525 Jobs in Alleppey - Page 9

Factory Manager overseeing and coordinating the daily operations of entire factory. The role includes managing production schedules, quality control, inventory, manpower, safety, Housekeeping and statutory compliance to meet company goals and customer expectations. I Plan, coordinate, and monitor daily production activities across all units Document and Monitor weekly and monthly inventory of raw materials, WIP, and finished goods in-house Ensure accurate and timely preparation of various MIS Implement and maintain quality control measures across all production stages. Conduct regular monitoring to ensure finished goods meet internal and customer specifications. Supervise and manage supervisors, machine operators, and workers across shifts. Plan and allocate manpower as per daily production requirements · Ensure preventive maintenance of all machineries are properly carried out in the entire factory Essential Qualification : Be Tech/Diploma eithen in Mechanical, Polymer engineering or Electrical Engg Expereince : Minimum 15 Years Exp in manufacturing Industry Preference : Will be given to those who are residing Alleppey district having expreince in Mat and Matting or rubber Mats manufacturing units. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹75,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person Application Deadline: 15/07/2025 Expected Start Date: 15/07/2025

Any Degree Holder Experience in Manufacturing unit will be given preference Preference will be given to those who has worked in Coir, & rubber units Those individual staying in Alleppey need to apply Must have valid driving license Must be well known to Excel and MS Office Only male candidate need to apply. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Overtime pay Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person Application Deadline: 30/07/2025

Job Designation : Documentation cum Merchandiser . Qualification : Graduate Skills : (a) Very Good communication skill in English Language (b) Very Good writing skill in English language (c) Very Good knowledge in MS office. Especially on Power point presentation and, Excel, word etc (d) Knowledge in customs and export documentation Age : 27 to 43 Yrs Team spirit : Must have capability work as Team Behaviour & Attitude : Must be good listener and have polite attitude Experience : Minimum 2 to 3 years experience as customs and export documentation and Merchandiser in Exporting Company either in same field or any other field 8. Preference : Those who residing in and around Alpy within 12 KM * Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: total work: 1 year (Preferred) Language: English (Preferred) Work Location: In person Application Deadline: 15/07/2025 Expected Start Date: 15/08/2025

Key Responsibilities: Create, rig, and animate 2D characters, symbols, and effects using Spine animation software for slot games Design animations that enhance player experience, including spins, wins, bonuses, and special effects Collaborate with game designers, artists, and developers to integrate animations seamlessly into the game engine Optimize animations to ensure smooth performance across devices Adapt animations based on feedback and project requirements Maintain organized animation assets and documentation

Need an Analyst for a laboratory in Aroor. must have experience in handling LCMSMS/GCMSMS/ICPMS instrument at least 2 to 3 years. need to join immediately.

Promote and market Idemitsu engine oils to retailers, workshops, garages, and service centers Build and maintain strong relationships with clients and dealers Conduct regular field visits to increase brand visibility and dealer engagement Collect market intelligence and competitor data Coordinate with the sales and logistics team for smooth order processing and delivery Achieve monthly sales targets and submit timely reports Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹35,000.00 per month Supplemental Pay: Commission pay Performance bonus Yearly bonus Language: Malayalam (Preferred) License/Certification: Driving Licence (Preferred) Work Location: In person

