IT Specialist

As an IT Supervisor at IHG, your role is crucial in ensuring reliable hardware and seamless software to enhance the day-to-day experiences of our guests. You will be responsible for installing new systems, enhancing security measures, and setting exceptional standards to deliver a truly first-class service. Your contribution will empower our teams with the necessary tools and resources to make a difference efficiently. Your key responsibilities will include: - Serving as the primary contact for servicing computer hardware, ensuring proper installation and efficient functionality, and providing regular updates to the GM, Director of Finance and Business Support, and Area IT Leader - Staying updated on all approved systems and technologies, ranging from LAN to POS - Maintaining hardware and software performance, upholding digital and physical security standards, and evaluating vendor proposals - Conducting knowledge sharing and training sessions to pass on your expertise to the hotel team - Safeguarding our IT infrastructure against cyberthreats Qualifications required for this role: - Diploma or Vocational Certificate in Computer Science or IT related field - 4 years of relevant experience in computer set-up and troubleshooting - Working knowledge of networks, operating systems, and databases - Strong analytical and problem-solving skills - Excellent communication skills - Ability to work well in a team, proactive, responsible, hardworking, and perform effectively under pressure Additionally, IHG provides a supportive work environment where you can expect: - Competitive salary and benefits such as a full uniform, room discounts, and comprehensive training opportunities - A collaborative atmosphere that fosters personal and professional growth, allowing you to make a difference within our global family - Commitment to employee wellbeing through the myWellbeing framework, supporting health, lifestyle, and workplace balance If you believe you possess most of the qualifications and skills required for this role, we encourage you to hit the "Apply" button and start your journey with us today.,