IT - Office Administrator - Urgent Requirement

Job Description

Role & responsibilities . Provide technical support to end-users via phone, email, or in-person. .Video Conference Call and Tele Conference Call Setup(Cisco) . DB Data maintenance & SQL related activity . Ticketing system Management . Troubleshoot technical issues related to hardware, software, network and other IT-related problems. . Respond to user inquiries and resolve problems in a timely manner. . Install and configure software and hardware components as required. . Collaborate with other IT teams to resolve complex technical issues. . Maintain accurate records of all support activities and resolutions. . Provide training and assistance to end-users on new technologies and software applications. . Identify and escalate complex technical issues to higher-level support teams as necessary. . Participate in ongoing training and development activities to keep up-to-date with the latest technologies and support techniques. . Checking all the Network Connectivity . Room Temperature in all the Server and Network Room . Checking the reports for any unknown threats (Virus/attack) . Continues Line Walk to identify and fix the issues . Asset ID Creation and Preparing list Preferred candidate profile . Strong technical knowledge of hardware, software, and network systems. . Excellent customer service and communication skills. . Ability to multitask and prioritize tasks effectively. . Proficiency in Microsoft Office applications. . Familiarity with ticketing and help desk software. . Strong problem-solving and analytical skills. . Ability to work independently and as part of a team If Interested, Kindly share your resume - recruitment.tn@mail.foxconn.com,tallapratha.b@mail.foxconn.com Perks and benefits Food, Cab