IT Sales Coordinator

We are seeking a highly motivated and talented Sales Coordinator to join our growing team. The ideal candidate will be responsible for providing all administrative support to the Sales team and ensuring that all sales-related activities are executed efficiently and effectively.

Responsibilities:

• Supporting the sales team in achieving their goals by managing and coordinating all aspects of the sales process.
• Preparing Quotations, Sales reports, and maintaining the CRM database (IT Hardware and Software Solutions)
• Coordinating with the sales team by managing the schedule and communicating relevant information.
• Responding to complaints from customers and giving after-sales support whenever required.
• Handle the processing of all orders with accuracy and timeliness. Coordinate in Informing clients of unforeseen delays or problems.
• Maintaining Sales reports and dashboards to track performance and identify areas for improvement.
• Handling urgent calls, emails, and messages whenever Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling Marketing events.
• Handling orders by phone, email and checking the orders to ensure the correct prices, discounts, and product numbers.
• Collaborating with other Departments to ensure sales, marketing, queries, and deliveries are handled smoothly.

Requirements:

• Bachelor’s Degree or equivalent in Business/Marketing or a related field.
• Proven work experience of 1-3 years as an IT Sales Coordinator or any similar corporate role
• Familiarity with MS Office Tools, i.e., Word, Excel, PowerPoint is a must.
• Proficiency in CRM Software will be an advantage.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple tasks simultaneously.

Job Type: Full-time