It System Administrator

Location: Pune, India

Shift: PST Shift

We are seeking a skilled Azure Office 365 and System Administrator to join our IT team. The ideal candidate will be responsible for managing our cloud infrastructure and ensuring the smooth operation of our Office 365 environment. This role requires a deep understanding of Microsoft Azure, Office 365, and systems administration practices to support our business operations effectively.

Key Responsibilities:

1. Azure Administration:

a. Manage and maintain Azure subscriptions and resources, including virtual machines, storage accounts, and networking components.

b. Implement Azure governance and security best practices, including identity and access management.

c. Monitor Azure services and performance and optimize resource usage to control costs.

d. Automate Azure deployments and configurations using ARM templates, PowerShell, or Azure CLI.

e. Troubleshoot and resolve issues related to Azure services and infrastructure.

2. Office 365 Management:

a. Administer Office 365 tenant, managing user accounts, licenses, and permissions.

b. Configure and manage Exchange Online, SharePoint Online, Teams, OneDrive, and other Office 365 services.

c. Implement security measures such as Multi-Factor Authentication (MFA) and Data Loss Prevention (DLP).

d. Monitor Office 365 services, ensuring high availability and performance.

e. Provide training and support to users on Office 365 applications and best practices.

3. System Administration:

a. Maintain and support on-premises servers, networks, and infrastructure as needed.

b. Implement and manage backup and disaster recovery solutions for both cloud and on-premises environments.

c. Ensure compliance with organizational policies and industry standards regarding data security and privacy.

d. Perform regular system updates, patches, and upgrades.

4. Collaboration and Support:

a. Collaborate with the IT team and other departments to identify and resolve technical issues.

b. Provide technical support to end-users, troubleshooting hardware and software problems.

c. Document processes, configurations, and troubleshooting steps for future reference.

5. Inventory Management:

a. Maintain IT inventory, including hardware, software, and peripherals.

b. Manage ordering systems to ensure timely procurement of IT equipment and supplies.

c. Track inventory levels and forecast future needs to support business operations.

6. Continuous Improvement:

a. Stay updated on the latest Azure and Office 365 features, tools, and best practices.

b. Participate in ongoing training and professional development to enhance skills and knowledge.

Qualifications:

• Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience (3+ years) as a System Administrator, with a focus on Azure and Office 365 environments.
• Strong knowledge of Microsoft Azure services (e.g., Azure AD, Azure Monitor) and Office 365 applications (e.g., OneDrive, Yammer).
• Experience with PowerShell scripting and automation of cloud services.
• Familiarity with networking concepts, firewalls, and VPNs.
• Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals) are a plus.
• Excellent problem-solving skills and attention to detail.
• Strong oral & written communication skills, with the ability to collaborate effectively with diverse teams.
• Ability to work in a fast-paced environment and adapt to changing priorities.