2552 Jobs in Amritsar - Page 43

We are seeking a Lead Business Analyst to collaborate with an Enterprise Architect in designing and implementing an API-led connectivity ecosystem within Azure to build a scalable enterprise digital landscape. The BA will gather requirements, document them in JIRA, and act as a liaison between the Enterprise Architect, Cloud Architects, and development teams to ensure alignment and successful delivery. Key Responsibilities: Collaborate with the Enterprise Architect to understand the strategic goals of an API-led connectivity ecosystem on Azure. Facilitate workshops with stakeholders to gather business and technical requirements for APIs, integrations, and enterprise connectivity. Document requirements, use cases, and workflows in JIRA, ensuring clarity and traceability for the development team. Work closely with Cloud Architects and development teams to translate business needs into technical specifications. Define and document API use cases, data flows, and integration requirements across systems. Ensure compliance with best practices for scalability, security, and reusability in API design. Communicate progress, risks, and dependencies to stakeholders and resolve roadblocks through collaboration. Support the creation of governance models for API management and lifecycle. Analyze and validate solutions to ensure they align with business goals and deliver intended outcomes. Provide regular updates and reports to project sponsors and leadership. Skills & Qualifications: 10+ years of experience as a Business Analyst in enterprise IT environments. Proficiency in documenting requirements, use cases, and workflows in tools like JIRA and Confluence. Experience with Azure services like, including API Management, Logic Apps, and Service Bus. Excellent communication and stakeholder management skills. Ability to analyze business processes and map them to technical solutions. Familiarity with Agile methodologies and experience working with cross-functional teams. Knowledge of API security standards, governance, and lifecycle management is a plus. Bachelors degree in Business Administration, Computer Science, or a related field. Experience in API integration projects or cloud-based digital transformations is preferred. Certifications such as CBAP, Azure Fundamentals, or TOGAF are a plus. We have an amazing team of 700+ individuals working on highly innovative enterprise projects & products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast-growth fintech, and multiple Silicon Valley startups.

We are looking for a Marketing Manager to lead marketing efforts for our Mother and Child Care portfolio by developing & executing campaigns that support maternal health, infant nutrition, early childhood wellness, and family care Solutions.

We are seeking a strategic Marketing Manager to lead marketing initiatives for our Gastroenterology & Hepatology department. This role will focus on driving brand growth, physician engagement, Business Development, digital & corporate marketing

We are seeking a results-driven Marketing Manager to lead the development & execution of marketing initiatives for Endocrinology, Rheumatology & pain Management portfolios. responsible for brand growth, market penetration & Business Development.

Role & responsibilities Develop and implement sales plans and strategies for the assigned area in order to achieve the company's objective. Achieve and exceed sales targets and objectives within the assigned area. Responsible for proper implementation and reports extraction from DMS and Filed Assist apps in coordination with sales partners and MIS team. Ensure effective distribution coverage in close coordination with Super stockiest, Authorized Distributor and Retail Partners. Plan beat route for team and ensure proper adherence of the beat and target achievement from them. Deploy and monitor the execution of promotions and market initiatives to drive volume, value, and market share growth. Act as a one-point contact for implementation of companys schemes, offers, and other promotions plans. Responsible for proper market research while having a key eye on the promotional offer including schemes and incentives and keep the RSM updated. Ensure proper distribution coverage at every corner of the territory while managing effective execution of various planned initiatives. Build and maintain strong relationships with SS, Distributors, and Retail partners. Maintain various reports related sales, coverage, market share, etc. and reporting it to RSM . Preferred candidate profile Incumbent with 5+ years of experience in FMCG industry shall be preferred. Preferred candidate should have good communication, upselling, cross selling, and suggestive selling skills. Candidates require from Biscuit, Chocolate, Snack, process food sales background Graduation in any stream

Job Description Job Title- Customer Care Executive/Customer Experience Executive/ PB Sales Business Unit- Retail Branch Banking Business Unit- Retail Branch Banking Reports to Reports to- Branch Manager Locations- Jalandhar & Near by locations Key Responsibilities Actively participate in Branch operations and sales equally to ensure Branch sales target are met. Ensure TAT for transaction and volume of entries that may vary depending on branch size. Cross selling & Up-selling of banking and third party products at Teller desk to help with lead generation in the branch. Database Calling to customers while ensuring maximum knowledge sharing and understanding/recording the grievances with goal of providing solution to ensure customer delight. Ensuring compliance of Banking norms for all day-to-day activities and transaction as per the laid down Bank process.Role & responsibilities

