Job openings For Implementation lead-Pelatro Ltd_ Bangalore

About Pelatro:

Pelatro Limited

Contextual Customer Engagement Hub

Founded in April 2013 by Subash Menon and Sudeesh Yezhuvath

Acquired assets from Danateq in Aug, 2018

Recognised by leading analyst firms like Gartner , Forrester and Frost & Sullivan.

41+ customers in 32 countries |350+ employees | 10+ Patents in Big Data technologies | Processing 1.3 billion subscriber data globally , Pelatros mViva Multi-Channel Marketing Hub facilitates extensive and deep customer engagement with the twin objectives of revenue increase and churn reduction. This is achieved through segment of one marketing and communication enabling Enterprises to target each subscriber and send relevant and contextual offers.

Expeiance:6 to 12 Years

Location: Bangalore

NP: Max 60 Days

• Hands on experience of product installation and troubleshooting.
• Responsible for leading the delivery role for a critical application.
• Managing a team of delivery engineers to under the project agreed timelines.
• Constant engagement with customer as first level of escalation.
• Deployment of new releases of product/CRs as part of implementation.
• Take accountability of direct customer experience by engaging with various customer teams and external vendors.
• Constant interaction with L3 and Engineering support for reporting and fixing issues.
• Periodic reports to senior management about project progress, risks and RCA and continual improvements.
• Able to manage customers in different time zones and regions.

1. Very good knowledge on Unix and Shell scripting

2. 7+ year experience with Telecom BSS/OSS solution on L2/L3 or Implementation on lead roles.

3. Good understanding of Linux and shell scripting.

4. Good understanding of RDBMS.

5. Preferred knowledge on Hadoop/HBase/PostGreSQL

6. Extensive experience of systems development including involvement in all major stages of software development projects.

7. Good Knowledge and appreciation of systems development lifecycles and methodologies.

8. Well established communication, presentation, motivational and inter-personal skills associated with person-management abilities.

9. Thorough understanding, appreciation and analysis of the issues underlying systems development.

10. Experience of the technical aspects of the relevant technologies, software and hardware, to be employed.

11. Experience in managing a team of size 5-10 members.

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If you're interested, share your updated resume with this email ID: Akshatha.vr@pelatro.com/Veena.j@pelatro.com.

Regards,

Akshatha