IT Network Support Engineer

Job Description Location : Gurugram Working Days : 5 Days Designation - IT Network Support Engineer (for Australia, New Zealand & UK process) Job Description : - Configuring and installing various network devices and services (e.g., Cisco routers, switches, firewalls, load balancers, VPN) Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations. Monitor network engineering performance and ensuring system availability and reliability. Monitor system resource utilization, trending, and capacity planning. Provide remote troubleshooting and fault finding if issues occur upon initial installation. Undertake capacity management and audit of IP addressing and hosted devices within the organization. Provide Level 2/3 support and troubleshooting to resolve issues. Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure. Select and implement security tools, policies, and procedures in conjunction with the company's security team. Upgradation of the network infrastructure as and when required. Requirements: Proven hands-on network engineering experience. Deep understanding of networking protocols Worked on IT asset management. Good experience in Hardware troubleshooting. Knowledge of system security techniques. Hands-on experience with monitoring, network diagnostic, and network analytics tools. Hands-on experience in Cisco router, Linux installation and software configuration. Experience in voice call troubleshooting. Good problem-solving and communication skills. Candidate selection criteria : Walk-in interview at below address Plot No. 37, Sector-34, Gurugram, Haryana, 122004 # interested candidate can share resume at hr@smartcallinfotech.com ,9717052731