Area Sales Manager Aspiring to be Zonal Manager Company: JP Agro Innovations Pvt. Ltd. Brands: Geneva Seeds (Seed Division) & Northwest Crop Nutrition (Fertilizer Division) Area of Operation: Jammu, Kashmir, Punjab, and Himachal Pradesh Job Objective: To drive sustainable growth in seed and fertilizer sales across the assigned region, build a strong dealer-distributor-retailer network, and achieve revenue and market share targets for Geneva Seeds and Northwest Crop Nutrition. Key Responsibilities: Develop, implement, and monitor sales strategies to achieve and exceed sales targets in the assigned states. Identify, appoint, and manage distributors, dealers, and key retailers. Build and maintain strong relationships with existing and new channel partners, institutional buyers, and progressive farmers. Plan and execute marketing campaigns, field days, farmer meetings, and product demonstrations to promote Geneva Seeds and Northwest Crop Nutrition products. Monitor market trends, competitor activities, and provide timely reports with actionable insights. Ensure timely collection of payments and adherence to company credit policies. Guide and train field staff, sales representatives, and channel partners to enhance their technical and selling capabilities. Collaborate with the marketing team to provide region-specific feedback for promotional material and campaigns. Prepare monthly, quarterly, and annual sales forecasts and plans for the region. Desired Candidate Profile: Experience: Minimum 8–10 years of proven experience in agri-input sales (seeds, fertilizers, or crop protection products), with at least 3 years handling the states of Jammu, Kashmir, Punjab, or Himachal Pradesh. Education: B.Sc. / M.Sc. Agriculture or allied fields preferred; MBA in Agri-Business Management is an added advantage. Skills: Strong leadership and team management skills Excellent communication and negotiation abilities Proficiency in local languages (Dogri, Punjabi, Kashmiri, or Himachali dialects) will be an advantage Sound knowledge of cropping patterns and seasonal demand cycles in the region Other Attributes: Self-motivated and result-oriented Ability to travel extensively across the assigned territory Excellent track record of achieving sales targets KPIs (Key Performance Indicators): Achievement of sales targets (volume and value) Growth in dealer/distributor network Market share increase for both brands Timely collection of outstanding payments Farmer awareness and adoption of products Competitive market intelligence reports Employment Type: Full-Time | Location: Based in Jammu with extensive travel in all four states. Job Type: Full-time Pay: From ₹360,000.00 per year Benefits: Commuter assistance Schedule: Day shift Monday to Friday Weekend availability Supplemental Pay: Performance bonus Ability to commute/relocate: Amritsar, Punjab: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Experience: Agri Inputs Sales: 8 years (Required) Willingness to travel: 100% (Required) Work Location: In person Application Deadline: 08/09/2025 Expected Start Date: 01/08/2025

A computer operator's responsibilities primarily revolve around managing and maintaining computer systems and related hardware and software. This includes tasks like installing, upgrading, and troubleshooting hardware and software, monitoring system performance, and ensuring data integrity and security. They also handle routine maintenance, data entry, and user support. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Morning shift Work Location: In person

We Are looking for candiadte who can teach maths and science upto 10th levl and can teache chemistry or physics or biology or maths upto + 2 level Job Types: Full-time, Part-time Pay: Up to ₹45,000.00 per month Expected hours: 3 – 4 per week Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Designation : Sales Development Manager • Recruit Team of advisors • Generate business through the team • Lead the team of advisors • Motivate them to achieve targets • Provide training and guidance to them • On Role Job with Company payroll Required Candidate profile • Education : Any Graduate With Good Communication • Experience : Must 2 Years of Any Sale / Banking / Finance / Insurance Sales • Age : 23 to 39 YEARS • Local From the City Fresher Can't Apply

Responsible for development of agent network for sales of Life Insurance Recruitment of advisors Hard work Field Sales Skill. Fixed Salary and Incentives Understanding of Insurance Industry will be an added advantage. For interview call 7985750211

