Job Opening || HRSD Technical Lead || Pune

Dear Candidate

Greetings from Technogen !!!

We thank you for taking time about your competencies and skills, while allowing us an opportunity to explain about us and our Technogen, we understand that your experience and expertise are relevant the current open with our clients.

About Technogen : https://technogenindia.com/

Technogen India Pvt. Ltd. is a boutique Talent & IT Solutions company, founded in 2008, has been serving global customers for over last 2 decades,.

Talent Solutions: We assist several GCCs, Global MNCs and IT majors on their critical and unique IT talent needs through our services around Recruitment Process Outsourcing (RPO), contract staffing, permanent hiring, Hire-Train-Deploy (HTD), Build-Operate-Transfer (BOT) and Offshore staffing.

Job Title: HRSD Technical Lead

Required Experience :6+ Years

Location : Pune

Job Summary:-

We are seeking a highly skilled **HRSD Technical Lead** with over 6 years of experience in the **ServiceNow ecosystem**, with strong expertise across

**HR Service Delivery (HRSD),**ITOM**, **ITSM**, and **SPM (Strategic Portfolio Management)**.

The ideal candidate should have prior technical leadership experience and excellent communication skills to lead projects, mentor teams, and collaborate with stakeholders across functions.

Key Responsibilities:**

* Lead the design, development, and deployment of **ServiceNow HRSD** solutions and integrations.

* Provide technical oversight across multiple ServiceNow modules including **ITOM**, **ITSM**, and **SPM**.

* Act as a hands-on lead for implementation, configuration, and customization within the platform.

* Guide and mentor junior developers and ensure adherence to coding standards and best practices.

* Collaborate with business analysts and stakeholders to translate business requirements into technical solutions.

* Conduct code reviews and ensure overall solution performance, scalability, and security.

* Drive continuous improvement initiatives in platform usage and delivery methodologies.

* Support platform upgrades, patching, and production support activities.

Required Skills & Qualifications:**

* **6+ years of experience** working with **ServiceNow**, with deep hands-on knowledge of **HRSD**.

* Proven expertise in **ITOM, ITSM**, and **SPM** modules.

* Prior experience in a **technical lead** or team leadership role.

* Strong scripting skills (JavaScript, Glide API), REST/SOAP integrations, and ServiceNow best practices.

* Excellent communication, stakeholder management, and team collaboration skills.

* ServiceNow certifications (e.g., Certified System Administrator, HRSD Implementation Specialist) are a plus.

Preferred Qualifications:**

* Experience with Agile/Scrum delivery frameworks.

* Exposure to enterprise-grade ServiceNow implementations and global rollouts.

* Familiarity with ITIL, security, and compliance standards.