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5.0 - 10.0 years

10 - 15 Lacs

chennai

Work from Office

Roles and Responsibilities Business Needs Identification Business Analysis & Planning Client Analysis Project scope - Responsible for requirements management plans including elicitation, approvals, processes, RAID and scope impacts. Solution Evaluation - Analyzes and assesses solution proposals and able to articulate supporting reasoning. i.e. assessing business readiness, maximizing value vs. spend. Domain Knowledge - Having knowledge or previous work experience relevant to smart cities or industry 4.0 solution development will be an added bonus. Developing competitive analysis and product positioning strategies Defining metrics for products success Incorporating customers feedback Ability to conduct market research and understand trends Build and develop prototype on new technology/trends Lead single handly client intractions,Demos Represent company in different conference and webinars Identify current trends and initiate discussions with different vendors so we can offer different solutions with white labelling Write blog on smart city and relevant technology. Skill Set: Strong knowledge of business analysis, business products, and IT systems. Strong analytical and problem-solving Strong knowledge of AI/ML, IOT, RPA, Smart City, infrastructure Technology, citizen platforms, open data system Understanding and designing of an integrated platforms Requirements Elicitation and Analysis Communication (Verbal and Written), Decision making skills, effective in planning, scheduling and delegation. Must Have : Education: Graduate Bachelors’ degree (any stream) Minimum years of experience: 3 to 5 Years of experience

Posted 1 week ago

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Priority Clients Acquisition Executive, your primary responsibility will be to achieve personal sales targets by focusing on acquiring new High-Value Segment (HVS) customer relationships. You will be required to identify and fulfill customer needs related to Liabilities, Insurance, and Investments as per the Bank's guidelines. Additionally, you will play a crucial role in deepening these relationships through cross-selling various banking products. In terms of Risk Management, you will be expected to conduct Customer Due Diligence (CDD), Market Led Proposition (MLP), and Treating Customers Fairly (TCF) diligently. Maintaining zero tolerance for fraud and mis-selling is imperative. Regular training sessions will be provided to enhance your knowledge and apply it effectively in your job role. It is essential to adhere to all internal policies, guidelines, procedures, and local regulatory requirements. You will also be responsible for reporting any suspicious activities to the Unit Money Laundering Prevention Officer and your line manager. Your conduct as a Priority Clients Acquisition Executive should reflect the highest standards of ethics and align with the Group's Values and Code of Conduct. Demonstrating regulatory and business conduct compliance is crucial, including understanding and adhering to all relevant laws, regulations, guidelines, and the Group's Code of Conduct. Additionally, you will be expected to contribute to achieving the outcomes outlined in the Banks Conduct Principles. To excel in this role, you should possess substantial experience in the banking industry, specifically in CASA sales. Demonstrated success in a similar role, sharp business acumen, excellent interpersonal skills, and multi-cultural awareness are essential. The ability to collaborate with diverse stakeholders, work across geographies, and a minimum of 2-3 years of relevant experience in CASA sales in the region are preferred qualifications. Key Competencies for this role include being action-oriented, customer-focused, collaborative, and having the ability to provide clarity and guidance. Managing ambiguity, developing talent, driving vision and purpose, making quality decisions, and instilling trust are also vital competencies. Additionally, possessing a strategic mindset, courage, and a nimble learning approach will be beneficial. Standard Chartered is an international bank that values diversity, innovation, and making a positive impact. If you are looking for a purpose-driven career in a bank that celebrates unique talents and promotes inclusion, we encourage you to join us. Our core values include doing the right thing, continuous improvement, and working together towards long-term success. As part of our commitment to employee well-being, we offer core bank funding for retirement savings, medical and life insurance, along with flexible benefits. Our inclusive culture supports flexible working arrangements, proactive well-being initiatives, continuous learning opportunities, and a diverse and values-driven work environment. If you are selected to proceed in our recruitment process, you may be required to undergo assessments to determine your suitability for the role. We invite you to explore career opportunities with us at www.sc.com/careers and be part of a purpose-driven organization that values and celebrates diversity across teams, functions, and geographies.,

