Hiring for SERVICE DESK - Call / whats app 7420010192 / 200. Graduate freshe r can apply Graduate with 1 year of Experience can apply. Requirement : Need Experience into Software and Hardware. Candidates need to work on rotational shifts.
Job Title: IT Service Desk Executive (Voice Process) - Call /Whats app : 7420010192/200 Job Summary: We are seeking IT Service Desk Executives to join our team, handling technical queries and issues via voice support. Freshers and experienced candidates from technical or customer service backgrounds are encouraged to apply. Key Responsibilities: 1. Technical Support: Provide timely and effective technical support to customers via phone, resolving hardware, software, and network-related issues. 2. Issue Resolution: Troubleshoot and resolve technical issues, escalating complex problems to senior teams when necessary. 3. Customer Service : Deliver excellent customer service, ensuring customer satisfaction and building trust. 4. Documentation : Maintain accurate records of customer interactions, issue resolutions, and escalations. 5. Process Adherence : Follow established processes and procedures to ensure efficient issue resolution. Requirements (Fresher Candidates): 1. Education: Bachelor's degree in any discipline (technical background preferred). 2. Skills: - Basic technical knowledge (hardware, software). - Excellent communication and customer service skills. - Ability to learn and adapt quickly. - Strong problem-solving and analytical skills. Requirements (Experienced Candidates): 1. Experience: 1+ years of experience in IT service desk or customer support. 2. Skills: - Advanced technical knowledge (hardware, software, networking). - Strong analytical and problem-solving skills. - Excellent communication and customer service skills. - Experience with ticketing tools. Call /Whats app : 7420010192/200 Send resume to : shweta.wali@ccubeconsultant.com
Job Title: Voice and Accent Trainer Location: Pune Shift: Flexible with all Shifts Employment Type: Full-Time Job Summary: We are seeking an experienced Voice and Accent (V&A) Trainer to join our dynamic team. The ideal candidate will be responsible for enhancing communication skills, neutralizing accents, and improving customer service language proficiency. The role requires flexibility to work in rotational shifts and deliver impactful training across different levels. Key Responsibilities: Conduct Voice and Accent, Soft Skills, and Communication training for new hires and existing employees. Facilitate pre-process and on-floor coaching sessions to improve spoken English, pronunciation, grammar, and clarity. Identify training needs through performance data, assessments, and feedback. Develop customized training content, modules, and evaluation tools. Provide feedback and one-on-one coaching to agents with communication challenges. Monitor post-training performance and provide support to operations as needed. Requirements: Strong command of English with neutral or global accent. Excellent facilitation, presentation, and interpersonal skills. Willingness to work in rotational shifts , including nights and weekends. Call / whats app - 7420010192 Email- shweta.wali@ccubeconsultant.com
We are seeking a highly motivated and customer-focused Service Desk Agent to join our team. As a Service Desk Agent, you will be the primary point of contact for our German-speaking customers, providing technical support and resolving issues in a timely and professional manner. # Key Responsibilities - Respond to incoming customer inquiries via phone, email, and chat in German language - Provide technical support and troubleshooting for software and hardware issues - Resolve customer complaints and concerns in a fair and timely manner - Document customer interactions and issue resolutions in our CRM system - Collaborate with internal teams (e.g., development, operations) to resolve complex technical issues - Participate in training and knowledge-sharing activities to stay up-to-date on new technologies and products - Meet or exceed service level agreements (SLAs) for response and resolution times # Requirements - Fluent in German language (written and spoken) (C1 or B2 certificate) - Excellent communication and customer service skills - Strong technical knowledge of software and hardware systems - Ability to work in a fast-paced, dynamic environment - Strong problem-solving and analytical skills - Experience with CRM systems and ticketing tools - High school diploma or equivalent required; degree in Computer Science, Information Technology, or related field preferred Job Type: Full-time Shift: Rotational shift Work Location: In person Expected Start Date: 05/04/2025,
As an IT Service Desk Agent, you will play a crucial role as the primary point of contact for internal customers, delivering technical support and resolving IT-related issues promptly and professionally. Your key responsibilities will include responding to IT requests via various channels like phone, email, and the ticketing system. You will be tasked with providing troubleshooting and support for hardware, software, and network problems while ensuring efficient resolutions and documenting all interactions in the ticketing system. Collaboration with internal IT teams will also be essential for resolving complex technical issues. Additionally, your role will involve participating in training sessions to enhance your knowledge of new technologies and products, ultimately contributing to meeting or exceeding service level agreements (SLAs) for response and resolution times. To excel in this position, you should possess excellent technical expertise in IT systems encompassing hardware, software, and networking. Strong problem-solving and analytical skills are crucial, along with exceptional communication and customer service abilities. The ability to thrive in a fast-paced environment and familiarity with IT service management tools will be advantageous. This full-time role is suitable for graduates and fresher candidates, requiring on-site presence as the work location. Join our team and be a part of a dynamic IT environment where your skills and knowledge will be valued and developed.,
