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IT Planning & Control Center Specialist

6 - 11 years

8 - 13 Lacs

Posted:20 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


Key Responsibilities:
Planning, Governance & Execution:
  • Lead the planning, governance, and execution of activities under the IT Planning & Control Center function.
  • Define and implement standardized policies, templates, and project delivery frameworks .
  • Maintain dashboards and reports for project tracking, risk management, and financial oversight .
  • Ensure all projects meet company quality, budgetary, and compliance standards .
IT Asset Management:
  • Oversee the full lifecycle management of IT assets , including procurement, deployment, tracking, maintenance, and decommissioning.
  • Ensure asset compliance with corporate policy, audit controls , and ISO 27001:2022 requirements.
IT Service Management (ITSM):
  • Implement and support ITIL-based service management processes aligned with ISO 20000:2018 standards.
  • Manage and monitor ITSM activities such as incident, change, problem, and knowledge management using tools like ServiceNow, Remedy, or Jira.
  • Drive continuous improvement initiatives to enhance service quality and operational efficiency.
Compliance: ISO 27001:2022 & ISO 20000:2018
  • Actively participate in internal audits, risk assessments, and compliance evaluations under ISO 27001:2022 (Information Security) and ISO 20000:2018 (Service Management).
  • Maintain evidence and documentation for controls, policies, asset protection , and incident response.
  • Support external audits, lead corrective/preventive actions (CAPA) , and monitor closure effectiveness.
IT Budgeting & Procurement:
  • Develop, manage, and track annual IT budgets , forecasts, and cost allocations across business units.
  • Drive procurement processes - including vendor coordination, PO lifecycle management , and licensing/renewal tracking .
  • Identify opportunities for cost optimization , standardization, and license compliance.
Operations & Resource Planning:
  • Lead resource planning, onboarding, and utilization tracking aligned with project and business needs.
  • Coordinate timesheet governance, billing validation , and third-party resource management.
  • Interface with project and delivery teams to align execution with demand planning and capacity.
Technical & Functional Expertise:
  • Support strategic IT initiatives such as server/cloud migrations, infra transformation , and ERP integration.
  • Ensure service delivery excellence in IT helpdesk and infrastructure management environments.
Qualifications & Experience:
  • Education: B.Tech/B.E. in Information Technology, Computer Science, or a related discipline.
  • Experience:
    • Minimum 6 years of experience in IT planning, operations, or project management.
    • Strong hands-on experience with ISO 27001:2022 , ISO 20000:2018 , ITSM , and Asset Management .
    • Strong project management skills including stakeholder management, communication, and collaboration .
    • Excellent verbal and written communication skills with the ability to engage cross-functional teams.
    • Demonstrated ability to manage IT budgets, procurement cycles , and vendor contracts.
  • Certifications:
    • ITIL Foundation (mandatory)
    • PMP / PRINCE2 (preferred)
    • ISO 27001:2022 Lead Auditor / Internal Auditor (preferred)
ISO 20000:2018 Foundation or Auditor (preferred)
Are you being referred to one of our roles? If so, ask your connection at Yokogawa
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