Job
Description
We help the world run better WHAT YOULL DO Working in operations team ensure timely and effective response to major incidents and crises. Coordinate with various teams to resolve incidents and restore normal service operations as quickly as possible. Perform root cause analysis for all major incidents. Develop and implement preventive measures to avoid recurrence. Perform regular maintenance tasks for databases, including backups, updates, and patch management, to ensure the stability and security. Maintain clear and effective communication with stakeholders throughout the incident lifecycle. Provide regular updates on incident status, impact, and resolution efforts. Continuously monitor system performance, identify issues, and implement solutions to maintain optimal functionality. Implement and monitor security measures to protect data and ensure compliance with industry standards. Work closely with cross-functional teams to align operations with business objectives and drive continuous improvement. Drive continuous improvement initiatives to increase operational efficiency, security, and system availability WHAT YOU BRING 8 - 12 years of work experience in technical operation of SAP HANA Database, SAP HANA Cloud and BTP platform. Experience in DB installation, upgrade, planning, setup, and implementation. Experience in troubleshooting and performing in-depth root cause analysis of issues. Hands-on experience in both scale-up and scale-out HANA systems. Strong technical knowledge in DB security, backup and recovery, system copies, high availability and disaster recovery scenarios, and replication knowledge. Experience in SAP HANA Cloud implementation, deployments, and migrations from on-premises environments. Experience in managing SAP BTP environments, including configuration, maintenance, and optimization. Knowledge in performance troubleshooting and optimization at database level. Willingness to learn and own topics and share knowledge with the team. Willingness to take on-call duty and weekend tasks. Capable of working in an international team environment MEET YOUR TEAM As part of Corporate Processes and Information Technology(CP&IT), IT Operations is SAPs platform provider and responsible for running SAP s critical business applications. Within IT Operations, the service unit Business Infrastructure Operations (BIO) is responsible for 24x7 secure operations of important and critical SAP systems and applications embedded in an international delivery approach. BIO runs hybrid environment with various operating systems and databases on on-prem, IaaS on Public (Azure) and Private cloud Infrastructure. BIO works in close collaboration with SAP development and porting teams as a trusted partner to implement the latest and greatest product releases which serve as reference to SAP customers. The teams are distributed globally and located in Germany, India and Mexico. Bring out your best SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for . Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 428207 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 428207 Posted Date: Jun 10, 2025 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:
