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Gridbots Technologies Pvt Ltd logo

IT Support Engineer / IT Technician

1 years

2 Lacs

Ahmedabad

Posted:15 hours ago| Platform: GlassDoor logo

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Skills Required

support ip installation configuration video monitoring integration network storage ethernet troubleshooting ping pcs software antivirus backup scanner freshdesk jira certifications cisco wan certification

Work Mode

Remote

Job Type

Full Time

Job Description

Required Skills & Responsibilities:

1. Camera Handling (CCTV / IP / Surveillance)

  • Installation and configuration of CCTV, IP cameras, NVR/DVR
  • Video surveillance monitoring setup
  • Remote access and port forwarding setup
  • Understanding of camera brands like Hikvision, CP Plus, Dahua, etc.
  • Integration with network and storage (NAS, cloud backup)
  • Desktop and laptop setup and configuration

2. LAN Setup

  • Laying and crimping Ethernet cables
  • Configuration of routers, switches, and firewalls
  • IP addressing (static/dynamic), subnetting
  • Network troubleshooting (ping, traceroute, etc.)
  • Wireless network setup (Access Points, range extenders)

3. Computer Setup & Maintenance

  • Assembling desktop PCs, installing operating systems
  • Software installation, antivirus, driver updates
  • User account creation and management
  • Backup & recovery systems
  • Troubleshooting hardware issues (RAM, HDD, motherboard)

4. General IT Support

  • Printer and scanner setup
  • Email and network configuration
  • IT asset management
  • Ticketing systems like Freshdesk, Jira, etc. (optional)

Recommended Qualifications:

  • Diploma / Degree in Computer Science / IT / Electronics
  • Certifications (not mandatory, but preferred):
  • CompTIA A+ (for computer hardware)
  • CompTIA Network+ (for networking)
  • Cisco CCNA (for deeper LAN/WAN networking)
  • Hikvision/CP Plus certification (for surveillance systems)

Ideal Experience:

  • 1–2 years of experience in field support, especially in small to mid-size enterprises or tech-enabled facilities
  • troubleshooting and setup for offices, warehouses, or plants

Job Type: Full-time

Pay: Up to ₹240,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Shift:

  • Day shift

Work Days:

  • Weekend only

Application Question(s):

  • Current CTC?
  • Notice Period?

Work Location: In person

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