Mahindra Merdian Moto urgently required Customer Relation Manager in our Alappuzha Branch Here are some potential job titles and roles and responsibilities for a Customer Relationship Manager (CRM) in the automobile industry: *Roles and Responsibilities: 1. *Build and maintain strong customer relationships*: Develop and implement strategies to enhance customer loyalty and retention. 2. *Manage customer complaints and issues*: Respond promptly and professionally to customer concerns, resolving issues in a timely manner. 3. *Analyze customer feedback*: Collect and analyze customer feedback to identify areas for improvement and implement changes. 4. *Collaborate with sales and service teams*: Work closely with sales and service teams to ensure a seamless customer experience. 5. *Develop and implement customer retention programs*: Design and implement programs to retain existing customers and encourage repeat business. 6. *Monitor and report on customer satisfaction metrics*: Track and analyze customer satisfaction metrics, such as Net Promoter Score (NPS) and Customer Satisfaction (CSAT). 7. *Identify new business opportunities*: Identify opportunities to upsell or cross-sell products and services to existing customers. 8. *Provide product and service knowledge*: Educate customers about products and services, and provide recommendations based on their needs. *Key Skills:* 1. Excellent communication and interpersonal skills 2. Strong analytical and problem-solving skills 3. Ability to work in a fast-paced environment 4. Strong customer focus and customer-centric approach 5. Experience with CRM software and data analysis tools Experienced candidates can apply Job Type: Full-time Pay: ₹11,780.70 - ₹38,626.17 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Role and Responsibilities Conduct detailed field surveys to assess site conditions and gather accurate data for planning and execution. Review, verify, and validate construction layouts and technical drawings to ensure accuracy and alignment with project requirements. Organize and deploy the necessary manpower, materials, and resources , ensuring timely and cost-effective execution of tasks. Oversee and execute site activities in accordance with the approved site plan , maintaining both budgetary control and quality standards. Prepare and share material requirement lists , track quantities utilized, and maintain updated records of used and surplus materials . Coordinate and facilitate audits at various stages of the project to ensure compliance with technical and safety standards. Serve as the custodian of the site throughout the project lifecycle until formal handover to the Implementation Partner (IP). Enforce and ensure strict safety protocols are followed by all team members on-site. Actively manage and resolve site-related issues in coordination with the Project Manager , Indus Engineer , and Zonal Project Manager (ZPM) . Support the Project Manager in executing work aligned with the project schedule, scope, and objectives. Qualifications and Education Requirements Diploma/ITI or Equivalent qualification in Electrical Engineering Training Training will be provided Job Category: On Roll

Make outbound calls to prospective customers. Respond to incoming calls and handle customer inquiries. Provide product/service information to customers. Follow up on leads generated through marketing campaigns. Maintain a record of customer interactions and update the CRM system. Meet daily/weekly/monthly call and conversion targets. Handle complaints professionally and escalate issues when necessary. Maintain a high level of product knowledge to offer accurate information. Bachelor’s degree is mandatory Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Monday to Friday Weekend availability Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Job Title: Accountant - Bar Hotel Organization: Gentleman Regency Plaza (A 4-Star Property under Gentleman Chit Funds (India) Pvt. Ltd.) About the Property: GMC Regency Plaza , located in the heart of Kalavoor, Alappuzha , is a premium 4-star hospitality destination operating under the prestigious Gentleman Chit Funds (India) Pvt. Ltd. Our commitment to operational excellence and guest satisfaction is reflected not only in our services but also in the quality of professionals we bring on board. Position Summary: We are currently seeking a qualified, detail-oriented, and dedicated Accountant to manage and oversee the financial operations of our property. The ideal candidate will bring sound accounting principles, integrity, and a proactive approach to financial management within the hospitality sector. Key Responsibilities: Maintain and manage day-to-day accounting operations Prepare financial statements, balance sheets, and profit & loss accounts Handle accounts payable/receivable, ledgers, and reconciliation Monitor budgets, expenses, and cash flow Ensure compliance with statutory requirements including GST, TDS, PF, and ESI Liaise with auditors, banks, and other external partners as required Maintain accurate documentation and support for all financial transactions Assist in payroll processing and other HR finance-related functions Generate timely reports for management review Preferred Candidate Profile: Educational Qualification: B.Com/M.Com or equivalent in Accounting/Finance Experience: Minimum 2–3 years in a similar role, preferably in the hospitality industry Proficiency in accounting software (Tally, MS Excel, etc.) Strong knowledge of statutory compliances and tax procedures High level of accuracy, attention to detail, and time management Excellent communication and coordination skills Ability to work independently with a strong sense of responsibility and confidentiality Why Join Us? Opportunity to be a part of a fast-growing hospitality group Professional work environment with supportive leadership Scope for career advancement within the Gentleman Group Competitive compensation and benefits Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Schedule: Day shift Work Location: In person

Relationship Officer BANCASSURANCE is a customer-facing professionals in the banking industry, so their primary job responsibilities are to explain, sell, and liaison between the bank and customers. freashers can also apply.

