Posted:1 week ago|
Platform:
Remote
Full Time
As a Service Desk, you will be the first point of contact for IT-related issues and service requests. Your role includes diagnosing and resolving technical problems, supporting end-users remotely, and ensuring timely ticket resolution in line with SLAs. You'll work on Outlook setup/troubleshooting, OS and network issues, and use ITIL tools for proper ticket tagging and documentation.
RENOVISION AUTOMATION SERVICES PVT.LTD
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