IT Technical Support Executive

As an IT Technical Support Executive at our company, you will be an integral part of our growing team, utilizing your passion for Technology to assist customers in need. You will be responsible for troubleshooting and resolving technical issues related to software, hardware, or systems. Your role will involve providing step-by-step guidance to customers, maintaining accurate records of interactions, and ensuring that customer issues are completely resolved. Your strong knowledge of Technology and Business products will be essential in delivering high-quality support. Key Responsibilities: - Troubleshoot and resolve technical issues related to software, hardware, or systems. - Provide step-by-step guidance to customers to solve their problems. - Maintain accurate records of customer interactions and solutions provided. - Demonstrate a strong knowledge of Technology and Business products. - Follow up with customers to ensure their issues are completely resolved. What We're Looking For: - Excellent verbal and written communication skills. - Strong understanding of technology and business products. - Excellent problem-solving and analytical abilities. If you are a customer-focused individual who enjoys tackling technical challenges, we welcome you to join our dynamic and supportive team.,