You're ideal for this role if You're interested in guiding students with their career decisions You've the empathy to address all queries regarding NxtWave courses for potential learners and help them make a decision faster You've proven experience of direct interactions with customers (an added advantage) You're looking to work in the environment of a high-growth startup Having 6 months or above of experience in sales, particularly within the EdTech sector, is advantageous. What will you be doing? Acting as a mentor & guide, being a source of career advice for potential learners. Counselling learning prospects, offering career advice, and providing a sense of how CCBP 4.0 Programs can accelerate their career. Establishing the effectiveness and uniqueness of CCBP 4.0 Programs. Taking responsibility for the entire sales closing life cycle for your assigned leads. Phone/video calls, product demonstration, sales closing, and post-sales relationship management fall under this category. Maintaining a detailed database of all the interactions with the leads and providing constant feedback on the quality of the leads to the respective team. Carrying weekly revenue and enrollment targets. What are we looking for? An individual with excellent Malayalam Communication skills, interpersonal abilities, and presentation skills. Highly dedicated individuals who are hardworking and extremely determined. Reliable and trustworthy individuals who can easily build rapport with prospects. People with a strong sense of empathy and great patience. People with a systematic approach to building sales funnels, tracking feedback, prioritizing tasks, and consistently exceeding targets within deadlines. A sales mindset to effectively communicate NxtWave offerings to prospective learners and achieve revenue targets. Passion for delivering the highest levels of customer service at all times. Languages Known: Native speaker of Malayalam. Proficiency in English will be an advantage. What do we offer? Earn up to 6 LPA (3.6 LPA Fixed + performance-based incentives) Work Location & Working Days: Work from Home 6 days a week

We are looking for Customer Support Advisors that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. Roles and Responsibilities Interacting with customers over the phone, by email, or by chat to provide information and services Answering customer inquiries and complaints Handling customer issues and conflicts Escalating issues to the appropriate team Good understanding of Customer Support Business Preferred candidate profile - Graduates only - Good communication skills - Should be OK to travel to Gurgaon for 20 days training ( Paid Training ) - Should be OK to handle customers over calls ( 70+ calls per day ) - 9am - 10pm window shift ( Any 9 hours will be given ) - Only day shifts - Rotational week offs - No leaves will be provided in the training period - Work from office only

We're looking for energetic and customer-focused Sales Executives to visit customers' homes, conduct eye tests, and sell Lenskart spectacles. As a Sales Executive, you'll: Visit customers' homes based on scheduled appointments Conduct eye tests using specialized equipment Sell Lenskart spectacles and provide exceptional customer service Carry a 20-25 kg bag with eye check equipment and eyewears Meet sales targets and earn attractive commissions Compensation Package: Variable compensation based on sales performance Travel allowances Training: 30-days comprehensive training in Navi Mumbai on eye checkups and sales techniques Candidates must be willing to stay/travel to the training location for 30 days Support and product training Requirements: Graduate or Diploma holder Fresher/Experienced Excellent communication and interpersonal skills Ability to lift and carry equipment (20-25 kg) Willingness to travel and work flexible hours Must possess a valid driving license Must own a bike (two-wheeler)

About the Role The role of an Optometrist at Lenskart is different from competing brands and is not limited to only eye check-ups but also includes sales as a critical deliverable. He/she plays a key role in delivering technical expertise through eye-checks, dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer experience. Responsibilities Area Activities expected to be performed by a Lenskart Optometrist Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers Understanding the POS system to ensure that the transactions are processed effectively Being dedicated to customer satisfaction and resolving any concerns that the customer has Customer focus: Driving Net. Personal attributes & competencies Minimum qualification : Diploma/ Bachelors in Optometry Freshers are eligible to apply- no minimum work experience required Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibilities Store Visit Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores In Store Duty Act as a Mentor and Coach to Fresher Optometrists. Help them with Sales Pitch, Technical Dispensing Guidance, Troubleshooting, Customer Query Handling etc. Must also work as a store optometrist during busy hours, high sale days or to cover shifts of those who are on leave. Check eye test, QC drawers, Wooqer entries, CL expiry, merchandise, Instrument calibration, KMT products etc. To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example Manpower To welcome new talent from market, conduct interview and on board. Initiation Prepare and conduct meetings with respective AOMs to discuss reviews, performance or proposals Training For new staff - Undertake regular reviews, analyse SOPs such as eye test, quality check, dispensing, contact lens, troubleshoot, deliver to measure the impact of training on store performance. Identify and Train the Store staff to help them achieve their goals Audit Periodically audit their eye test and dispensing performance Team Leader Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Revenue Maximise In-Store Revenue through Optometrists through continuous training, periodic reviews, increasing number of eye tests done at store and reducing returns Team Work Work as a member of Business Team to accomplish goals and objectives. Participate in regional, departmental, executive, operational meeting as appropriate Documentation Maintain documentation and Report daily to PS regional manager on store visit summary Working Hours Same as store shift and as per business needs. Must work on weekends and public holidays to support store business Personal attributes & competencies Minimum qualification - Diploma in Optometry with minimum 3 years of retail experience and a good track record Good Knowledge in Optometry, Refraction, Eye Wear Products, Dispensing and Measurements Must be ready to travel anywhere in India as per Business requirements Passionate about Sales, Retail, Customer service and Training Good understanding of market and product analysis Must have leadership qualities such as - lead by example, coaching, motivating, great communication and never give up attitude Energy, influence, 10 x think entrepreneur mind-set etc

