conduct market research to understand the latest fashion trends and consumer preferences. Translate conceptual ideas into tangible designs using design software and sketching. Oversee the production process, ensuring design integrity and manufacturing quality. Coordinate with suppliers for fabric selection and procurement to ensure timely availability. Participate in fashion shows and exhibitions to highlight the companys latest collections. Provide feedback on prototypes and suggest modifications to enhance design effectiveness. Who can apply: Only those candidates can apply who: have minimum 4 years of experience Salary: ₹ 3,60,000 - 4,20,000 /year Experience: 4 year(s) Deadline: 2025-07-26 23:59:59
Posted 1 month ago
1.0 years
2 - 2 Lacs
Delhi, Madhya Pradesh, IN
On-site
About the job: Company Overview TEJOO FASHIONS, operating under Lakhmi Chand Tejoo Mal, is a leading manufacturer, exporter, and multi-channel wholesaler in the fashion industry. Established in 1965, we specialize in women's ethnic fashion, providing quality garments at affordable prices. Renowned for our Ladies Salwar Suits, we have also diversified into Kurtis, Leggings, Sarees, Lehengas, and Gowns. Headquartered in Delhi, we are committed to fashion excellence. Job Overview The Social Media Executive will play a pivotal role in managing and enhancing our social media presence within the fashion industry. This is a full-time position based in Delhi, targeted at junior-level professionals with 1 to 3 years of experience. The candidate will be responsible for engaging our audience, executing social media strategies, and collaborating with influencers to expand our brand's reach. Qualifications and Skills Experience in managing content on Instagram and Facebook is mandatory and will be closely examined during the selection process. Maintaining an influencer database and campaign records is a mandatory skill required for this position. Experience with fashion e-commerce is considered a mandatory skill for this role. Coordinate influencer campaigns and timelines, ensuring all activities align with brand objectives and deadlines. Support content ideation and develop creative briefs that resonate with our target audience and align with fashion trends. Possess 23 years of social media experience, particularly in the fashion sector, demonstrating a track record of successful campaigns. Strong knowledge of influencer marketing and an acute awareness of current fashion trends is a must. Excellent communication and organizational skills to effectively manage multiple campaigns and tasks simultaneously. Roles and Responsibilities Develop and execute social media strategies to boost brand presence on platforms like Instagram and Facebook. Create engaging content that reflects the brand's ethos and resonates with our target audience. Identify and collaborate with influencers to promote our fashion line and manage relationships with them. Monitor and analyze social media performance metrics to refine and improve campaign effectiveness. Maintain and update influencer databases, and keep track of campaign records and outcomes. Stay updated with the latest social media trends and algorithm changes to keep our online presence competitive. Work closely with the marketing team to ensure a cohesive brand message across all media channels. Assist in planning and executing social media marketing events and initiatives to engage followers and drive brand loyalty. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,64,000 - 2,88,000 /year Experience: 1 year(s) Deadline: 2025-07-23 23:59:59
Posted 1 month ago
4.0 years
2 - 2 Lacs
Delhi, Madhya Pradesh, IN
On-site
About the job: 1.Identifying potential customers: The sales officer is responsible for identifying potential customers and targeting them for sales. 2. Conducting market research: The sales officer must conduct market research to understand customer needs, preferences, and trends. 3. Reporting Sales data: Updating daily report, monitor sales data to track performance against targets. The sales officer must attend sales team meetings. The sales officer must maintain accurate and up-to-date sales records, including customer information and sales transaction. 4. Building relationships with customers: The sales officer must build and maintain relationships with customers to ensure customer satisfaction and loyalty. 5. Conducting sales meetings: The sales officer must conduct sales meetings to present products and services to potential customers and close sales deals. 6. Handling sales inquiries: The sales officer must respond to customer inquiries about products and services and provide necessary information. 7. Achieving sales targets: The sales officer is responsible for achieving sales targets set by the sales manager. 8. Providing feedback: The sales officer must provide feedback to the sales manager on market trends, customer needs, and sales performance. Collecting Payment: Collecting payment from customer for the delivered products and for the full & final settlement of outstanding payment. Who can apply: Only those candidates can apply who: have minimum 4 years of experience Salary: ₹ 2,00,000 - 2,50,000 /year Experience: 4 year(s) Deadline: 2025-07-02 23:59:59
