Job
Description
As an IT Server Specialist at Mizuho Global Services Pvt Ltd (MGS), your role involves designing, implementing, maintaining, and optimizing the organization's server and network infrastructure to ensure high availability, security, and performance. Your expertise in server management, network architecture, troubleshooting, and collaboration with cross-functional teams will be crucial in meeting organizational goals. Key Responsibilities: - Install, configure, and maintain physical and virtual servers (e.g., Windows Server, Linux, VMware, Hyper-V). - Monitor server performance, availability, and capacity for optimal operation. - Perform regular backups and disaster recovery testing to safeguard data. - Apply patches, updates, and security configurations to protect against vulnerabilities. - Manage Active Directory, DNS, DHCP, and other server roles. Security and Compliance: - Implement and enforce security policies, procedures, and best practices. - Conduct regular vulnerability assessments and penetration testing. - Ensure compliance with industry standards and regulations (e.g., GDPR, ISO 27001). Required Skills & Qualifications: - Strong knowledge of server operating systems (Windows, Linux). - Experience with virtualization technologies (VMware, Hyper-V). - Familiarity with cloud platforms (AWS, Azure, Google Cloud). In your role as a ServiceNow Administrator at Mizuho Global Services Pvt Ltd (MGS), you will be responsible for administering and maintaining the ServiceNow platform, focusing on IT Service Management (ITSM) modules. Your experience in ITIL, process improvement, and ServiceNow Administration will be essential in carrying out day-to-day operations effectively. Key Responsibilities: - Administer and maintain the ServiceNow platform, emphasizing ITSM modules such as Incident, Problem, Change, Request, and Knowledge Management. - Configure and optimize ServiceNow workflows, business rules, UI policies, and notifications to meet business requirements. - Design, develop, and maintain reports and dashboards within ServiceNow. - Monitor platform performance and ensure high availability, reliability, and data integrity. - Collaborate with stakeholders to gather requirements, troubleshoot issues, and implement enhancements. Required Skills & Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - 5-8 years of experience as a ServiceNow Administrator, with expertise in ITSM modules. - Proficiency in ServiceNow configuration, including workflows, business rules, UI policies, and notifications. - Strong understanding of ITIL processes and ITSM best practices. - Experience with user and access management in ServiceNow. As a ServiceNow CMDB Engineer at Mizuho Global Services Pvt Ltd (MGS), you will be responsible for designing, implementing, and supporting the Configuration Management Database (CMDB) to ensure accurate representation of infrastructure and application assets. Your expertise in ServiceNow CMDB implementation, configuration, and maintenance will be vital in maintaining data integrity and compliance with organizational standards. Key Responsibilities: - Design, implement, and maintain the ServiceNow CMDB to ensure accurate representation of assets. - Configure and customize CMDB modules, including Discovery, Service Mapping, and integrations with external data sources. - Develop and maintain CMDB data models, business rules, workflows, and automation scripts. - Collaborate with stakeholders to gather requirements and translate them into CMDB solutions aligned with ITIL best practices. - Monitor and improve CMDB data quality, completeness, and consistency through regular audits and reconciliation processes. Required Skills & Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - 5-8 years of hands-on experience with ServiceNow, focusing on CMDB and ITSM modules. - Proficiency in JavaScript, Glide API, and ServiceNow scripting. - Strong knowledge of ITIL processes, especially Configuration Management. - Excellent analytical, troubleshooting, and communication skills. If interested, please send your resume to mgs.rec@mizuho-cb.com with the following details: - Current CTC - Expected CTC - Notice period - Relevant Experience - Availability for Face-to-Face interview Walk-in interview on 11th & 12th September, between 2-5pm ONLY at the address: Mizuho Global Services India Pvt. Ltd, 11th Floor, Q2 Building Aurum Q Park, Gen 4/1, Ttc, Thane Belapur Road, MIDC Industrial Area, Ghansoli, Navi Mumbai- 400710. *Please Note: Candidates residing within 20 KMs will be considered. Thank you!,