About the Role Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to Lenskart customers. He/she plays a pivotal role in driving the revenue achieved by the store. Responsibilities Area Activities expected to be performed by a Lenskart Sales Associate Customer focus Sales Associate is expected to greet and welcome all walk-in customers and guide them toward the clinic, promoting the free eye check-up He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers He/she must possess a basic understanding of the POS system to ensure that the transactions are processed effectively He/she must be dedicated to customer satisfaction and must go beyond his means to resolve any concerns that the customer has Product recommendation With the information received from the Optometrist and the customer, he/she will present the customer with an optimal selection of products. This opportunity may be used to strike a conversation and convert it into sales He/she is expected to understand the unstated needs of the customer, ask relevant questions, and pick the right time to pitch the recommended solutions Achieving sales targets & SOP adherence Sales Associate is expected to achieve the assigned target for sales, eye-test conversion, and returns. He/she must follow all assigned SOPs diligently Post making the sale, he/she is responsible for coordinating with the customer for product pick up, after receiving due communication from the warehouse. He/she will verify the accuracy of the lenses fitted before handing over the product to the customer. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage Store upkeep & maintenance He/she is expected to maintain Lenskart standards of hygiene in the store with respect to the overall display, frames, instruments, and other store equipment by cleaning them regularly He/she must ensure the security of all Lenskart equipment and ensure there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear articulation and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

Key Responsibilities Customer Services Meet & Greet the customers Assisting customers throughout the shopping journey Sharing product features & benefit with the customers Explaining services , building trust & loyalty Resolving Customers queries pre & post Sale Ensure product delivery to the customer on time Receive feedback from the customer on services & product Inventory Management Daily quick count of all the PIDs available in the store Receive bulk shipment , physical count & mark receive in the system on daily basis Daily replenishment to fill the display gap Check the bad inventory /damage product & keep it on designated place Ensure daily handover & receiving product from VRX through HOP app Highlight inventory mismatch /discrepancy to the Store Manager Operational Process Following the VM guidelines Maintain cleanliness & hygiene in the store Update all the SOPs file on daily basis Reconcile daily cash & card sale

About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store

Roles and Responsibilities Manage sales activities in showroom, including generating leads, making presentations, and closing deals. Develop strong relationships with customers to understand their needs and preferences. Maintain accurate records of customer interactions, orders, and inventory management. Collaborate with other team members to achieve sales targets and improve overall performance. Ensure timely delivery of products to customers while maintaining high levels of customer satisfaction.

Key Responsibilities: Source & screen relevant profiles through multiple channels including Employee Referrals, Social Networking Sites, Alumni Base, Head Hunting, Passive Sourcing and ensure a healthy source mix is maintained To manage the end to end recruiting process for our retail business To ensure 95% manning capacity at all times Build great partnership with business in terms of understanding the needs and delivering as per agreed SLAs Developing & managing respective competition portfolio by rigorous sourcing Conduct interviews and assess candidate qualifications and fit for the role and the company culture Coordinate with hiring managers and candidates to schedule interviews and follow-up communication Manage end to end recruitment process, including negotiating job offers and driving closures Minimum Qualifications: Bachelor's degree in Human Resources or related field Minimum of 3+ years of experience in recruiting for a variety of positions and levels Strong understanding of recruitment best practices and trends Good communication and interpersonal skills Ability to work in a fast-paced, dynamic environment Strong attention to detail and organizational skills Ability to work independently and as part of a team