Sleek Edge is a leading provider of high-quality UPVC and aluminium windows, doors, and related solutions. We are committed to delivering superior products and exceptional service to our residential and commercial clients across Himachal Pradesh. We are expanding our team and seeking a motivated and results-driven Sales Executive to drive our growth. Role & Responsibilities: Identify and target potential clients (builders, architects, interior designers, homeowners, contractors) for UPVC and aluminium products. Develop and maintain strong relationships with new and existing customers. Conduct product presentations and demonstrations, explaining the features and benefits of Sleek Edge products. Prepare and present accurate quotations, proposals, and sales contracts. Achieve and exceed monthly/quarterly sales targets. Understand customer requirements and provide tailored solutions. Collaborate with the technical and installation teams to ensure smooth project execution. Monitor market trends, competitor activities, and customer feedback. Participate in industry events, exhibitions, and networking opportunities. Manage sales pipeline and report on sales activities and forecasts regularly.

Join Vonage and help us innovate cloud communications for businesses worldwide! Why This Role Matters As short as possible Your Key Responsibilities What you'll bring Required max 7 points Experience We Consider a Plus max 4 points How You’ll Benefit Please include local benefits - Local benefits Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process ’S TAG -> please add here your LI tag and use the white text color There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice here. Who We Are Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organizational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear articulation and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

We are seeking a highly motivated Recruiter to join our Retail TA team. In this role, you will be responsible for leading the recruitment process for a variety of roles. You will work closely with hiring managers to understand their hiring needs and develop recruitment strategies to attract and hire top talent. Key Responsibilities: Source & screen relevant profiles through multiple channels including Employee Referrals, Social Networking Sites, Alumni Base, Head Hunting, Passive Sourcing and ensure a healthy source mix is maintained To manage the end to end recruiting process for our retail business To ensure 95% manning capacity at all times Build great partnership with business in terms of understanding the needs and delivering as per agreed SLAs Developing & managing respective competition portfolio by rigorous sourcing Conduct interviews and assess candidate qualifications and fit for the role and the company culture Coordinate with hiring managers and candidates to schedule interviews and follow-up communication Manage end to end recruitment process, including negotiating job offers and driving closures Minimum Qualifications: Bachelor's degree in Human Resources or related field Minimum of 3+ years of experience in recruiting for a variety of positions and levels Strong understanding of recruitment best practices and trends Good communication and interpersonal skills Ability to work in a fast-paced, dynamic environment Strong attention to detail and organizational skills Ability to work independently and as part of a team

Title Sales Associate Reporting to Store Manager Skip Level Areas Operations Manager About the Role Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to Lenskart customers. He/she plays a pivotal role in driving the revenue achieved by the store. Responsibilities Area Activities expected to be performed by a Lenskart Sales Associate Customer focus Sales Associate is expected to greet and welcome all walk-in customers and guide them toward the clinic, promoting the free eye check-up He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers He/she must possess a basic understanding of the POS system to ensure that the transactions are processed effectively He/she must be dedicated to customer satisfaction and must go beyond his means to resolve any concerns that the customer has Product recommendation With the information received from the Optometrist and the customer, he/she will present the customer with an optimal selection of products. This opportunity may be used to strike a conversation and convert it into sales He/she is expected to understand the unstated needs of the customer, ask relevant questions, and pick the right time to pitch the recommended solutions Achieving sales targets & SOP adherence Sales Associate is expected to achieve the assigned target for sales, eye-test conversion, and returns. He/she must follow all assigned SOPs diligently Post making the sale, he/she is responsible for coordinating with the customer for product pick up, after receiving due communication from the warehouse. He/she will verify the accuracy of the lenses fitted before handing over the product to the customer. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage Store upkeep & maintenance He/she is expected to maintain Lenskart standards of hygiene in the store with respect to the overall display, frames, instruments, and other store equipment by cleaning them regularly He/she must ensure the security of all Lenskart equipment and ensure there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear articulation and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibilities Store Visit Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores In Store Duty Act as a Mentor and Coach to Fresher Optometrists. Help them with Sales Pitch, Technical Dispensing Guidance, Troubleshooting, Customer Query Handling etc. Must also work as a store optometrist during busy hours, high sale days or to cover shifts of those who are on leave. Check eye test, QC drawers, Wooqer entries, CL expiry, merchandise, Instrument calibration, KMT products etc. To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example Manpower To welcome new talent from market, conduct interview and on board. Initiation Prepare and conduct meetings with respective AOMs to discuss reviews, performance or proposals Training For new staff - Undertake regular reviews, analyse SOPs such as eye test, quality check, dispensing, contact lens, troubleshoot, deliver to measure the impact of training on store performance. Identify and Train the Store staff to help them achieve their goals Audit Periodically audit their eye test and dispensing performance Team Leader Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Revenue Maximise In-Store Revenue through Optometrists through continuous training, periodic reviews, increasing number of eye tests done at store and reducing returns Team Work Work as a member of Business Team to accomplish goals and objectives. Participate in regional, departmental, executive, operational meeting as appropriate Documentation Maintain documentation and Report daily to PS regional manager on store visit summary Working Hours Same as store shift and as per business needs. Must work on weekends and public holidays to support store business Personal attributes & competencies Minimum qualification - Diploma in Optometry with minimum 3 years of retail experience and a good track record Good Knowledge in Optometry, Refraction, Eye Wear Products, Dispensing and Measurements Must be ready to travel anywhere in India as per Business requirements Passionate about Sales, Retail, Customer service and Training Good understanding of market and product analysis Must have leadership qualities such as - lead by example, coaching, motivating, great communication and never give up attitude Energy, influence, 10 x think entrepreneur mind-set etc

