About GlobalFoundries
GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com .
Introduction:
This role is responsible for operational software tasks, maintaining effective license positions and working with software vendors, internal stakeholders and IT partners.
Essential Responsibilities
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Track and manage all software licenses throughout their lifecycle, including procurement, renewal, and compliance auditing.
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Maintain accurate records of software inventory, license agreements, and usage metrics.
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Collaborate with IT and other departments to assess software needs and usage, recommending solutions for optimization.
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Monitor license compliance to ensure adherence to vendor agreements and prevent potential licensing violations.
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Work on the license reports providing recommendations for improvement.
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Act as the primary point of contact for software vendors, managing negotiations, renewals, and service level agreements.
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Work on Remediation ensuring compliance and optimizing software usage across landscape. Work with vendors and other technical teams to identify, resolve and mitigate issues on an expedited basis.
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Managed software license procurement, allocation, and removal to ensure accurate asset tracking and efficient use of resources.
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Manage ServiceNow software requests, consistently meeting Service Level Agreements (SLAs) and delivering responsive support to internal teams.
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Manage publisher portals and create dashboards to monitor software usage, asset status, and performance metrics. Provide and improve data, reports, and dashboards on software lifecycle management and software ROI.
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Address and resolved license-related inquiries from stakeholders, providing timely solutions and ensuring high levels of user satisfaction.
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Manage procurement operations through efficient processing of ARIBA purchases and overseeing software renewals, ensuring timely and cost-effective acquisitions.
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Cultivate strong relationships with software stake holders/vendors, driving effective communication and negotiations that resulted in favorable contract terms and improved vendor support.
Other Responsibilities
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Participate in cross-functional meetings, bringing in required data and responding to questions and action items. Works proactively on problems within a limited scope
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Provide data for presentations to drive awareness on changing volumes, possible opportunities for efficiencies, or risk mitigation.
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Support User Acceptance Tests and implement code into Production.
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Build stable working relationships within the department. Coordinate efforts with others, seek assistance and feedback as appropriate. Exchanges detailed information with internal colleagues
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Apply ITIL best practices to drive continuous improvement in software asset management processes, ensuring alignment with organizational IT service management (ITSM) standards.
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Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.
Job Complexity
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Completes a variety of routine projects, assignments and tasks.
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Applies, analyzes and interprets procedures within functional area.
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Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
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Normally receive instructions from others based on defined policies and processes.
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Decisions involve putting together straightforward information and selecting the best option from defined alternatives
Required Qualifications:
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Bachelors degree in business, Information Technology, or a similar field of study, or at least 2 years in a similar role, with the same or greater level of responsibilities.
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Must have experience in SAM tools to maintain robust software asset management, including license tracking, reporting, and ensuring compliance with organizational standards.
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Experience in CMDB, Flexera Discovery, and Asset management
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Has knowledge of software license management, asset management, or IT procurement and Microsoft office tools like Excel. Experienced in Python
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Excellent written and verbal communication skills. Fluency in English language, and experience with geo-dispersed teams. Proven ability to work successfully with colleagues from other cultures.
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Unit and regression test implemented solutions as required.
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Understanding of software licensing models for various publishers.
Preferred Qualifications:
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Good understanding of Service Now and Software Contracts
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Hands-on implementation experience
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Great analytical, critical thinking and problem-solving abilities
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Applies company policies and procedures to resolve a variety of issues.
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Local/geographical needs
