Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

IT Technical Support

Dipole Tech Innovations (OPC) Pvt Ltd

1 - 5 years

0 Lacs

punjab

Posted:2 days ago| Platform: Shine logo

Apply

Skills Required

ie windows remote troubleshooting network monitoring engineers pclaptop issues workstation software installs resolve pc internet connectivity issues peripheral device connectivity smart phone email integration virus removal cleanup vpn connectivity remote worker connectivity email client connectivity support ms office suite support restart services verify log files backup incident logging deploy monitoring agents light dispatching interfacing with vendors manufacturers service support basic server administration maintenance backup monitoring basic remediation steps alert interpretation ticket generation from rmm syste

Work Mode

On-site

Job Type

Full Time

Job Description

As an IT Support Executive at dipoletechi, you will play a crucial role in providing top-notch technical assistance to our clients and end-users. With 1 to 4 years of experience in the field, you will be responsible for ensuring smooth operation of services while adhering to agreed-upon SLAs. Your primary objective will be to act as the central point of contact for all end-user issues, offering both remote and on-site support solutions. Your daily tasks will involve identifying, documenting, and resolving service requests in line with the company's problem management processes. From proactive maintenance of hardware and software to routine server health checks, you will be at the forefront of ensuring seamless operation. Additionally, you will coordinate with vendors when necessary to maintain timely service delivery. To excel in this role, you must possess a wide range of competencies including PC/Laptop troubleshooting, network problem management, virus removal, and server maintenance. Your exceptional customer service and communication skills will be instrumental in providing high-quality support to all stakeholders. Your day-to-day activities will be overseen by the Service Desk Manager, who will manage the N-Central Monitoring Solution and ensure proper prioritization of service requests. Your typical day will involve logging into CRM and RMM systems, addressing newly-assigned service requests, and working on tasks based on priority and SLA requirements. If you are a dedicated professional with a Bachelor's degree and the ability to work night shifts in Mohali, Punjab, we encourage you to apply for this full-time position. Please share your resume with us at hr@dipoletechi.com or contact us at 9517770049 for further details. Your willingness to relocate before starting work will be highly valued, and references are also appreciated. Join us at dipoletechi and be part of a dynamic team that values excellence in service delivery and continuous learning.,

More Jobs at Dipole Tech Innovations (OPC) Pvt Ltd

SEO Executive

Sahibzada Ajit Singh Nagar, Mohali, Punjab

Experience: Not specified

Salary: Not disclosed

Wordpress Developer

Sahibzada Ajit Singh Nagar, Mohali, Punjab

Experience: Not specified

Salary: Not disclosed

Sales Executive

Sahibzada Ajit Singh Nagar, Mohali, Punjab

Experience: Not specified

Salary: Not disclosed

Sales Executive

India

1.0 - 1.0 yrs

INR 2 - 2 Lacs

PHP Developer

Mohali

1.0 - 1.0 yrs

INR 4 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Dipole Tech Innovations (OPC) Pvt Ltd

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

IT Technical Support