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate profileUnder graduate 7 year experience as store manager mandatory Graduate 4 year experience as store manager mandatory

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regional level to identify improvement opportunities. f. Serve as critical strategy planning link between Corporate and the field organization. g. Translate corporate goals including financial returns, sales growth and market share, into business plans. h. Assess field capability and establish performance priorities at group level. Manpower Planning & People Development a. Working with the HR team and the Store Manager in ensuring staffing levels are adequate to effectively operate the store b. Direct responsibility for professional development of Lenskart Associates c. Assess and prioritize advanced management skill gaps including those related to design and implementation of business plans, forecasts, financial analysis, associate development and communication. d. Conduct two-way, formal and informal performance evaluations of Lenskart Associates which review professional development needs and accomplishments as well as overall achievement of management objectives e. Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. f. Overall responsibility for associate development Managing P&L of the Assigned Stores a. Responsible for managing and maintaining territory and store budgets to ensure profitability at store as well as territory level b. Managing the top and bottom line effectively of the assigned territory and stores c. Responsible for reducing shrinkage d. Managing the productivity of the staff e. Using cost effective methods to ensure productivity of the respective territory Managing and Maintaining High Standards of Retail Operations a. Regular Store Visits to: Audit stores Coaching the Store Managers Motivate staff through sales discussions Check VM, stock availability Check store hygiene, grooming Assess discipline levels in store opening times, staff attendance, process adherence etc. b. Analyze data before Store Visits Monitoring Sales through data. Assessing the productivity and achievements of the stores Store Staffing levels. Product flow, supply, demand and shrinkage. NPS and MC scores Reviewing measures to achieve performance targets a. Bridge communication between Management and floor Recommending changes to ZM/BH basis visits. Ensure Timely reporting of Data when needed. Implementing and enforcing company regulations Implement process change Attending conferences, events and meetings at regional as well as corporate level to enhance knowledge and skill sets Inventory Management a. Ensures availability of required merchandise and services at each of the assigned stores b. Ensuring that inventory levels are well balanced and making key decisions about inventory control at each of the assigned stores c. Ensuring physical verification of inventory on regular intervals is being conducted at each of the assigned stores d. Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed e. Ensuring necessary quality checks for the new products is being conducted in a timely manner f. Responsible for reducing shrinkage at store level g. Working very closely with various departments in the organization till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Key Personal and Professional Attributes: a) Collaborative Skills : The role requires the incumbent to work closely and coordinate with the Internal and external teams to create success. S/he should be able to seamlessly navigate these relationship dynamics in a high growth, young, agile business environment. b) Functional understanding: The role is critical for the business performance and would require the incumbent to create a competitive business advantage. It would be critical to analyze the effectiveness of the processes on a day to day basis and course correct. c) Data driven/ Analytical: The role is required to drive specific process efficiency metrics and would be accountable to drive data-driven decision making. d) Results oriented : The role is required to work on deliver on daily numbers, short-term goals and long-term milestones set by business and efficacy. Meeting these milestones would be critical to create success. e) Extroverted Personality f) Pleasant & Friendly who can be easily approached g) Pragmatic Leaders who are self -motivated and resilient h) Passionate i) Energetic j) Positive Attitude k) Ability to handle stressful situations l) Problem Solving & Decision Making m) Assertive n) Sales Driven & Number Oriented Team player Candidate Profile: a) Full Time Post Graduate with 7-9 years of relevant experience into retail industry b) Post-Graduation is a must c) Very strong communication skills- both written and verbal and must be a good orator d) Should have hands on experience working on Microsoft Office- Including Excel, PPT & Word e) Strong inter-personal skills (friendly, caring & patient) f) Sales oriented g) Strong Management/leadership skills. h) Strong organizational skills. i) Strong team builder Required Managerial Competencies People Management a) Mentors team members and colleagues; guides them with regard to development and career progression. b) Clearly communicates work responsibilities and expectations and takes steps to balance the workload among team members. c) Anticipates the effect of an action on other people and modifies such action accordingly. d) Resolves conflicts among colleagues in just and fair manner Proactive Problem Solving Skills a) Anticipates problems before they develop, and takes steps to avert them. b) Considers a situation from multiple perspectives before deciding on a course of action. c) Adept at managing the flow of information in times of crisis. d) Appeals to reason, facts, and figures and adapts managerial style based on the demands of the situation Commercial Savviness a) Protects the commercial interests of the company with the aim of maximizing revenue. b) Takes appropriate business decisions after performing a cost-benefit analysis and pre-empts problems and resolves them, ensuring minimal business loss. c) Builds and manages workforce based on organizational goals and budget constraints Customer Expectation Management a) Adept at balancing the interests of the company with the needs and expectations of the client/customer b) Responds deliberately and diplomatically to protect company interests c) Communicates effectively about sensitive matters and influences the client/customer when required Planning and Organizing a) Adept at prioritization and time management to ensure efficient and timely completion of assignments b) Manages and shifts priorities as required and incorporates new approaches c) Delegates work effectively among team members Required Personality Traits a) Extraversion - The trait is marked by pronounced engagement with the external world. Extraverts enjoy interacting with people, and are often perceived as full of energy. They tend to be enthusiastic, action-oriented individuals. They possess high group visibility, like to talk, and assert themselves b) Conscientiousness - It is a tendency to display self-discipline, act dutifully, and strive for achievement against measures or outside expectations. It is related to the way in which people control, regulate, and direct their impulses. High scores on conscientiousness indicate a preference for planned rather than spontaneous behavior c) Openness to Experience - Openness is a general appreciation for art, emotion, adventure, unusual ideas, imagination, curiosity, and variety of experience. People who are open to experience are intellectually curious, open to emotion, sensitive to beauty and willing to try new things. They tend to be, when compared to closed people, more creative and more aware of their feelings d) Agreeableness - The agreeableness trait reflects individual differences in general concern for social harmony. Agreeable individuals value getting along with others. They are generally considerate, kind, generous, trusting and trustworthy, helpful, and willing to compromise their interests with others. e) Polychronicity - it is defined as a continuum, and preferences for degrees of engagement. At one extreme is the pattern of focusing on one task at a time, interpreting other potential tasks and events as interruptions and attempting to shield one's chosen task from such interference. The other extreme is actually open-ended, it involves engagement in several tasks simultaneously, sometimes literally simultaneously and sometimes in a frequent back-and-forth engagement pattern f) Emotional Stability - People high on emotional stability do not tend to have a negative outlook of the future and hence are usually calmer. Persons who score low in emotional stability generally have a fearful and negative disposition, with an ominous foreboding about things.