Customer Services Meet & Greet the customers Assisting customers throughout the shopping journey Sharing product features & benefit with the customers Explaining services , building trust & loyalty Resolving Customers queries pre & post Sale Ensure product delivery to the customer on time Receive feedback from the customer on services & product Inventory Management Daily quick count of all the PIDs available in the store Receive bulk shipment , physical count & mark receive in the system on daily basis Daily replenishment to fill the display gap Check the bad inventory /damage product & keep it on designated place Ensure daily handover & receiving product from VRX through HOP app Highlight inventory mismatch /discrepancy to the Store Manager Operational Process Following the VM guidelines Maintain cleanliness & hygiene in the store Update all the SOPs file on daily basis Reconcile daily cash & card sale

Key Roles & Responsibilities: Responsible for upholding the Piramal brand by assessing customers sourced by the Sales team in line with the credit policy, and determine deviations and exceptions Handle oversight & review of credit underwriting of small ticket LAP in the mapped cluster Establish key qualification rules & credit worthiness of potential applicants for cases having discrepancies at the branch level Analyze the on ground delinquencies market trends specific to the area location and provide related feedback to Geography credit manager and branch Functionally manage the branch credit team for prompt and quality credit processing, adhering to the credit policy and defined processes & providing necessary approvals in line with the credit policy Review credit evaluation reports, evaluate borrower risk, transaction and underlying security and make recommendations in line with the assessment Responsible for sanction decisioning as per the Credit Appraisal process and deviation matrix Collaborate with technical and legal teams for comprehensive assessment for underwriting and maintaining TAT of the complete loan sanctioning timelines Monitor compliance to the credit policy and processes to ensure that the right quality of business being sourced, and the delinquencies are kept under the identified targets Mentor and guide the branch credit manager for attainment of set targets, discipline, process compliance and adherence to company's rules and regulations Monitor productivity level of branch credit manager and conduct periodic branch visits for supervision and better oversight Assess the training and development needs of the team and continuously improve underwriting capability Should be willing to adapt to digital tools and processes Essential Experience: 5-10 years of relevant experience in Credit underwriting high value LAP Deep understanding and focus on risk, controls, compliance and regulatory framework and ability to apply knowledge on credit policy in assessing inherent risks, if any Knowledge of local markets and trends in retail lending Deep experience & understanding of retail financial services across NBFCs, banking Ability to liaison & follow-up with external and internal stakeholders Understanding of CIBIL and other checks required to validate customers credibility Ability to manage a team

We are looking for Customer Support Advisors that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. Roles and Responsibilities Interacting with customers over the phone, by email, or by chat to provide information and services Answering customer inquiries and complaints Handling customer issues and conflicts Escalating issues to the appropriate team Good understanding of Customer Support Business Preferred candidate profile - Graduates only - Good communication skills - Should be OK to travel to Gurgaon for 20 days training ( Paid Training ) - Should be OK to handle customers over calls ( 70+ calls per day ) - 9am - 10pm window shift ( Any 9 hours will be given ) - Only day shifts - Rotational week offs - No leaves will be provided in the training period - Work from office only