Posted 2 months ago
1.0 years
2 - 3 Lacs
Delhi, Madhya Pradesh, IN
On-site
About the job: Job Overview We are seeking a dedicated Junior Service Lead Delivery to join our team in Delhi. As a full-time position, this role demands a minimum of 1 year to a maximum of 3 years of work experience. The ideal candidate will possess a strong foundation in project management, customer relationship management, and team leadership. As part of the junior position level, you will play a crucial role in managing service delivery and ensuring customer satisfaction. Qualifications and Skills proven experience in project management to ensure timely and effective delivery of services strong expertise in customer relationship management to maintain and enhance client satisfaction effective team leadership skills to guide and motivate team members towards achieving goals excellent incident management skills to efficiently handle and resolve service disruptions analytical problem-solving abilities to identify solutions swiftly and accurately strong communication skills, both verbal and written, for effective client and team interactions ability to manage and prioritize multiple tasks while maintaining attention to detail must have familiarity with E commerce industry practices and service delivery standards Roles and Responsibilities oversee service delivery operations to ensure customer satisfaction and service quality manage and resolve incidents, ensuring minimal disruption to clients and services collaborate with teams to effectively manage projects from initiation to completion establish and maintain strong relationships with clients and stakeholders provide leadership to the service delivery team, ensuring alignment with company objectives monitor and report on service delivery metrics and continuous improvement opportunities coordinate with other departments to ensure seamless integration of services develop and implement strategies to enhance service delivery and customer experience Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,40,000 - 3,00,000 /year Experience: 1 year(s) Deadline: 2025-06-25 23:59:59
Posted 2 months ago
0.0 years
2 - 3 Lacs
Delhi, Madhya Pradesh, IN
On-site
About the job: Job Overview The Voice Process and Backend Process position is designed for freshers with up to 1 year of experience. This full-time role is based in Delhi and involves managing customer interactions and handling backend operations efficiently. Successful candidates will demonstrate proficiency with CRM software, Microsoft Office Suite, and possess excellent communication skills. Qualifications and Skills Familiarity with customer relationship management (CRM) software to efficiently handle customer data and interactions. (Mandatory skill) Proficiency in Microsoft Office Suite for effective documentation and communication. (Mandatory skill) Excellent communication skills to facilitate clear and effective interaction with clients. (Mandatory skill) Strong time management abilities to prioritize tasks and adhere to deadlines in a fast-paced environment. Problem-solving skills to identify issues promptly and develop practical and reliable solutions. Emotional intelligence to manage emotions effectively in customer interactions, ensuring positive engagement. Analytical skills to assess situations critically and make informed decisions that align with business objectives. Ability to work collaboratively within a team to achieve common goals and improve overall service efficiency. Roles and Responsibilities Manage inbound and outbound calls in a timely manner to provide accurate information and address customer inquiries. Utilize CRM software to efficiently document customer interactions and manage data accurately. Coordinate with different departments to ensure customer satisfaction and address any operational issues. Ensure excellent service standards and maintain high customer satisfaction by following established procedures. Identify and escalate issues to the appropriate departments for quick resolution. Assist in backend operations by performing data entry, documentation, and other administrative tasks as required. Continuously develop skills and knowledge to stay updated on company products, policies, and services. Contribute to team performance and achievement of service standards and operational goals. Who can apply: Only those candidates can apply who: Salary: ₹ 2,40,000 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-06-22 23:59:59
Posted 2 months ago
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