IT Networking Engineer

• System Support Engineer provides technical assistance and support to end-users, troubleshooting hardware and software issues, installing and configuring systems, and maintaining the smooth operation of desktop environments.
• Hardware and Software ManagementInstall, configure, and upgrade PCs, laptops, and related equipment.
• Install and configure operating systems and applicationsMaintain and update computer inventory and equipment.
• Monitor the performance of a company's desktop infrastructure
• Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, and AV systems connections
• Advise on software and hardware upgrades
• Train end users when new software or IT regulations
• Diagnose and resolve common issues like network connectivity, password resets, email access, and printer problems
• Track issues from initial report to final resolution
• Guide users with step-by-step instructions to resolve issues
• Configure and manage desktop applications, including office suites, email clients, web browsers, and productivity tools
• Excellent troubleshooting skills and the ability to diagnose and resolve desktop-related issues and Strong communication, ability to interact effectively with end-users and technical teams.
• Ability to work independently and collaboratively in a fast-paced environment

Job Type: Full-time