Jewellery Craftsman

Key Responsibilities
1. Jewellery Repair & Modification Perform high-precision ring resizing, soldering, diamond/gemstone setting, and polishing across gold and platinum jewellery. Execute in-store repair work on brand products while maintaining luxury-grade finish and craftsmanship. Ensure all repairs are completed within committed turnaround timelines. 2. Old Gold Melting & Valuation Support Conduct old gold melting using appropriate techniques and tools as per exchange procedures. Follow SOPs for melting, purity analysis, weight recording, and recovery, ensuring transparency and accountability. Provide technical inputs to the sales team during gold exchange assessments. 3. Metal and Gemstone Expertise Work confidently with 14K, 18K, 22K gold and platinum jewellery. Apply proper repair techniques based on metal characteristics and structural integrity. Accurately identify and handle diamonds and gemstones during repairs or settings. 4. Repair Stock Handling & Weekly Audits Maintain and manage in-store repair spares including stones, solitaires, shanks, wires, screws, clasps, etc. Ensure all items are tagged, stored securely, and tracked with accurate documentation. Tally opening and closing balances of repair stock on a daily basis. Conduct weekly audits of repair inventory and coordinate with the Boutique Commercial Manager for variance reconciliation or reorder needs. 5. Safety, Compliance & Workshop Maintenance Follow store-level SOPs, compliance, and safety protocols for tools, product handling, and repairs. Operate machinery (e.g., melting units, polishing motors, soldering equipment) safely and responsibly. Maintain a clean, organized, and professional in-store workshop at all times. Log all service activities and inventory updates in manual or digital registers as per policy. Skills & Competencies Required Expert-level skills in soldering, resizing, diamond setting, filing, and polishing Proven ability to work with multiple gold karats and platinum Familiarity with melting procedures, workshop tools, and safety guidelines Strong attention to detail with a commitment to luxury-level finishing Competence in basic recordkeeping and stock tracking Ability to work independently, manage time, and coordinate with team members and clients Qualifications & Experience 5-7 years of experience as a Karigar in a luxury or branded jewellery environment Experience in old gold melting and gold recovery processes is preferred Strong knowledge of jewellery construction and workshop standards