IT Operations Manager

Position: IT Manager – Operations

Location: Any district in Bihar
Job Type: Permanent
Working Days: Monday to Saturday
Timings: 9:00 AM – 6:00 PM
Languages Required: English and Hindi

Educational Qualification:

• BE / BTech / B.Sc. / BCA / MCA in Computer Science / PGDCA

Experience:

• Minimum 3 years of relevant experience in IT operations or project coordination.

Key Responsibilities:

• Act as the Single Point of Contact (SPOC) in the assigned district for the project.
• Operate primarily from the district’s central office, with travel to field locations as needed.
• Report daily to the Assistant Project Manager or other designated company officials.
• Oversee all operational activities within the assigned district.
• Coordinate and monitor a team of 10–15 field staff to ensure smooth execution of operations.
• Liaise with the District Manager of the respective department for seamless field functioning.
• Ensure the satisfactory performance of all team members and resolve technical issues as required.
• Work closely with staff at the District Manager’s Office and maintain up-to-date contact records to be shared with the Head Office.
• Conduct training sessions for officials and field staff on software usage and periodically address user queries.
• Report any technical issues promptly to the Help Desk at the Central Office.
• Uphold integrity and ethical standards; report any corrupt or unethical practices encountered during project execution to the Project Manager immediately.

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person