IT Technician

IT Technician

A family run business is looking an IT technician to be first employee to kick start the set up of a new office based in Mohali to take on all aspects to do with IT for the organisation.

As an IT Technician you will be required to:

· Install, maintain, and repair systems.

· have a good knowledge of computers, including hardware, software and ability to research software and apps.

· Being involved in efficiently delivering IT related projects.

· Investigate performance related tasks a software can offer and use this knowledge to train the end user.

· Have the ability to use non technical terms to provide remote and on-site technical support and training to operators and internal teams.

· Conduct performance testing on equipment across the organisation

· Assist the company by suggesting and implementing time saving methods to improve efficiency.

· Build strong relationships with your manager by providing excellent service and timely solutions.

· Using Social media apps to promote products by creating posters to increase brand awareness.

· Working on the back end of our E commerce store to change prices, make web page amendments/imprivements and store layouts using Shopify.

· Assist with relevant IT aspects for on/off boarding new employees

· Maintain and improve cloud infrastructure

What You need to bring:

The ideal candidate will

· Have experience using Fastfields

· Has HTML and liquid coding understanding.

· Have experience using Shopify

· Have experience in creating Social Media posts

· Excellent knowledge in Windows 11 installation and configuration

· Excellent knowledge with Microsoft 365 administrative suite

· Proven experience in problem solving & fault-finding skills including decision making, clear communication, research & analysis skills.

· Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc...

· 2+ years' experience working with medium-large businesses along with a minimum of 3 years' IT experience in a corporate or services environment

· Excellent knowledge of user & group management

· Ability to learn on your feet

· Strong communication skills

· Excellent troubleshooting and problem resolution skills

· Excellent customer experience

· Positive attitude to work

· Strive to continuous improvement

· Able to work independently under pressure

If you have 3 years experience in a corporate IT environment and would like the oppurtunity to have a steady income please apply.

What can we offer the right candidate:

· Salary – INR 18,000 per month

· Complimentary teas/coffees

· Job stability (once a a three month probationary period is passed)

· Oppurtunity to make a difference and be noticed in the organisation.

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:

• Paid time off