Role Purpose As General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. Key Accountabilities People Develop programmes and initiatives to increase team engagement that are aligned with the hotel s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share. Lead capital plans and asset management initiatives, including working with owners to maintain or improve property s market leadership position. Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets. Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel s carbon footprint. Perform other duties as assigned. May also serve as manager on duty. Key Skills & Experiences Bachelor s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English. Other languages preferred. Role Purpose As General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. Key Accountabilities People Develop programmes and initiatives to increase team engagement that are aligned with the hotel s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share. Lead capital plans and asset management initiatives, including working with owners to maintain or improve property s market leadership position. Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets. Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel s carbon footprint. Perform other duties as assigned. May also serve as manager on duty. Key Skills & Experiences Bachelor s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English. Other languages preferred.

Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies.

Location : Mohali City : Mohali State : Punjab (IN-PB) Country : India (IN) Requisition Number : 39420 Job Description Business Title Team Lead - OTC Global Job Title Lead IV Customer Services Global Function Business Services Global Department Customer Services (DEP_BBS2) Organizational Level 7 Reporting to Manager - Sales operations Size of team reporting in and type 3 to 5 Role Purpose Statement Will be responsible for full operational control and end-to-end contract entry and order management activities. He is responsible for People management encompassing the end-to-end processes of talent acquisition, talent optimization, and talent retention while providing continued support for the business and guidance for the employees of an organization. Able to champion the workload distribution to efficiently deliver the Global KPI s of Customer Service COE. This role requires end to end visibility of Commodity value chains to holistically define/change the operation model as and when required. Main Accountabilities 1. Team Management: a. Monitor Daily contract entry and issuance meet Global KPIs, across all value chains on a daily basis. b. Ability to impart domain knowledge to the team to build a pool of subject matter experts (SMEs). c. Handle and resolve critical issues and propose solutions. d. Provide support in process transitions and work on process stabilization, have well defined control process, SOPs and KPIs. e. Lead and provide guidance to the team to effectively communicate and handle all day-to-day operational related activities with various stakeholders. f. Handle succession planning, identify training needs and work on resource development to build a self-reliant and efficient team. g. Monitor team performance to ensure that customer issues, concerns, and questions are resolved promptly and professionally. h. Act as an escalation point for complex customer issues that require higher-level intervention or strategic problem-solving. i. Accountable for tracking performance and driving best in class KPIs. j. Perform Month End Checks for Team and ensure accounting queries are resolved within the agreed deadline k. Work in coherence to achieve self and team goals. 2. Additional responsibilities: a. Preparing monthly reports and scorecards. b. Manage work allocation and leaves plan of the team. c. Ensuring SOX and other statutory requirements are met and clean audit reports. d. Ensuring close coordination with team to have smooth closure of month end activities. e. Identify and propose ways of process improvement as per Industry leading practices. f. Handle exceptions generated, perform root cause analysis to resolve current issues and act proactively to avert potential issues in future g. Provide guidance and support to the team, knowledge sharing and best practices for talent optimization and retention. 7. Financial Literacy: a. Good understanding of Order to Cash vertical, Order management, Billing, Credit & Compliance, Cash Application, Collections, Disputes management, Controls adherence and period end closing & reporting. b. Lead / identify projects Lean or Six Sigma projects aimed for process improvements / automations Knowledge and Skills Behavior Improve Bunges outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy. Collaborate, effectively communicate with others and take initiative to continually develop themselves. Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change. Technical Relevant experience in Customer Service & Order to Cash Ability to work independently, efficiently and deliver high quality output under time pressure Experience in managing people and processes through a sustained period of change Strong written & oral communications skills in English. Computer proficient and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook). Fair understanding of BI/Reporting tools like Power BI, Tableau, SharePoint & Power Automat. Ability to spot patterns and analyses data Experience in working with SAP system. Education & Experience Regular B.Com/MBA/M.Com or equivalent master s degree from a recognized institution 6 - 8 minimum years of experience in managing service delivery for order to cash functions Experience of Commodity/FMCG will be an added advantage Excellent computer skills and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook) Experience working in a similar Shared Services Centre setup a distinct advantage Strong Customer Service & OTC Domain expertise (end to end OTC function) Lean or Six Sigma Methodology, Project Management and People management skills