IT Manager

Key Responsibilities

• System Integration & Development

• Develop and integrate APIs with third-party platforms such as

  Shopify

  ,

  Salesforce

  , and

  Warehouse Management Systems (WMS)

  .
• Leverage deep knowledge of

  ERP,

  WMS

  and

  CRM

  systems to drive integration and performance improvements.
• Contribute to the development and maintenance of web-based applications using

  PHP

  ,

  .NET

  and

  JavaScript

  .

• Business Process & Data Management

• Collaborate with business stakeholders to analyse and document business processes, ensuring technical solutions align with organizational goals.
• Conduct detailed

  data analysis

  and support the creation of

  BI dashboards

  and

  reports

  to aid data-driven decision-making.
• Manage complex queries and reporting tasks using

  PostgreSQL

  databases.

• Analytics & Intelligence Tools

• Implement and support

  analytics

  and

  BI tools

  to optimize reporting, forecasting, and performance monitoring across departments.

• Team & Infrastructure Management

• Lead and manage a team of

  hardware and networking professionals

  ,

  developers

  , and

  support staff

  , ensuring effective coordination and task delegation.
• Oversee the maintenance, security, and scalability of the IT infrastructure, including

  network management

  ,

  server administration

  , and

  endpoint security

  .
• Drive best practices in

  IT service management (ITSM)

  and ensure high system uptime and performance.