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1.0 - 5.0 years

0 Lacs

punjab

On-site

As an IT Support Executive at dipoletechi, you will play a crucial role in providing top-notch technical assistance to our clients and end-users. With 1 to 4 years of experience in the field, you will be responsible for ensuring smooth operation of services while adhering to agreed-upon SLAs. Your primary objective will be to act as the central point of contact for all end-user issues, offering both remote and on-site support solutions. Your daily tasks will involve identifying, documenting, and resolving service requests in line with the company's problem management processes. From proactive maintenance of hardware and software to routine server health checks, you will be at the forefront of ensuring seamless operation. Additionally, you will coordinate with vendors when necessary to maintain timely service delivery. To excel in this role, you must possess a wide range of competencies including PC/Laptop troubleshooting, network problem management, virus removal, and server maintenance. Your exceptional customer service and communication skills will be instrumental in providing high-quality support to all stakeholders. Your day-to-day activities will be overseen by the Service Desk Manager, who will manage the N-Central Monitoring Solution and ensure proper prioritization of service requests. Your typical day will involve logging into CRM and RMM systems, addressing newly-assigned service requests, and working on tasks based on priority and SLA requirements. If you are a dedicated professional with a Bachelor's degree and the ability to work night shifts in Mohali, Punjab, we encourage you to apply for this full-time position. Please share your resume with us at hr@dipoletechi.com or contact us at 9517770049 for further details. Your willingness to relocate before starting work will be highly valued, and references are also appreciated. Join us at dipoletechi and be part of a dynamic team that values excellence in service delivery and continuous learning.,

Posted 1 month ago

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3.0 - 5.0 years

4 - 5 Lacs

Ankleshwar, Panoli GIDC

Work from Office

Job Title: IT Administrator** **Job Summary:** We are seeking an experienced IT Administrator to manage and support IT infrastructure across multiple sites. The ideal candidate will have 3-5 years of experience in IT administration within a Windows environment and Microsoft 365 Cloud services, including M365 email, SharePoint, and Entra ID. This role demands hands-on experience with Group Policy Object (GPO) settings, Windows Server, and Windows 10/11 configurations. **Key Responsibilities:** - Manage and maintain Windows Server environments and client systems (Windows 10/11). - Administer and support Microsoft 365 services, including email, SharePoint, and Entra ID. - Configure and manage GPO settings to ensure compliance and security. - Troubleshoot and resolve IT issues across multiple sites. - Collaborate with cross-functional teams to enhance IT processes and support business needs. - Implement and maintain security best practices to protect company data and resources. - Assist in the development and maintenance of IT documentation and procedures. **Qualifications:** - 3-5 years of IT administration experience in a Windows environment. - Proficiency in Microsoft 365 Cloud services (email, SharePoint, Entra ID). - Strong knowledge of GPO settings, Windows Server, and Windows 10/11 configurations. - Strong problem-solving skills and attention to detail. - Excellent communication and teamwork skills. **Preferred Skills:** - Experience with IT administration managing a small sized corporate environment and implementing security best practices. - Familiarity with Windows Server settings and M365 configurations. - Experience with scripting languages such as Python or PowerShell is preferred but not mandatory. - Azure certifications preferred but not mandatory: - Microsoft Certified: Azure Administrator Associate - Microsoft Certified: Identity and Access Administrator Associate - Microsoft 365 Certified: Administrator Expert **Work Environment:** - Cross-functional environment with responsibilities across multiple sites. - Collaborative team setting with opportunities for professional growth. **Application Process:** Interested candidates should submit their resume and a cover letter outlining their qualifications and experience. on mail id amish.patel@bripha.in whats app 6356907638

