Job Opportunity For NOC Operations Engineer - Software

The NOC team is responsible for monitoring the Cloud infrastructure by using monitoring and alerting systems. The Network Operations Center ( NOC), Monitoring Specialist / L1 Engineers is responsible for extended monitoring, support and level 1 remedial activities of Gain sight Production Infrastructure. Knowledge of NOC services and procedures are required along with good communication skills, for consulting with users and next tier resources to determine and remediate application , Infrastructure or system functionality issues.

Required Skills:

• Minimum 2 to 4 years of relevant experience
• Technical Degree and/or equivalent experience and training preferred
• Strong analytical skills and able to collate and interpret data from various sources
• Ability to assess and prioritize alerts and respond or escalate accordingly
• Must be willing to work in shift operations in a 24/7/365 rotational work environment
• Good verbal and written English communication skills and attention to detail

Required Technical Skills:

• Linux administration , RHCE certification would be a plus
• Basic System administration skills
• Knowledge and use of common industry monitoring and support tools. ( exnagios, Xymon etc)
• Intermediate skills / working knowledge of Linux, Databases and Open Source environments
• Basic database SQL knowledge would be a plus.