Posted 4 weeks ago

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As a Post Graduate qualified professional, you will be responsible for monitoring operational and customer service related activities of the Customer Processing Center (CPC) at Standard Chartered Bank. You will ensure adherence to reporting schedules, escalate matters to superiors for advice, and oversee the speedy resolution of customer queries and complaints in accordance with laid down procedures and quality standards. Your role will involve monitoring day-to-day processing and customer service activities of the CPC to meet service standards, resolving customer queries, complaints, and service-related issues. Additionally, you will maintain data and statistics on team performance related to business standards and customer information. In terms of processes, you will provide trade-related services to customers within the agreed turnaround times as per the Service Level Agreement and productivity standards. It will be essential to ensure strict compliance with internal procedures in line with the standards laid down by the bank. To enhance productivity, you will organize workflow to achieve maximum efficiency, monitor team performance regularly, and implement measures to improve efficiency. Developing, training, motivating, and educating staff to enhance morale and performance will also be part of your responsibilities. Risk management will be a key aspect of your role, involving the monitoring of major risk issues and concentrations. You will direct remedial action where necessary, ensure proper functioning of day-to-day controls, periodic monitoring activities, and timely resolution of risk issues. Compliance with internal operating procedures, key control standards, and the bank's data confidentiality policy will be crucial. Governance will require ensuring compliance with all internal procedures, operational controls, and regulatory requirements. You will be responsible for the preparation and submission of returns within agreed time schedules, compliance with policies and procedures related to money laundering prevention, and implementation of group policies on KYC and code of conduct. Your interaction with key stakeholders will include internal departments like CB, CIB, BB, SME, FI, Treasury, IT, Technology, and other Trade CPCs, as well as external entities such as customers, regulatory bodies, auditors, other banks, and vendors. In alignment with Standard Chartered's values, you will be expected to display exemplary conduct, comply with regulatory and business standards, and lead to achieve the outcomes set out in the bank's Conduct Principles. Collaboration in identifying and resolving risk, conduct, and compliance matters will also be part of your role. By working at Standard Chartered, you will have the opportunity to be part of an inclusive and values-driven organization that celebrates diversity and supports continuous learning and development. The bank offers various benefits such as retirement savings, medical and life insurance, flexible working options, wellbeing support, and a continuous learning culture to foster personal and professional growth.,

Posted 1 month ago

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As the responsible individual for monitoring operational and customer service related activities of the CPC, it is your duty to ensure adherence to reporting schedules and escalate matters to superiors for advice. It is crucial to ensure speedy resolution of customer queries and complaints in accordance with laid down procedures and Quality standards. In terms of business, your role involves monitoring the day-to-day processing and customer service activities related to CPC with the primary purpose of meeting service standards. Additionally, resolving customer queries/complaints and service-related issues are essential tasks. Maintaining data and statistics on the team's performance related to business standards, customer information, etc., is also part of your responsibilities. Regarding processes, you are required to provide Trade-related Services to Customers and meet turnaround times as per the Service Level Agreement and productivity standards. Ensuring strict compliance with internal procedures in line with the standards laid down as per DOI is imperative for smooth operations. In managing people and talent, organizing workflow to achieve maximum productivity, regularly monitoring the team's performance to improve efficiency, developing, training, motivating, and educating staff, as well as enhancing staff morale, are key aspects of your role. Risk management is a critical component of your responsibilities, involving monitoring all major risk issues and concentrations, directing remedial action where appropriate, ensuring adequate reporting to Risk Committees, and complying with internal operating procedures and Key Control Standards. Complete compliance with the Bank's data confidentiality policy at all times is mandatory. Governance plays a vital role in your role, requiring you to ensure compliance with all internal procedures, operational controls, and regulatory requirements. Additionally, preparing Returns (Group and Regulatory) and submitting them within agreed time schedules, complying with all policies and procedures related to money laundering prevention, Group Sanctions Procedures, Group Policies on KYC, and Group Code of Conduct are crucial tasks. Moreover, you are expected to ensure timely archival of documents, maintain records as per the Group policy, and prevent operating losses. Displaying exemplary conduct and living by the Group's Values and Code of Conduct, embedding the highest standards of ethics, including regulatory and business conduct, and collaborating effectively to identify, escalate, mitigate, and resolve risk, conduct, and compliance matters are part of your responsibility. The key stakeholders you will be interacting with include internal departments such as CB, CIB, BB, SME, FI, Treasury, IT, Technology, other Trade CPCs, CSG/CMS, as well as external entities like customers, personnel in RBI and other regulatory bodies, statutory/external auditors, counterparts in other banks, archival vendors, other vendors, and GBS. To excel in this role, you should possess skills in MS Office/Excel, Business Market Knowledge, Business Products, and processes, as well as Regulatory Guidelines. The ideal candidate is a Graduate with a proactive approach to work and a commitment to upholding the bank's values and code of conduct. Standard Chartered is an international bank dedicated to making a positive difference for clients, communities, and employees. If you are seeking a purpose-driven career with a bank that values diversity and inclusion, we invite you to join us. Together, we strive to drive commerce and prosperity through our unique diversity, living by our valued behaviors and brand promise. You can expect support for your wellbeing, continuous learning opportunities, and an inclusive environment where everyone can realize their full potential.,