Posted 2 months ago

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3.0 - 5.0 years

3 - 5 Lacs

Ankleshwar, Panoli GIDC

Work from Office

Job Title: IT Administrator for Factory / Multiplants Hardware / Software Engg. ** **Job Summary:** We are seeking an experienced IT Administrator to manage and support IT infrastructure across multiple sites. The ideal candidate will have 3-5 years of experience in IT administration within a Windows environment and Microsoft 365 Cloud services, including M365 email, SharePoint, and Entra ID. This role demands hands-on experience with Group Policy Object (GPO) settings, Windows Server, and Windows 10/11 configurations. **Key Responsibilities:** - Manage and maintain Windows Server environments and client systems (Windows 10/11). - Administer and support Microsoft 365 services, including email, SharePoint, and Entra ID. - Configure and manage GPO settings to ensure compliance and security. - Troubleshoot and resolve IT issues across multiple sites. - Collaborate with cross-functional teams to enhance IT processes and support business needs. - Implement and maintain security best practices to protect company data and resources. - Assist in the development and maintenance of IT documentation and procedures. **Qualifications:** - 3-5 years of IT administration experience in a Windows environment. - Proficiency in Microsoft 365 Cloud services (email, SharePoint, Entra ID). - Strong knowledge of GPO settings, Windows Server, and Windows 10/11 configurations. - Strong problem-solving skills and attention to detail. - Excellent communication and teamwork skills. **Preferred Skills:** - Experience with IT administration managing a small sized corporate environment and implementing security best practices. - Familiarity with Windows Server settings and M365 configurations. - Experience with scripting languages such as Python or PowerShell is preferred but not mandatory. - Azure certifications preferred but not mandatory: - Microsoft Certified: Azure Administrator Associate - Microsoft Certified: Identity and Access Administrator Associate - Microsoft 365 Certified: Administrator Expert **Work Environment:** - Cross-functional environment with responsibilities across multiple sites. - Collaborative team setting with opportunities for professional growth. **Application Process:** Interested candidates should submit their resume and a cover letter outlining their qualifications and experience. on mail id amish.patel@bripha.in whats app 6356907638

Posted 2 months ago

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2.0 - 4.0 years

3 - 4 Lacs

hyderabad

Work from Office

Budget Computer Repair & Sales is an Australian-based IT Services business in Perth, Western Australia. Our computer support services include hardware and software repairs, system security solutions, wireless and wired networking services, virus and spyware prevention and removal, data backup and recovery solutions and just about any other type of computer, Mac, or laptop support our customers require at their homes or offices. The Senior IT Technician deals with all Incidents and Service Requests; its the first point of call for all enquiries to IT. As a result of high growth, we have a fantastic opportunity for a Senior IT Technician passionate about providing excellent customer service to join our team. Working in a supportive team environment, you will provide remote support to all possible computer problems that can be resolved remotely. You will be involved in supporting many desktop, server, telephony, and network queries, and you will gain exposure to various technologies. Working hours will be from 7 a.m. to 3:30 p.m. Monday through Friday and 8 a.m. to 12:30 p.m. on Saturday. Public holidays will be as per Western Australia's Public holidays. NOT INDIAN PUBLIC HOLIDAYS. In the event of your successful acceptance, you will be required to provide your official academic certificates from the past two years as a form of guarantee. Are you willing to comply with this requirement? If you are happy with the above three points, continue reading. Requirements: Should be good in English speaking and writing skills 2 years experience in a similar position Knowledge Microsoft Office 365 is a must. Ability to provide telephone-based IT support using computer-based Incident Management Systems and remote support tools Demonstrated depth of technical understanding and knowledge of PC hardware, network architectures, peripherals, PC operating systems and a range of application software Demonstrated experience in supporting mobile platforms, including Android and iOS devices Demonstrated experience with mobile device management tools in a corporate environment Demonstrated experience in Windows applications. Effective oral, written communication and interpersonal skills Commitment and capacity to deliver quality client service and assistance Ability to work independently and as part of a team Experience in accurately identifying and classifying symptoms and possible causes of problems, ensuring appropriate assignment to specialist areas. The successful candidate will demonstrate the following experience: Previous remote support experience via phone, email and remote login Relevant IT Qualifications Microsoft Qualifications will be looked upon favourably. Call centre experience will be looked upon favourably. Excellent knowledge of networks, security infrastructure and applications; Proficient in troubleshooting across the following; Cisco, LAN, WAN, Internet, and firewalls; Proven ability to produce detailed system designs for network implementations. Solid understanding of following: Microsoft office 365 products Microsoft Exchange emails Gsuite Routers, Firewalls & VPNs Printer and scanner setup Backup solutions (e.g Acronic, Shadow Protect, cloudberry etc...) Advanced troubleshooting skills & analytical skills Good written and verbal communication in English

Posted Date not available

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