IT Operations Manager

Job Title: IT Operations Manager

Company:

About Quadrant Technologies:

Quadrant Technologies is a leading IT Services and Product Engineering company delivering secure, scalable, and enterprise-grade solutions to global clients. Our focus is on innovation, operational excellence, and high-performance IT ecosystems.

Role Summary:

IT Operations Manager

Key Responsibilities:

• Oversee large-scale

  hybrid infrastructure

  including Data Centers, Azure, and AWS.
• Enforce

  enterprise ITSM governance

  and compliance standards (SOX, ISO 27001, SOC 2).
• Lead

  global IT support teams

  , ensuring smooth operations and timely escalations.
• Own

  budget planning, capacity forecasting, and vendor management

  .
• Lead enterprise rollouts: Windows 11, M365, network modernization, Zero Trust initiatives.
  
• Strengthen

  Incident, Problem, and Change Management

  processes across the organization.
• Collaborate with

  InfoSec, Audit, and Engineering

  teams to align operational and security strategies.

Requirements:

• 8–12 years of experience in

  enterprise IT operations

  with large-scale systems.
• Strong communication skills for leadership and board-level reporting.
  
• Practical experience with:
  
• ServiceNow
  
• SolarWinds / Splunk / Datadog
  
• Azure AD / M365 / Intune
  
• Enterprise Backup & DR platforms
  
• Proven leadership across

  multi-regional and distributed teams

  .
• Strong analytical, planning, and problem-solving abilities.
  

Key Skills:

IT Operations • Azure/AWS • Infrastructure Management • ITSM • Compliance • ServiceNow • M365 • DR/BCP • Vendor Management • Global Team Leaders