IT Service Desk Technician

Work Mode: 5 days WFOWork Timings: 24/7 - Rotational Shift

 3–7years of experience in corporate end-user IT support.

 Strong working knowledge of Windows 10/11, Active Directory, and Office 365.

 Proficiency in hardware setup, system imaging, and desktop application

deployment.

 Familiarity with networking fundamentals (IP, DHCP, DNS) and basic

troubleshooting.

 Excellent written and verbal communication skills.

 Ability to multitask and remain composed under pressure.

 Proactive, self-motivated, and detail-oriented.

Preferred Qualifications:

 Experience with help desk ticketing systems (e.g., ServiceNow, ManageEngine

ServiceDesk Plus).

 Knowledge of mobile device management (MDM) for iOS and Android.

 IT certifications such as CompTIA A+, Network+, or equivalent.

Job Type: Permanent

Pay: ₹1,500,000.00 - ₹2,000,000.00 per year

Work Location: In person