Job Type : Full-time Experience : Fresher and Experience can apply Education : Undergraduate and Graduates both can apply. Job Summary : We are looking for a results-driven Sales Executive in the BFSI sector who will be responsible for promoting and selling banking, financial, and insurance products to clients. The ideal candidate should possess strong sales skills, product knowledge, and a passion for helping customers meet their financial goals. Key Responsibilities : Understand customer needs and recommend appropriate products. Generate leads through cold calling, field visits, and referrals. Build and maintain long-term customer relationships to drive repeat business. Meet and exceed assigned sales targets on a monthly/quarterly basis. Conduct customer profiling and risk assessment for financial product suitability. Coordinate with internal teams for seamless customer service and query resolution. Stay updated with market trends and competitor offerings. Call / whats app : 7420010192
Responsibilities: * Maintain customer database accuracy * Cold call leads and generating appointments. * Report results regularly * Follow up with prospects
Job Title : Telecaller – BFSI Sector Location : Yerwada Job Type : Full-time Experience : 0 to 1+ years anyone can apply Industry : Banking, Financial Services, and Insurance (BFSI) Education : Undergraduate and Graduate Key Responsibilities : Acquire new customers and cross-sell financial products. Understand customer needs and recommend appropriate products. Generate leads through cold calling and referrals. Build and maintain long-term customer relationships to drive repeat business. Conduct customer profiling and risk assessment for financial product suitability. Coordinate with internal teams for seamless customer service and query resolution. Stay updated with market trends and competitor offerings. Required Skills and Qualifications : Strong communication and interpersonal skills Goal-oriented and self-motivated with a strong drive to achieve targets Knowledge of BFSI products and regulatory framework (training will be provided if fresher) Ability to work under pressure and in a target-based environment Good negotiation and client handling skills Job Types: Full-time, Fresher Pay: From ₹17,000.00 per month Work Location: In person
Hiring for Service Desk - Call / whats app 7420010192. Education- Graduates We are seeking a highly motivated and technically skilled IT Service Desk Agent to join our team. As an IT Service Desk Agent, you will be the primary point of contact for our internal customers, providing technical support and resolving IT-related issues in a timely and professional manner. # Key Responsibilities - Respond to incoming IT requests via phone, email, and ticketing system - Provide technical support and troubleshooting for hardware, software, and network issues - Resolve IT-related issues in a timely and efficient manner - Document IT requests and resolutions in the ticketing system - Collaborate with internal IT teams (e.g., development, operations) to resolve complex technical issues - Participate in training and knowledge-sharing activities to stay up-to-date on new technologies and products - Meet or exceed service level agreements (SLAs) for response and resolution times # Requirements - Excellent technical knowledge of IT systems, including hardware, software, and networking - Strong problem-solving and analytical skills - Excellent communication and customer service skills - Ability to work in a fast-paced, dynamic environment - Experience with IT service management tools Job Types: Full-time, Fresher Pay: Up to ₹500,000.00 per year Work Location: In person
Hiring for a Domestic Voice Process - Call / what’s app - 7420010192 *Job Summary:* *Job Title:* Appointment Setter (Voice Process) *Shift:* Day Shift (e.g., 9:30AM - 6:30PM) *Job Summary:* We are seeking a results-driven and customer-focused Appointment Setter to join our Voice Process team. As an Appointment Setter, you will be responsible for making outbound calls to customers, generating leads, and scheduling appointments for our sales team. *Key Responsibilities:* - Make outbound calls to customers and prospects to generate leads and schedule appointments - Use persuasive communication skills to convince customers to schedule appointments - Collaborate with sales team to ensure seamless handover of appointments *Requirements:* - Excellent communication and persuasion skills - Strong organizational and time management skills - Ability to work independently and as part of a team *Skills:* - Good spoken English skills If you're a motivated and results-driven individual with excellent communication skills, this might be the perfect opportunity for you! Job Type: Full-time Pay: From ₹17,000.00 per month Work Location: In person Speak with the employer +91 7420010192