Role & responsibilities Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers Understanding the POS system to ensure that the transactions are processed effectively Being dedicated to customer satisfaction and resolving any concerns that the customer has Product recommendation Presenting the customer with an optimal selection of products based on customer preferences Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions Achieving sales Vs. Plan & SOP adherence Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs Post making the sale, coordinating with the customer for product pick-up, after receiving due communication from the warehouse. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage. Store upkeep & maintenance Maintaining the store as per Lenskart standards, cleaning the frames and other equipment regularly, and ensuring there is no deviation as per the SOP Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Preferred candidate profile Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

RPMG: Cluster Portfolio Manager - Reach Market INTERNAL USAGE No. of Vacancies Reports to Circle Portfolio Manager Is a Team leader Y Team Size Grade AVP/VP Business Retail Products Department Retail Portfolio Management Group Sub - Department Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Cluster Portfolio Manager handles multiple geographies on delinquent portfolio for retail products. Cluster Portfolio Manager ensures NPA resolution and manages the portfolio as per the existing process. Cluster Portfolio Manager also ensures compliance with the audit procedures of the bank Key Responsibilities Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level Prepare contingency plan for all collection related activities. Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure that all collection agencies are fully compliant with RBI guidelines and bank s collection policy Ensure adherence to the set process and audit requirements in place Ensure minimum forward flow from the buckets Ensure that assigned locations and collections agencies have sufficient manpower Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute 10 to 15 years with relevant experience. Role Proficiencies Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Extensive geographical knowledge. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and deadlines.