Posted 1 month ago

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3.0 - 7.0 years

0 Lacs

haryana

On-site

As a Business Clients Acquisition Executive at Standard Chartered Bank, your primary goal is to meet the business objectives set by the country's Business Banking Segment. You will be responsible for customer-focused need-based selling, deepening customer relationships, and maximizing penetration in the market. Your key focus areas will include achieving MOM Business targets for both New to Bank (NTB) and Current Account and Savings Account (CASA) customers as per the Performance scorecard. You will need to engage in segment-focused, customer-centric needs-based selling to acquire new High-Value Segment (HVS) customer relationships. Additionally, you will be required to fulfill their needs related to Liabilities, Trade, and Forex services as mandated by the Bank. Operational quality is crucial in your role, and you must ensure error-free customer applications and documentation. By practicing appropriate sales and marketing skills, you will be expected to drive responsive and responsible selling practices while aiming for zero customer complaints. Building a transparent and collaborative culture within the team is important, where incentives are tied to supporting Client Income based on specific performance metrics aligned with the Bank's values. Risk management is a key aspect of your responsibilities, requiring you to conduct Customer Due Diligence (CDD), Money Laundering Prevention (MLP), and Treating Customers Fairly (TCF) diligently. Maintaining a zero-tolerance policy towards fraud and mis-selling is essential. Compliance with all policies, guidelines, procedures, and local regulatory requirements is mandatory, including reporting any suspicious activities to the relevant authorities. Your role also involves promoting a culture of compliance with internal controls and external regulatory frameworks, ensuring that ethical standards, regulatory requirements, and business conduct principles are consistently upheld. To excel in this position, you should possess a strong understanding of Business Market Knowledge and Products Processes. A graduate degree is a must, and MBAs would be advantageous. Candidates with at least 3-4 years of sales experience in Business Banking, particularly in sourcing and managing quality cash-rich Current Accounts from sectors like IT, ITES, E-Commerce, Startups, MNCs, and other New Age corporates, are preferred. Additional certifications such as AMFI, IRDA, and other relevant qualifications will be beneficial. Strong communication, negotiation, and interpersonal skills are essential for influencing outcomes and fostering team spirit. Having good market knowledge and customer segment insights will be an advantage in this role. Standard Chartered is an international bank committed to making a positive difference for clients, communities, and employees. If you are looking for a purpose-driven career in a diverse and inclusive work environment, where continuous learning and growth opportunities are valued, we encourage you to apply and be part of our team. At Standard Chartered, we prioritize doing the right thing, continuous improvement, and collaboration. We offer competitive benefits including core bank funding for retirement savings, medical and life insurance, flexible working options, proactive wellbeing support, and a continuous learning culture to support your professional development. Join us in driving commerce and prosperity through diversity and inclusion, and together, we can build a better future for all. For more information about career opportunities at Standard Chartered Bank, please visit www.sc.com/careers.,

Posted 1 month ago

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