Hiring for Service Desk - Call / whats app 7420010192. Education- Graduates We are seeking a highly motivated and technically skilled IT Service Desk Agent to join our team. As an IT Service Desk Agent, you will be the primary point of contact for our internal customers, providing technical support and resolving IT-related issues in a timely and professional manner. # Key Responsibilities - Respond to incoming IT requests via phone, email, and ticketing system - Provide technical support and troubleshooting for hardware, software, and network issues - Resolve IT-related issues in a timely and efficient manner - Document IT requests and resolutions in the ticketing system - Collaborate with internal IT teams (e.g., development, operations) to resolve complex technical issues - Participate in training and knowledge-sharing activities to stay up-to-date on new technologies and products - Meet or exceed service level agreements (SLAs) for response and resolution times # Requirements - Excellent technical knowledge of IT systems, including hardware, software, and networking - Strong problem-solving and analytical skills - Excellent communication and customer service skills - Ability to work in a fast-paced, dynamic environment - Experience with IT service management tools Job Types: Full-time, Fresher Pay: Up to ₹500,000.00 per year Work Location: In person
Hiring for a Domestic Voice Process - Call / what’s app - 7420010192 *Job Summary:* *Job Title:* Appointment Setter (Voice Process) *Shift:* Day Shift (e.g., 9:30AM - 6:30PM) *Job Summary:* We are seeking a results-driven and customer-focused Appointment Setter to join our Voice Process team. As an Appointment Setter, you will be responsible for making outbound calls to customers, generating leads, and scheduling appointments for our sales team. *Key Responsibilities:* - Make outbound calls to customers and prospects to generate leads and schedule appointments - Use persuasive communication skills to convince customers to schedule appointments - Collaborate with sales team to ensure seamless handover of appointments *Requirements:* - Excellent communication and persuasion skills - Strong organizational and time management skills - Ability to work independently and as part of a team *Skills:* - Good spoken English skills If you're a motivated and results-driven individual with excellent communication skills, this might be the perfect opportunity for you! Job Type: Full-time Pay: From ₹17,000.00 per month Work Location: In person Speak with the employer +91 7420010192
Hiring for HR and Finance Interns - (Call /whats app - 7420010192 / 8554838787) Internship Title: Finance and HR Intern Duration: 3 months (with possibility of extension based on performance) Job Summary: We are seeking a highly motivated and detail-oriented individual to join our team as a Finance and HR Intern for a period of 3 months. As an intern, you will gain hands-on experience in finance and human resources, working closely with our experienced professionals to support various functions. Key Responsibilities: Finance: - Assist in financial data entry, record-keeping, and reporting - Support budgeting and forecasting activities - Analyze financial data and provide insights to improve financial performance - Assist in financial modeling and Excel spreadsheet preparation HR: - Assist in recruitment and talent acquisition processes - Support employee onboarding and training programs - Maintain employee records and databases - Assist in employee engagement and retention initiatives Requirements: - Currently enrolled in a Bachelor's or Master's degree program in Finance, HR, or a related field - Strong analytical and problem-solving skills - Excellent communication and interpersonal skills - Proficiency in Microsoft Office, particularly Excel - Ability to learn quickly and work in a team environment What We Offer: - Hands-on experience in finance and HR - Opportunity to work with experienced professionals - Certificate of completion - Letter of recommendation (upon good performance) - Possibility of extension or full-time job offer based on performance Performance Evaluation: - Regular feedback and evaluation sessions - Performance will be evaluated based on individual contributions, teamwork, and overall performance Job Type: Internship Contract length: 3 months Pay: From ₹100,000.00 per year Work Location: In person
Responsibilities: * Achieve revenue targets through strategic planning & execution * Lead sales team, drive growth in home loans, mortgages, mutual funds, FDs & financial products
Role Overview: You are being hired as a Finance and HR Intern for a duration of 3 months with the possibility of extension based on your performance. Your role will involve gaining hands-on experience in finance and human resources by supporting various functions under the guidance of experienced professionals. Key Responsibilities: - Assist in financial data entry, record-keeping, and reporting - Support budgeting and forecasting activities - Analyze financial data to provide insights for improving financial performance - Assist in financial modeling and preparation of Excel spreadsheets - Assist in recruitment and talent acquisition processes - Support employee onboarding and training programs - Maintain employee records and databases - Assist in employee engagement and retention initiatives Qualifications Required: - Currently enrolled in a Bachelor's or Master's degree program in Finance, HR, or a related field - Strong analytical and problem-solving skills - Excellent communication and interpersonal skills - Proficiency in Microsoft Office, particularly Excel - Ability to learn quickly and work effectively in a team environment No additional details of the company were provided in the job description.,